1. Human Resource Management

2. What is Human Resource Management?
Human Resource Management: All activities involved with acquiring, developing, and compensating the people who do the company’s work.
Also known as: “Personnel Management”

3. Why do we need HRM? Worker’s Needs Manager’s Needs Legal issues
Opportunity to find the best jobs
Equal chance at employment
Manager’s Needs
Need assistance from HR department
All departments follow the same guidelines for hiring/firing or promoting employees.
Legal issues
Proves that candidate was not hired based on discrimination such as race, gender or religion

4. Human Resource Activities
Determining the Need to Hire Employees
Hiring, Firing, & Promoting Employees
Performance Improvement & Management
Determining Wages and Benefits

5. Human Resource Activities
Determining the Need/Job Opening
How many employees are needed
What are the job duties/responsibilities
What are the job requirements?
Education
Skills
Experience

6. Human Resources Activities
Hiring, Firing, and Promoting Employees
Promotion: Advancement within the company to a position of authority or responsibility.

7. Human resource activities
Transfer: Moving an employee to another area of the company to perform a job of similar difficulty and responsibility.
Being trained for management and must know the whole business (Quad Graphics)
Better opportunity for promotion
New department growth
Job is more suitable for that person
Conflicts with co-workers in a department

8. Human Resource Activities
Discharge: the release of an employee from the company due to inappropriate work behavior
Layoff: temporary or permanent reduction in the number of employees because of a change in business conditions.
Employee Turnover: Deals with the number of employees leaving a business during the year.

9. Employee Turnover
Example: Your company has 100 employees on January 1st. During the year 35 employees have either quit or have been fired.
The company has 35% turnover ratio (35/100)
If you have 200 employees and 20 have left the company what is the turnover ratio?

10. Case Studies Management decision making scenario
As a group, from a management standpoint consider the interventions or steps you would take before you made the final decision.
Role play employee and manager.

11. Job Advertisement form
Monday Activity

12. Performance Improvement & Management
Train new employees
Skills needed for their new job
Rules and guidelines of the company
Train managers
To evaluate employees – what to look for
Completing evaluation forms

13. Determining Wages and Benefits
Develop a pay system that classifies jobs according to levels and pay ranges.
Example:
Beginning Management = $30,000 – Full Benefits
Part time cashier = $6.50/hr – No benefits
Study what benefits can be offered.
Help management develop a benefits plan

14. Job Advertisement Comparison
Materials Needed
Newspaper
Scissors and Tape
Job Ad Requirements Forms
Task: Following the “Job Ad Form” you are to complete the following
Locate a bad job ad & discuss what it lacks
Locate a good job ad and discuss what make it a good ad.

15. Human Resources
The Selection Process

16. How To select personnel
Establishing the Need
Recruiting Applicants
Screening Applicants
Initial Interview
Check references
Aptitude Tests
2nd Interviews
Selection of a Candidate!
Create a “Want Ad”

17. How To select personnel
Establishing A Need
How many employees need to be hired to complete the work?
What are the job duties/responsibilities?
What are the job requirements?
Education Level
Skills
Experience

18. How To select personnel
Recruiting Applicants
How do I find good applicants?
Current Employees
Unsolicited Application
Newspaper Ads
Employment Agencies
Public: Free of Charge (Monster, Hot-Jobs)
Private: Charge fee to the employer

19. Writing a Job Ad

20. How To select personnel
Screen the Applicants
Go through all applications and determine who is qualified based on applications.
Education, Age (must be older than 18, etc)

21. How To select personnel
Initial Interview
HR employee interviews the remaining applicants to ensure information is accurate
Check References
Ensure that information given is accurate
Aptitude/Skills Tests
Possible give tests to see if skills are up to ability needed for the job

22. How To select personnel
Second interview for top candidates
Interview usually involves higher level management.
Selection is made!

23. factors for selecting an employee?
Attributes of the Applicant
Qualifications
Personality
Experiences
Appearance

24. factors for selecting an employee?
Attributes of the Interviewer
Personality of the interviewer
Personal preferences that might influence the interviewer.
The language the candidate uses
Body language used in the interview
Appearance of the candidate

25. factors for selecting an employee?
Other Issues
Better candidate available
Applicant’s inability to work certain hours
Applicant uncomfortable with the working environment.

26. Top methods for getting the best employee
Identify your ideal candidate: know what you are looking for in a person.
Use employee networks: spread word of mouth about the position to good candidates.
Use your contacts: Call people you know in the industry
Use as many methods as possible: newspaper, word of mouth, website, recruiters, etc