1. Microsoft Online Portal (MOP)
Training Session

2. Introduction to MOP/OAC
Definition
- Microsoft Online Portal is an interface from where Partners Admins/Tenant Admins/Users can access their accounts respectively by entering their account credentials.
Users of Microsoft Online Portal (MOP)
- Partners use MOP to provide support to their clients and help them fixing their issues by accessing the accounts as an admin.
- Tenant Admins use MOP to manage their employees/users accounts in Office 365.
- Users use MOP to use Office 365 services according to assigned license.

3. Options available in MOP as a Partner
Client Management
Build your business
Service health

4. Client Management
As shown by name, this option is used to manage client accounts. As a Partner Admin we can search our client accounts, manage their users, create support cases towards Microsoft, fix issues with their services etc.
There are three criteria for searching an account.
1. Normal search
2. Flagged
3. Recently Accessed
Live Demonstration

5. Service health
This new feature allows partners to view aggregated service health across all clients. Workloads are displayed only when there is a service incident that affects your clients. 

6. Searching Criteria
We can search a customer/company account in MOP by using following options.
- Microsoft Domain name (e-g. test.onmicrosoft.com)
- Custom Domain name (e-g. test.com)
- Company/Customer name (e-g. Dangroup Holding)
- Tenant admin user (e-g.
We can assign a Flag to the accounts which are important for us and having large account with TBIS.
We can search accounts which have been access recently by the admins.

7. Administer on behalf of customer

8. Frequently Asked Questions
How do I add my own domain to office 365
2. Can I use my company.com  to my and still keep my webhost (
3. How do I share calendars
4. How do I sync my work from OneDrive to my computer
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5. How do I add a network printer to Office 365
6. Where do I find my Office package , do I need a product key

9. Thank you