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Networking Survivability Features Summary
KX-NS1000 Networking Survivability Features Summary Rev Oct., 2015
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Case Study Chapter 1: Product Overview . 2
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Case Study 1 One of NS cabinet can be set up as Stand by CPU Master
ISP Master While Master NS failed. NS assigned as “ Backup-Master” start to work like stand by CPU. Slave 2 and 3 switch to connect with “Backup-Master” NS. EXT under Master switch to connect with “Backup-Master” as “Secondary PBX”. SIP Trunk can be backed up by “Backup-Master”. Slave1 Backup Master Slave2 Item 1) and 2) : Please refer chapter “ 1.Backup-Master” Item 3) : Please refer chapter “3.Automatic Rerouting to Secondary PBX” Item 4) : Please refer slide #76-77 “ SIP GW fail over” Slave3
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Case Study 2 NS work independently while Network has trouble Slave1
While network down and each cabinet can’t see each other, then NS can work independently. IP/Legacy trunk and EXT terminated by each NS cabinet continue to work under each cabinet. Slave1 Isolated Master Isolated Slave2 Slave3 Isolated Please refer chapter “ 2. Isolated mode”.
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Overview Chapter 1: Product Overview . 5
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Over view Individual Features There are below 3 key Features.
Backup-Master Mode One of Slave unit become Backup-Master and continue One-look network service. 2. Isolated Mode Slave become independent system to serve CO and EXT connect own cabinet. 3. Automatic Rerouting to Secondary PBX NT or UT phone can divert to Secondary PBX and continue to work.
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1.Back up Master Chapter 1: Product Overview . 7
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1-1 Overview Chapter 1: Product Overview . 8
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1-1 Overview 4 NS1000 are connected as One-look network.
And Slave 1 is assigned as “Backup Master”. Slave1 Master Backup Master (Slave1) Slave2 Slave3 When Master died(or network failure between Master and Slave1), Slave1 become temporary master to run rest of system under One-look network . 9
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1-2 Condition Chapter 1: Product Overview .
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1-2 Condition 1 4 NS1000 are connected as One-look network.
And Slave 1 is assigned as “Backup Master”. Slave1 Master Backup Master (Slave1) Slave2 Slave3 Necessary Items; There is no additional hardware or Activation Key required to use “Backup Master” feature after establish “One-look Networking” . Because “Backup Master” feature is a part of “One-look Networking” feature. *All AK information transfer to “Back up Master” from “Master” and Temporary AK will be act based on information from Master. Temporary AK valid 10 days from when “Back up Master” start to act. While Master->B-Mas situation 1)If Master unit defect and need to replace hardware then is there any special work or arrangement necessary? ⇒It is necessary to re-install AK to new Master cabinet only. 2)If hardware repairing not finish in 10days. What need for the situation? ⇒Need to fulfill additional AK to eliminate Difference from Master. 3)Slave 1run with its individual date & time setting even with B-mas? ⇒Yes 11
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1-2 Condition 2 4 NS1000 are connected as One-look network.
And Slave 1 is assigned as “Backup Master”. Slave1 Master Backup Master (Slave1) Slave2 Slave3 Necessary network arrangement; Full mesh VPN connection may need for all slave units able to connect with “Backup Master”. 12
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1-2 Condition 3 4 NS1000 are connected as One-look network.
And Slave 1 is assigned as “Backup Master”. Slave1 Master Backup Master (Slave1) Slave2 Slave3 Necessary Programming; 1)Set one of slave units as “Backup Master” from master unit. <= Only 1 “Backup Master” can be assigned 2)How long Keep Alive packet will be checked under One-look? -> “Multisite Keep alive Time-out time” 3)How long slave unit search for “Master” or “Backup Master” while start-up? -> ”Multisite startup monitoring time” 13
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1-3 How to work?
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Keep Alive message from Master Keep Alive message from
1-3 How to work? 1 Alive Check –Request from Master/Backup Master- Master Side Action Type of Alive message Unicast to each Slave unit Alive Message interval Interval= Alive time out timer/4 Condition of detection as error No response from Slave with in timing of Alive message time out timer. Alive message time out timer Set at System Property “Multisite Keep alive Time-out time” Action while error Send restart request to Slave and treat the Slave as FAULT. Master Backup Master (Slave1) Slave2 Slave3 Slave1 Keep Alive message from Master Keep Alive message from Backup Master
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Keep Alive response to Master
1-3 How to work? 2 Alive Check –Response from Slave- Slave Side action Type of Message Unicast Message to Master Condition of detection as error Not receive alive check message from Master for the timing of “Alive check timer”. Alive check timer “Multisite Keep alive Time-out time” value is down load from Master. Slave set timer little more than timer value that receive from Master. Action when got error If no Alive request from Master then Slave reboot itself. Randomize timing of response To avoid crowding response against Keep Alive from Slave to Master is randomize. Master Backup Master (Slave1) Slave2 Slave3 Slave1 Keep Alive response to Master Keep Alive response to Back Up Master
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No Keep Alive message from Master
1-3 How to work? 3 Alive Check – No Keep Alive message from Master Slave 1 not receive Alive Check Message from Master. Slave 1 re-start to act as Backup Master. Master Backup Master (Slave1) Slave2 Slave3 Slave1 No Keep Alive message from Master MASTER LED Flashing Green 1.Slave 2-3 not receive Alive Check Message from Master. 2.Slave 2-3 re-start and try to connect to Backup Master?
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Restart as Backup-master
1-3 Sequence? 1 Change from “Master” to “Backup-master” Backup-master Slave Keep alive Master Keep alive ack. Keep alive timeout Restart as Backup-master Slave Restart Start req. Start ack. Keep Alive ack. Interval = Alive time out timer/4
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1-3 Sequence? 2 Start Ack. sequence
Repeat 3 times to send Start Req. In 30sec and Hold 60 sec as a 1 cycle Repeat this cycle until Multisite Startup time Time out (Default : 300sec) Master/ Back up Master Slave Start Ack. 10[SEC] Start Req. Start Ack. 10[SEC] Start Req. Start Req. Start Ack. 10[SEC] Hold 60[SEC] Start Req. *Under Backup-Master scenario then send Start Ack. for both Master and Backup-master.
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1-3 How to work? 4 System Data Transfer –From Master to Backup Master-
System Data from Master to Backup Master every time when data changed and saved or every 30 min. Master Backup Master (Slave1) Slave2 Slave3 Slave1 Synchronized data is follow - Setting data of Extension, Trunk, Group , System Speed Dial, Make/Receive Call setting Door phone/External Pager/External I/O, Time Service ・Extension base setting such as Station Lock, War-Up, LCS, Auto Answer, Absent Message, Message Waiting, Incoming-Outgoing Log, FWD/DND ・ICD-G base setting such as Message Waiting, FWD/DND, UCD monitor ・Verification code, Pass word lock status ・All AK
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1-3 How to work? 5 -resource transition-
Data on SRAM Slave1 Master Backup Master (Slave1) Data on SRAM Not transfer to Backup Master Slave2 Slave3 ・ SMDR ・Error Log ・EXT setting like Timed Reminder Remote Station Lock Check-In/Out Ready/Not Ready/Clean Up Login/Logout ・EXT, CO, Verified Code base Charge Total Call Record can be collected and gathered by CA Call account.
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1-3 How to work? 6 -service transition-
UM UM & IMAP4 Server is not backed up by “Backup Master”. If the customer request UM with “Backup Master” environment; 1) To use UM at each cabinet. 2) To use UM on Slave that is assigned as “Backup Master” for entire One-look network. Master Backup Master Mail box for EXT-A Mail box for EXT-A EXT-A
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1-3 How to work? 7-service transition-
CA CA is not backed up by “Backup Master”. If the customer request CA with “Backup Master” environment; There is no instant solution to implement CA with “Backup Master”. In case PBX mode CA client User need to change IP address of CA server (to Backup Master’s IP address) manually. 2) In case Server mode It is necessary to prepare separate CA server for Backup Master. And activate the CA server when Backup Master become active. And CA client User need to change IP address of CA server manually.
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1-3 How to work? 8-resource/service transition-
Other Resources/Services OGM is not backed up by “Backup Master”. OGM is necessary to record at independent NS cabinet. Play OGM record at Backup Master without OGM of Master WAV file transferring them to Backup Master. Time and Date Slave NS run with own clock by “Manual / ISDN & Call ID(FSK) / SNTP” then “Time and Date” for Slave system continue to run by own clock under “Backup Master” environment. VoIP / Conference / Echo-Canceller / T-SW etc These resources will be released while One-look start to be controlled by Backup Master. Programming up date Automatic program up date will not be act. Manual Program Up date can be done.
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1-3 How to work? 9- resume from Back Up Master to Master-
How to recover from Backup master mode 1)At home screen, select Master ICON and right click. 2)Select “Normal Mode” 3)Confirmation window come up “All site will re-start. OK?” 4)Master switch to work as Master mode without reboot. 5)Slave re-start and re-connect to Master. “Normal Mode” has to be deployed manually to the Master unit to avoid sudden switch back from Backup-Master mode to interrupt service. This function will be improved at V4.3 - Immediate recovery Mode - Scheduled recovery Mode
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1-3 How to work? 10- Suspended Master Mode-
What is Suspend Mode and How to recover from the mode? Master MASTER LED Solid Red Back Up Master become active because of 1) Lost One-look communication or 2) Lost Power. Whenever Back Up Master active and Master could detect packet from Back Up master then Master Change mode as “Suspended Mode” . And you could see above indication at home screen of Master Web-MC. You can release this mode by same method to release Back Up Master.
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1-3 How to work? 10- Suspended Master Mode-
Scenario 1 - System Options bit 12-6“Disable”(Default)- 3 NS1000 are connected as One-look network. And Slave 1 is assigned as “Backup Master”. Master Backup Master (Slave1) Slave2 Slave1 NT DT LGW ! Stop: If Backup Master assigned as Secondary then reboot and work with Backup Master. Stop Network fixed while both Master and Backup Master running; When Master find Keep Alive packet from Backup Master then Master go Into Suspend mode. This means Master reboot and stop to work. While Master->B-Mas situation 1)If Master unit defect and need to replace hardware then is there any special work or arrangement necessary? ⇒It is necessary to re-install AK to new Master cabinet only. 2)If hardware repairing not finish in 10days. What need for the situation? ⇒Need to fulfill additional AK to eliminate Difference from Master. 3)Slave 1run with its individual date & time setting even with B-mas? ⇒Yes 27
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1-3 How to work? 10- Suspended Master Mode-
Scenario 2 - System Options bit 12-6“Disable”(Default)- Master Backup Master (Slave1) Slave2 Slave1 NT DT LGW ! Stop: If Backup Master assigned as Secondary then continue to work with Backup Master. Stop 3 NS1000 are connected as One-look network. And Slave 1 is assigned as “Backup Master”. Master start up (Power come up again or replace with new cabinet etc) while Backup Master running; When Master find Keep Alive packet from Backup Master during start up period then go into suspend mode. While Master->B-Mas situation 1)If Master unit defect and need to replace hardware then is there any special work or arrangement necessary? ⇒It is necessary to re-install AK to new Master cabinet only. 2)If hardware repairing not finish in 10days. What need for the situation? ⇒Need to fulfill additional AK to eliminate Difference from Master. 3)Slave 1run with its individual date & time setting even with B-mas? ⇒Yes 28
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1-3 How to work? 10- Suspended Master Mode-
Scenario 1 - System Options bit 12-6“Enable”- 3 NS1000 are connected as One-look network. And Slave 1 is assigned as “Backup Master”. Master Backup Master (Slave1) Slave2 Slave1 NT DT LGW Work Network fixed while both Master and Backup Master running; Master and Backup Master run independently. Master doesn’t go into suspend mode. While Master->B-Mas situation 1)If Master unit defect and need to replace hardware then is there any special work or arrangement necessary? ⇒It is necessary to re-install AK to new Master cabinet only. 2)If hardware repairing not finish in 10days. What need for the situation? ⇒Need to fulfill additional AK to eliminate Difference from Master. 3)Slave 1run with its individual date & time setting even with B-mas? ⇒Yes 29
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1-3 How to work? 10- Suspended Master Mode-
Scenario 2 - System Options bit 12-6“Enable”- 3 NS1000 are connected as One-look network. And Slave 1 is assigned as “Backup Master”. Master Backup Master (Slave1) Slave2 Slave1 NT DT LGW ! Stop: If Backup Master assigned as Secondary then continue to work with Backup Master. Stop Master start up (Power come up again or replace with new cabinet etc) while Backup Master running; When Master find Keep Alive packet from Backup Master during start up period then go into suspend mode. While Master->B-Mas situation 1)If Master unit defect and need to replace hardware then is there any special work or arrangement necessary? ⇒It is necessary to re-install AK to new Master cabinet only. 2)If hardware repairing not finish in 10days. What need for the situation? ⇒Need to fulfill additional AK to eliminate Difference from Master. 3)Slave 1run with its individual date & time setting even with B-mas? ⇒Yes 30
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1-4 Programming
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1-4 Programming 1 -Wizard-
Define Backup Master at Wizard Mode Select Back up Master mode at end of Unit addition wizard
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1-4 Programming 2 Programming at Master unit
Assign which Slave will be act as “Backup Master” Note: When change Slave Unit to Back up Master, the assigned unit will be restarted
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1-4 Programming 3 Programming at Master unit
300 1.“Multisite Keep alive Time-out time” value is used for Alive check for both Master and Slave. 2.”Multisite startup monitoring time” is used for Slave how long wait reply from Master whether start with Master/Backup Master or Isolated mode*. *Isolated mode describe at chapter “ Isolated mode”.
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1-4 Programming 4 Programming at Master unit You can choose
whether Master become suspend mode or not while Master detects Back Up Master .
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Recovery from Back Up Master
Same behavior as V2 Can be set by System Options If bit 12-6 enabled then Master doesn’t go into Suspend Mode while Master running. Master detect Backup Master only when Master start up.
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1-5 Error Notification
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1-5 Error Notification Error message from NS
When Backup Master will become Active, there will be able to send below error message by . 【Subject】 KX-NS1000 System alarm#1 or KX-NS1000 System alarm#2 【text】 [System Name] :KX-NS1000 [MPR-ID] :AAAA-BBBB-CCCC-DDDD [Date] :11/12/31 [Time] :23:59:59 [Error Code] :535 [Sub Code] : 50400 [Error Message] :Change into Backup Master Mode address has to be set at each NS cabinet.
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2 Isolated mode Chapter 1: Product Overview . 39
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2-1 Over view Chapter 1: Product Overview . 40
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2-1 Over view 1 4 NS1000 are connected as One-look network.
Master Slave2 Slave3 Slave1 Isolated mode If Slave can’t communicate neither Master or Backup master like when VPN network down, all Slave units can’t talk to Master. Then each Slave units become Isolated mode and run by itself but with some limitation. When become Isolated mode then there is no more Keep Alive check to Master nor Backup-master.
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2-2 Condition Chapter 1: Product Overview . 42
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2-2 Condition 1 Necessary Item
4 NS1000 are connected as One-look network. Master Slave2 Slave3 Slave1 Isolated mode Necessary Items; There is no additional hardware or Activation Key required to use “Isolated mode” feature after establish “One-look Networking” . Because “Isolated mode” feature is a part of “One-look Networking” feature. 43
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2-2 Condition 2 Necessary Network Arrangement
4 NS1000 are connected as One-look network. Master Slave2 Slave3 Slave1 Isolated mode Necessary network arrangement; “Spoke & Hub” or “Full mesh” whatever network arrangement is OK for “Isolated mode”. 44
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2-2 Condition 3 Necessary Programming
4 NS1000 are connected as One-look. Master Slave2 Slave3 Slave1 Isolated mode Necessary Programming; Enable “Isolated mode” to each Slave that is necessary to act as “Isolated mode”. 45
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2-3 How to work?
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Keep Alive message from Master
2-3 How to work? 1 Alive Check –Request from Master- Master Side Action Type of Alive message Unicast to each Slave unit Alive Message interval Interval= Alive time out timer/4 Condition of detection as error No response from Slave with in timing of Alive message time out timer. Alive message time out timer Set at System Property “Multisite Keep alive Time-out time” Action while error Send restart request to Slave and treat the Slave as FAULT. Master Slave2 Slave3 Slave1 Keep Alive message from Master
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Keep Alive response to Master
2-3 How to work? 2 Alive Check –Response from Slave- Slave Side action Type of Message Unicast Message to Master Condition of detection as error Not receive alive check message from Master for the timing of “Alive check timer”. Alive check timer “Multisite Keep alive Time-out time” value is down load from Master. Slave set timer little more than timer value that receive from Master. Action when got error If no Alive request from Master then Slave reboot itself. Randomize timing of response To avoid crowding response against Keep Alive from Slave to Master is randomize. Master Slave2 Slave3 Slave1 Keep Alive response to Master MASTER LED FlashingRed
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2-3 Sequence to be Isolated mode
Change from “Slave” to “Isolated mode” Backup-master Slave Keep alive Master Keep alive ack. Keep alive timeout (Backup-master) Slave restart as Isolated Keep alive timeout (Master)
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System Data from Master to Slave
2-3 How to work? 3 System Data Transfer –From Master to Slave- Master Slave2 Slave3 Slave1 System Data from Master to Slave Synchronized data is follow .Trunk, Group data Tennant/Trunk-G/Extension-G/UCD-G/Paging-G/Pick UP-G/Hunting-G/PS-G . System Speed Dial, Make/Receive Call setting Door phone/External Pager/External I/O, ・Extension base setting such as Station Lock, War-Up, LCS, Auto Answer, Absent Message, Message Waiting, Incoming-Outgoing Log, FWD/DND ・ICD-G base setting such as Message Waiting, FWD/DND, UCD monitor ・Verification code, Pass word lock status and AK which related with Cauterized ・etc System Data transfer from Master to Slave is done at every 30 min. Also transferring every time while data save at Master. MasterからB-MASへのSystem data転送は即時です。 それに加えて、Isolatedで動作するときのために、System dataは 各Slaveへも転送します。 この転送は30分に1回、また、この処理はB-Mas Modeでも実施します。 本件は、次バージョン<Issue 1-3>の機能仕様書に記載します。
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No Keep Alive message from Master
2-3 How to work? 4 Alive Check –Response from Slave- Slave not receive Alive Check Message from Master. Slave re-start to act as Isolated mode. Master Slave2 Slave3 Slave1 No Keep Alive message from Master Isolated mode
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2-3 How to work? 5 Resources Special Temporary AK(Centralized AK only) deploy to the Isolated NS from Master NS. Other resources is same condition as “Backup Master”
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2-3 How to work? 6 - resume from Isolated to Slave-
How to release Isolated mode to Slave? 1)Direct Log-In to the Isolated mode system. 1)At home screen, select Slave ICON and right click. 2)Select “Normal Mode” 3)Confirmation window come up “This site will re-start. OK?” 4)This Slave re-start and start to send Start Ack to Master or Backup Master. 1)At home screen, select Master ICON and right click. 3)Confirmation window come up “All site will re-start. OK?” 4)Master switch to work as Master mode without reboot. 5)Slave re-start and re-connect to Master. OR 2)Log-In to Master
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2-3 How to work? 6 - resume from Isolated to Slave-
Automatic recovery from Isolated Mode One of bellow mode can be set as Automatic Recovery mode. The slave unit has restart by itself while back from Isolated to Normal mode. 1) Immediate recovery As soon as the Master unit found the slave unit in Isolated Mode, the master unit send command immediately to slave to switch into Normal operation Mode. 2) Scheduled recovery The master unit checks the mode of slaves based on the period set at system (Daily/Weekly/Monthly). The master found isolated slave at the period then the master send command to the slave to recover into Normal operation Mode. The schedule can be set as system based programming. When Back up Master is set then this feature can’t be set.
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2-3 How to work? 6 - resume from Isolated to Slave-
1) Immediate recovery As soon as the Master unit found the slave unit in Isolated Mode, the master unit send command immediately to slave to switch into Normal operation Mode. 300s Keep Alive T.O NW Failure NW Recovery START(ACK) Normal Mode Slave Master Keep Alive Isolated Mode Keep Alive(For Isolated Mode) START packet 10s 300s Master send “Normal mode” command to slave 300 sec(Default) after starting Keep Alive packet exchange.
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2-3 How to work? 6 - resume from Isolated to Slave-
2) Scheduled recovery The master unit checks the mode of slaves based on the period set at system (Daily/Weekly/Monthly). The master found isolated slave at the period then the master send command to the slave to recover into Normal operation Mode. The schedule can be set as system based programming. 300s Keep Alive T.O RESTART NW Failure START(ACK) Normal Slave Mode Slave Master Keep Alive Isolated Mode START packet Master START packet Slave 10s
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2-4 Programming
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2-4 Programming 1 Programming at Slave unit Default: Disable.
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2-4 Programming 2 Automatic Normal Mode initiation timing can be set at Home Screen of Master.
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2-4 Programming 3 Master send “Normal mode” command to slave, 300 sec(Default) after starting Keep Alive packet exchange.
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2-5 Error Notification
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Error Notification Error message from NS
When Slave will become Isolated mode, there will be able to send below error message by . 【Subject】 KX-NS1000 System alarm#1 or KX-NS1000 System alarm#2 【Message body】 [System Name] :KX-NS1000 [MPR-ID] :AAAA-BBBB-CCCC-DDDD [Date] :11/12/31 [Time] :23:59:59 [Error Code] :537 [Sub Code] : 50400 [Error Message] :Change into ISOLATED Mode address has to be set at each NS cabinet.
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-Primary/Secondary PBX-
3 Recovery by IPPT -Primary/Secondary PBX-
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3-1 Overview Chapter 1: Product Overview . 64
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Master (Secondary unit)
3-1 Overview When there is no communication between NS(as Primary) and IPPTs that belong to the NS, IPPT can divert to connect secondary NS. IPPT mean UT/NT/UDT(SIP-DECT) except IPCS. Master (Secondary unit) Slave1 (Primary unit) If this primary-secondary feature is set for one EXT then two EXT port will be consumed. One at Primary NS and the other one at Secondary NS. The feature is slightly differ from that you knew same feature for TDE/NCP. The differences are described in following pages. The software version of UT1xx/248 should be V1.210 or later if use this feature.
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3-2 Condition Chapter 1: Product Overview . 66
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Back Up Master (Secondary)
3-2 Condition 1 Necessary Item Temporally AK Master (Primary) Back Up Master (Secondary) 110,112 112 110 214 213 Necessary Items; Activation Key may not required while Back Up Master used as “Secondary” If there is enough AK in Master to cover those EXT who move from Master. Thus temporary AK deploy for Back Up Master.
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AK is required to support
3-2 Condition 2 Necessary Item Necessary Items; Activation Key is required to use* IPPT as “Secondary” PBX Extension telephone. If it is necessary to use “213” and “214” under Master PBX while Slave 1 can’t give service then AK for the 2 IPPTs is necessary to add on Master unit. *To assign IPPTs to secondary PBX not require AK. Master(Secondary) Slave1(Primary) 110 112 214 213 AK is required to support 213/214 on Master
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3-2 Condition 3 Necessary Network Arrangement
VPN connection necessary to deploy communication in between Master and “213/214” extensions. 110 112 214 213 VPN Master(Secondary) Slave1(Primary)
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3-2 Condition 4 Necessary Programming Necessary Programming;
NS: Assign “Secondary” port for the EXT needs Secondary PBX service. UT: “Primary” and “Secondary” PBX IP address is download from NS1000. NT/UDT: Necessary to assign Secondary PBX IP address at each NT/UDT. Master(Secondary) Slave1 (Primary) 110 112 214 213
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3-3 How to work?
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3-3 How to work? 1- In case of NT -
Alive check In case of NT 1) NS send Alive check packet to NT. 2) NT reply to NS. 3) NT not receive alive packet from Slave1 (Primary PBX) then NT look for Master (Secondary PBX) with NT reboot. 4) Establish connection with Master (Secondary PBX). 5) EXT 214 start to work with Master (Secondary PBX). 6) Keep sending ARP to Slave1 (Primary PBX). Master (Secondary) Slave1 (Primary) 110 112 214
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3-3 How to work? 2 - In case of NT -
Change from “Primary PBX” to “Secondary PBX” When IP-PT is in “Primary PBX”, it doesn’t send a “ARP” signal to “Secondary PBX”, because the priority of “Primary” is higher than “Secondary”. When LAN connection of “Primary PBX” is failed, IP-PT starts to send a “ARP” signal to “Secondary PBX”. Secondary PBX IP-PT(NT) Primary PBX ARP (9 times) Keep Alive (every 5 sec) Answer for Keep Alive ARP LAN connection of “Primary PBX” is failed. ・ IP-PT(NT) starts reboot IP-PT starts register to “Secondary PBX” ARP (every 60sec) *When IP-PT is in “Primary PBX” and “Primary PBX” stays alive, IP-PT does not switch to “Secondary PBX”.
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3-3 How to work? 3- In case of NT -
Change from “Secondary PBX” to “Primary PBX” When IP-PT is in “Secondary PBX”, it sends a “ARP” signal to “Primary PBX” every 60sec. When LAN connection of “Primary PBX” is retrieved, IP-PT and PBX start the communication. “Secondary PBX” sends ”Keep Alive” to IP-PT every 5sec. “Primary PBX” sends “Keep Alive” to IP-PT every 60sec. After IP-PT switch back to “Primary PBX”, only “Primary PBX” sends “Keep Alive” to IP-PT. Secondary PBX IP-PT(NT) Primary PBX ARP (every 60 sec) Keep Alive (every 5 sec) Answer for Keep Alive ARP Retrieve LAN connection of “Primary PBX” Keep Alive (every 60sec) ・ IP-PT(NT) starts reboot Stop communication IP-PT(NT) starts register to “Primary PBX” Keep Alive (every 5sec)
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3-3 How to work? 4- In case of NT -
Connect back to Primary PBX In case of NT Detect ARP response from Primary while connect to Secondary. 2) IPPT connect back to Primary PBX with NT reboot. 110 112 214 Master(Secondary) Slave1(Primary)
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[PERIODIC Inform] is keep alive of UT terminal.
3-3 How to work? 5- In case of UT - Alive check In case of UT 1) UT send PERIODIC Inform packet to NS. 2) NS reply to UT. 3) UT not receive reply packet from Primary PBX then UT look for Secondary PBX with UT reboot. 110 112 213 [PERIODIC Inform] is keep alive of UT terminal. Master (Secondary) Slave1 (Primary)
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Periodic (Inform Interval) Periodic (Inform Interval)
3-3 How to work? 6- In case of UT - Change from “Primary PBX” to “Secondary PBX” When IP-PT is in “Primary PBX”, it doesn’t send a “ARP” signal to “Secondary PBX”, because the priority of “Primary” is higher than “Secondary”. When LAN connection of “Primary PBX” is failed, IP-PT starts to send a “ARP” signal to “Secondary PBX”. Secondary PBX IP-PT(UT) Primary PBX Periodic (Inform Interval) ・ LAN connection of “Primary PBX” is failed. IP-PT(UT) starts reboot Periodic (Inform Interval) Periodic (5sec) Resend times (5 times) Periodic (10sec) Periodic (20sec) Periodic (40sec) IP-PT starts register to “Secondary PBX” ARP Inform(BOOTSTRAP) *When IP-PT is in “Primary PBX” and “Primary PBX” stays alive, IP-PT does not switch to “Secondary PBX”. TR069の規格で倍々間隔でのResend。つまり180Sec+75Sec+数Sec(Secondaryへの切り替え時間)+UT Reboot時間
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3-3 How to work? 7- In case of UT -
Connect to Secondary PBX In case of UT 1)UT send PERIODIC inform to NS. 2)If there is no response against PERIODIC inform from Slave1/Primary. 3)Master send Reply (by PERIODIC inform) to UT with command that mention connect to Secondary NS. 4)UT start to connect with Master/Secondary. 110 112 213 Master (Secondary) Slave1 (Primary)
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3-3 How to work? 8- In case of UT -
Connect back to Primary PBX In case of UT UT will back to connect primary NS while Master or Backup-master send “SetParameterValue” to UT while changing system back to “Normal” mode. 110 112 Master (Secondary) Slave1 (Primary) 213 UT can’t move back to primary NS system that is in Isolated mode.
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Inform Res. (BOOTSTRAP)
3-3 How to work? 9- In case of UT - Change from “Secondary PBX” to “Primary PBX” When IP-PT is in “Secondary PBX” and “Primary PBX” is back in work (Master or Backup-master get start ack from primary), then Master or Backup-master send “SetParameterValue” to UT. UT send ARP to Primary, Reg to Primary and restart to work with Primary. Secondary PBX UT Primary PBX Inform (Periodic) ARP Retrieve Primary PBX ・ Management Server change Stop communication IP-PT starts register to “Primary PBX” Master/B-MAS Inform Res. (Periodic) Inform(BOOTSTRAP) SetParameterValues Device.ManagementServer.URL Inform Res. (BOOTSTRAP)
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3-3 How to work? 10- Mailbox - Connect to Secondary PBX
When user need to use UM on Secondary NS, user need to create same Mail BOX to secondary Unit 110 112 214 Mail box214 Mailbox has to be created at both PBX independently. These Mailbox has no integration. They work completely independent. Master (Secondary) Slave1 (Primary)
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3-3 How to work? 11- Mailbox - Connect to Secondary PBX
When user need to use UM on Secondary NS, user need to create same Mail BOX to secondary Unit
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3-4 Programming
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3-4 Programming 1 Programming at NS - Virtual EXT card -
Create EXT is assigned as “Secondary” port as preparation.
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Choosing Secondary NS location
3-4 Programming 2 Programming at NS - Virtual EXT card - “Secondary Port Wizard” let you assign the EXT need Secondary connection to which NS1000. Primary NS location Choosing Secondary NS location Primary NS EXTs that doesn’t program with Secondary NS Primary NS EXTs that program with Secondary NS at this site.
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3-4 Programming 3 Programming at NS - Virtual EXT card -
You can check at which EXT is paired with which EXT like below; Clarify assign as Primary/Secondary PBX Information of Pair EXT.
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3-4 Programming 4 Programming at NT - PBX IP address assignment -
Supply power to the NT3xx Press [SETUP] select [PBX] [Enter] select [PBX IP Address] [Enter] select [Primary PBX] select [Secondary PBX] Menu PBX Searching… -> PBX -> PBX IP Adress Setup STORE EXIT CONT ENTER Next EXIT CONT ENTER PBX -> Primary PBX Next EXIT CONT ENTER PBX -> Secondary PBX Next EXIT CONT ENTER *This kind of setting not exist in UT phones. It is not necessary to set PBX IP address at UT.
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3-4 Programming 5 How to create mailbox for secondary connected EXT?
When user need to use UM on Secondary NS, user need to create same Mail BOX to secondary Unit
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3-5 Error Notification
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Error Notification Error message from NS
There is no Error message while IP telephone connect to Secondary NS.
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Other Back up features
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SIP GW 1 SIP GW Fail over In case of SIP GW on Slave assign as Backup-master and back up SIP GW, when Master become defective then Backup-Master start to send register requirement to ISP. Master(Primary) Slave1 (Secondary) Back Up Master ISP B-MasでSecondaryに設定した?SIPGWはSlave動作の際は OUS? Insの場合、MasとB-Masが同一拠点の場合はどう設定?? Router設定可能?同一Port番号のFWD先IPアドレスを設定出来る? →SIP Trunkは、Masterモードの場合は、Masterでレジ送出&完了となり、 B.MのSlaveは、レジ送信を行わず(OUSでなく)Holtという状態になります。 一方、B.M.モードの場合は、B.M側でレジ送信&完了となりSIPトランクが利用可能となります。 ここで一つ条件があり、MasterとB.M間のネットワークが切れた場合は、MasterとB.Mがそれぞれのモードとして動作してしまうので、 どちらからもレジ送信があり、結果としてトランクが使用できない状態になります。
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SIP GW 2 SIP GW Fail over If the SIP trunk that are used at Master need to be back up while Back up Master become active then it is necessary to assign as “Backup” at here. Assign as “Backup” means that this port will not send “REGISTOR” request to SIP provider unless unit become Back up Master.
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UM Group 1 UM Group Fail over
When Master NS running some of Trunk call is terminated by UM:500 on Master. If Master has failure and Back Up Master become active then those call automatically divert to UM:501 on Back up Master. Incoming call from Tunk/Ext UM 500 UM 501 Master(Primary) Slave1 (Secondary) Back Up Master
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UM Group 2 UM Group Fail over
Master(Primary) Slave1 (Secondary) Back Up Master UM 500 501 Dial 500 Connect to Secondary PBX When Master has failure and Back Up Master become active then call by dialing by 500 to UM from EXT automatically divert to UM:501 on Back up Master.
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UM Group 2 UM Group Fail over
UM Group Fail Over work against call like below; ・Call through Trunk ・Call through DISA ・Call from EXT
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Call Divert by Forced Break Mode
When the slave unit becomes Isolated Mode, the system mode will be changed to Break Mode. When making a call to extension in other site, this call will be re-routed via public network by quick dial setting. Extn.101
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Call Divert by Forced Break Mode
When the slave unit becomes Isolated Mode, the system mode will be changed to Break Mode. When receiving a incoming external call, this call will be re-routed via public network by DDI Table setting. Used in Day mode ICD-G 601 member : Extn.101 Extn.201 ICD-G 602 Used in Break mode ICD-G 602 member : V-PS 301 (FWD All to DDI) Extn.201 Note) KX-NSE1xx (AK for Mobile Extension) is required to use this feature.
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Call Divert by Forced Break Mode
Programming at Master unit You can choose whether “Quick Dial” will be used to divert Internal call during “Break” mode or not.
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Call Divert by Forced Break Mode
Programming at Slave unit You can choose whether “Break” mode will be deployed during “Isolated” or not.
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Other Features
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BackUpMaster/Isoated Mode Indication
Backup Master Mode / Isolated Mode indication on phone When switching to Backup Master Mode or Isolated Mode then Mode is indicated on specified FF key on supervisor phones. *Not for UT/UDT. LED status Remarks Master (Normal) Mode Clear Backup Master Mode Red On Isolated Mode
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END
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Modification Networking Survivability_Rev1_28Aug2012Mar.ppt - 1st release Networking Survivability_Rev1_1_6Sep2012Mar.ppt - Add comment to slide #73 Networking Survivability_Rev1_2_26Sep2012Mar.pptx - Change slide position to make better explanation flow. - Revise and add explanation to slide #40 - Add default value to slide #43 - Add slide #63 Networking Survivability_Rev1_3_25Oct2012Mar.pptx - Add slide #24 Networking Survivability_Rev1_4_31Oct2012Mar.pptx - Revise back ground picture on slide #21 - Add setting place to Slide #27 and #46 - Add remarks for Slide #49 - Add slide #67, swap slide order 68<->69.
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Modification Networking Survivability_Rev1_5_6Nov2012Mar.pptx - Change “Combined Feature” to “Case study” and move to first part of this PPT. Networking Survivability_Rev1_6_29Nov2012Mar.pptx - #53 Add following comment “The software version of UT1xx/248 should be V1.210 or later if use this feature.” - #64 Modify wrong sentence “PERIDIC” -> “PERIODIC” Networking Survivability_Rev1_7_19Mar2013Mar.pptx - #17 Add “MASTER” LED Color - #25 Corrected that Master reboot->Master start without reboot - #26 Add this slide to explain Suspended Master - #42 Add “MASTER” LED Color - #47 Add How to release ISOLATED mode from Master. - #49 Displayed screen corrected - #75 Added - #83 Added
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Modification _Networking Survivability_Rev1_8_24Apr2015Mar.pptx - Merge V1 to V4.2 - Revise description at #26 _Networking Survivability_Rev1_8_24Apr2015Mar.ppt - Revise some description _Networking Survivability_Rev1_9_7Oct2015Mar.ppt - Add BackUpMaster Suspend Mode description -Add Auto Recovery from Isolated Mode
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