1. Getting Business Value out of Agile Retrospectives
Ben Linders Advies
Getting Business Value out of Agile Retrospectives
February 05, 2014, 11:00 AM - 12:30 PM EST

2. Ben Linders Senior Consultant Ben Linders Advies BenLinders@gmail.com
Hosted by:
Michael Milutis
Director of Marketing
Computer Aid, Inc. (CAI)

3. About Presenter’s Firm
Ben Linders Advies
About Presenter’s Firm
Ben Linders Advies deliver services for Software Development, IT and R&D organizations and professionals, to help them becoming more effective and efficient, and increase the business value that they deliver in their organization, and to their customers.
Ben Linders is co-author of the book: Getting Value out of Agile Retrospectives  (

4. CAI Achieves IT Operational Excellence

5. PDU Credits Available for this Webinar
The PMI has accredited this webinar with PDUs
You will be eligible to receive 1.0 PDU credits
Your PDU will be sent to you within 24 hours

6. Online Webinar Recordings NOW AVAILABLE
Anytime Access
Hundreds of Topics
Visit:

7. Enjoy the benefits of ITMPI Membership JOIN TODAY!
UNLIMITED Free Webinar Recordings
UNLIMITED Free PDU Credits
Hundreds of Topics
Visit:

8. Getting Business value out of Agile Retrospectives
Ben Linders Advies
Getting Business value out of Agile Retrospectives
Download slides at:

9. Learning objectives prepare and facilitate agile retrospectives
create an environment conducive to such retrospectives
get more business value out of agile retrospectives
When you want to become more Agile and Lean, it’s good to find out where you are right now. Many methods for introducing change in organizations assume that you are starting from scratch. In my opinion that’s a wrong assumption. Every person, team or organization is already doing some or more agile and lean practices, so let’s use that as a starting point to change. It’s not being, but becoming Agile and Lean that brings you benefits. The journey, where you learn and improve continuously is more important then reaching the destination. Are you ready to go on an Agile trip?

10. Who is Ben Linders? Agile & Lean Quality & Defect Prevention
Process Improvement
Organizational Development
CMMI / People-CMM Assessor
Ben Linders Advies

11. Agile Retrospectives
Practice used by teams to reflect on their way of working, and to continuously become better in what they do.
Focus upon
Team
Self steering
Collaboration
Value
What is an Agile Retrospectives

12. Why Retrospectives?
To help teams to solve problems and improve themselves!
Power to the Team
Less resistance to Change
Actions done by the Team
Becoming Agile and Lean

13. Prime Directive
“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”
Norm Kerth
Create an Open Culture where team member Speak Up with Respect for each other to Learn and Improve
Soft Skills Matter

15. Retrospective Exercises
Asking questions
One-word retrospective
Root Cause Analysis
Timeline
Flow and Energy
Asking Why?
Strenghts (Solution Focused)
Perfection game
Action priorities
Retrospective of Retrospectives
Pocket Book on Agile Retrospectives

16. Leading Retrospectives
Roles
Facilitator – Servant Leader
Coach – Support Change
Manager – Arrange for Change
All roles are needed
Play the game
Action is in the interaction

17. Environment for Retrospectives
Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior. It won’t just happen, and if not properly supported it may take much time, or even fail.
Purpose of Retrospectives
Capable Retrospective Facilitators
Do and Evaluate Retrospectives
Adopting Agile Retrospectives

18. Purpose of Retrospectives
Help those involved to know why they should do retrospectives
Teams have authority and responsibility on how to do their work
Discuss the need for continuous improvement
Celebrate and reward success
Empasize “why over how”
Sustainable Improvement through Agile Retrospectives

19. Capable Retrospective Facilitators
Effective and Efficient Retrospectives:
Vital few improvement actions
Keep the invested time low
Facilitation by capable people:
Qualify and Authorize facilitators
Training: Purpose, techniques, skills
Mentoring & coaching
Share & discuss retrospective experiences Agile Improvement

20. Do and Evaluate Retrospectives
Prepare: Purposes and establishing capable facilitators
Start with retrospectives in your first iteration
Simple technique: asking questions or boat exercise
Evaluate the Retrospective, ask:
Is this useful?
Does it help to get a shared understanding how things are going?
Do the actions that come out of the meeting make sense?
Does meeting as a team to reflect feel good? 

21. Business Value
Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company
Getting more Business Value:
Expectations
Limit Actions
Toolbox of Retrospective Exercises
Follow up on Actions
Getting Business Value out of Agile Retrospectives

22. Expectations for Retrospectives
Collaboration & Teamwork
Development Process
Velocity / Productivity
Product Quality
Costs
Lead Time

23. Limit the number of Actions
Small Action
Change Frequently
Focus on Value
Stop Starting, Start Stopping
Kanban
Short Cycled Improvement

24. Toolbox of Retrospective Exercises
Teams are different
Needs vary in time
Deliver more value for Teams
You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed.
Toolbox of Retrospective Techniques

25. Follow up on Actions Make them Visible
Check status in the next Retrospective
Mentor & Coach teams on Continuous Improvement
Making Quality & Process Improvement Visisble
Uncovering Better Ways to do Process Improvement
Golden Rules for Agile Process Improvement

26. Retrospectives Book Getting Value out of Agile Retrospectives
A Toolbox of Retrospective Exercises
By Luis Gonçalves & Ben Linders
Download from:
InfoQ
Leanpub
Mailinglist: eepurl.com/Mem7H

27. Getting Business Value out of Agile Retrospectives
prepare and facilitate agile retrospectives
create an environment
get more business value
When you want to become more Agile and Lean, it’s good to find out where you are right now. Many methods for introducing change in organizations assume that you are starting from scratch. In my opinion that’s a wrong assumption. Every person, team or organization is already doing some or more agile and lean practices, so let’s use that as a starting point to change. It’s not being, but becoming Agile and Lean that brings you benefits. The journey, where you learn and improve continuously is more important then reaching the destination. Are you ready to go on an Agile trip?

28. Questions? Ben Linders Advies benlinders@gmail.com @BenLinders
When you want to become more Agile and Lean, it’s good to find out where you are right now. Many methods for introducing change in organizations assume that you are starting from scratch. In my opinion that’s a wrong assumption. Every person, team or organization is already doing some or more agile and lean practices, so let’s use that as a starting point to change. It’s not being, but becoming Agile and Lean that brings you benefits. The journey, where you learn and improve continuously is more important then reaching the destination. Are you ready to go on an Agile trip?

29. CAI Sponsors Proudly Sponsors The IT Metrics & Productivity Institute
IT and Software Knowledge Center:
Weekly PDU Approved Webinars: / WEBINARS
Access PDU Approved Recordings Anytime at / LIBRARY
Enjoy the Benefits of ITMPI Membership at / SUBSCRIBE
Free Basic Memberships: Automatic Registration for Live Webinars
Premium Membership for $199/year:
-Unlimited Free PDU and Recording Access for ONE YEAR
-Access to Over 500 PDUs for a Period of ONE YEAR
Advanced PDU approved courseware at COURSEWARE
Follow Us on TWITTER at ITMPI
Join Our Network on LINKED IN at LINKEDIN

30. Easily Maintain Your PMP with Unlimited Access To Over 500 PDU Approved Webinars For One Low Yearly Price!   itmpi.org/subscribe

31. Ben Linders Senior Consultant Ben Linders Advies BenLinders@gmail.com
Hosted by:
Michael Milutis
Director of Marketing
Computer Aid, Inc. (CAI)