1. Matters of Concern: A Qualitative Study of Emergency Care From the Perspective of Patients 
Gert Olthuis, PhD, Carolien Prins, MSc, Marie-Josée Smits, PhD, Harm van de Pas, MD, Joost Bierens, MD, PhD, Andries Baart, PhD 
Annals of Emergency Medicine 
Volume 63, Issue 3, Pages e2 (March 2014)
DOI: /j.annemergmed
Copyright © 2013 American College of Emergency Physicians Terms and Conditions

2. Figure 1 Observation scheme with sensitizing concepts.
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Copyright © 2013 American College of Emergency Physicians Terms and Conditions

3. Figure 2 An overview of research design and data analysis.
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4. Figure 3 Setting in general terms and ED care in the Netherlands.
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5. Figure 4
Analytic framework that emerged from the data: coding protocol after 8 cases and final analytic framework.
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Copyright © 2013 American College of Emergency Physicians Terms and Conditions

6. Figure 5 Four criteria that a single patient concern should meet.
Annals of Emergency Medicine  , e2DOI: ( /j.annemergmed )
Copyright © 2013 American College of Emergency Physicians Terms and Conditions