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WEEK 8 – STRATEGY IMPLEMENTATION
BUSINESS STRATEGY WEEK 8 – STRATEGY IMPLEMENTATION
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STRATEGY IMPLEMENETATION
COMMUNICATION MANAGING PROJECTS TEAMS STRATEGY IMPLEMENTATION – OVERVIEW
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COMMUNICATION Organisational communication Upward communication
Downward communication Management information systems
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OGANISATIONAL COMMUNICATION
Information needs Information outputs Formal communication Informal communication
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INFORMATION NEEDS “Information gathering, processing and dissemination are the vital functions of any organisation. Information is the basis of strategic planning and decision-making.”
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INFORMATION OUTPUTS “Communication by the organisation to the outside world is far wider than advertising promotion and press releases. Some organisations (banks, consultancies, research organisations, travel agencies etc) are in effect offering and/or selling information itself as their main product/service”.
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FORMAL COMMUNICATION Delegation of authority Accountability
Co-ordination
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INFORMAL COMMUNICATION
Social gatherings The ‘grapevine’
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DOWNWARD COMMUNICATION
Orders and instructions Briefings Motivation
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UPWARD COMMUNICATION What is the purpose of upward communication?
Reports
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MANAGEMENT INFORMATION SYSTEMS
MIS Decision support systems (DSS) Is more information better information?
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MANAGING PROJECTS Project management Task sequencing and scheduling
Resource allocation Flexible planning
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PROJECT MANAGEMENT “Achieving specific objectives within a specific time span”. Close attention to; Planning Organising and, Control
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TASK SEQUENCING AND SCHEDULING
Work breakdown Structure Using charts Network analysis Critical path analysis
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WORK BREAKDOWN STRUCTURE
Discover exactly what needs to be accomplished Determining the resources required Sequencing and coordinating the work done
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RESOURCE ALLOCATION Money Time Information Gantt charts
Cost scheduling
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RESOURCE ALLOCATION MONEY Limited Tightly controlled
Maximise earnings and minimise costs Effect on management: Limited budget can only go so far Manager may be tempted to spend allocation TIME Time is a limited resource Only so many working hours available, therefore action may be taken: Extra labour/machine capacity Eliminate or simplify tasks Allow work to run late
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RESOURCE ALLOCATION COST SCHEDULING Estimates can be based on
INFORMATION Limited resource: Time and money may be limited Limit to how much a person can use efficiently Unobtainable People tend to hoard to gain advantage over others Decisions have to be made on info. Known Changes cannot always be seen or planned for e.g. 911 COST SCHEDULING Estimates can be based on
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