1. PROBLEM SOLVING MODULE
TIME MANAGEMENT
DECISION ANALYSIS
PROBLEM SOLVING TOOLS
PROBLEM SOLVING
CONFLICT RESOLUTION
2-1
1-1

2. Decision Analysis
2-2

3. PITFALLS
1. WE CONSIDER POSSIBLE CHOICES BEFORE CLARIFYING WHAT WE HOPE TO ACHIEVE.
2. WE FOCUS ON OUR FAVORITE ALTERNATIVE.
3. WE IGNORE THE CONSEQUENCES OF A CHOICE.
4. WE BASE THE DECISION ON INADEQUATE INFORMATION.
2-3
2-3

4. ENHANCES GOAL ACCOMPLISHMENT.
EO: (A) DECISION ANALYSIS TECHNIQUES TO MAKE AN
INFORMED DECISION THAT’S EFFECTIVE AND EFFICIENT.
(C) AN EFFECTIVE DECISION STATEMENT ...
(C) EFFECTIVE ESTABLISHMENT OF OBJECTIVES ...
(C) EFFECTIVE CLASSIFICATION OF OBJECTIVES ...
(C) EFFECTIVE GENERATION OF ALTERNATIVES ...
(C) EFFECTIVE EVALUATION OF ALTERNATIVES ...
ENHANCES GOAL ACCOMPLISHMENT.
2-4
2-4

5. DECISION ANALYSIS 6. Decision Analysis 5. Evaluate 4. Generate
Alternatives
4. Generate
Alternatives
3. Classify
Objectives
2. Establish
Objectives
1. Decision
Statement
2-5
2-5

6. DECISION ANALYSIS 1. Decision Statement - Purpose - Level Decision
2-6
2. Establish
Objectives
3. Classify
4. Generate
Alternatives
5. Evaluate
Decision
Analysis
1. Decision Statement
- Purpose
- Level
2-6

7. DECISION ANALYSIS 2. Establish Objectives - Specific Measures
Statement
3. Classify
Objectives Into
MUSTS/WANTS.
4. Generate
Alternatives
5. Evaluate
Decision
Analysis
2. Establish Objectives
- Specific Measures
- Clear Measures
2-7
2-7

8. DECISION ANALYSIS 3. Classify Objectives - MUSTS - WANTS Decision
Statement
2. Establish
Objectives
4. Generate
Alternatives
5. Evaluate
Decision
Analysis
3. Classify Objectives
- MUSTS
- WANTS
2-8
2-8

9. DECISION ANALYSIS 4. Generate Alternatives - Number - Range Decision
2-9
1. Decision
Statement
2. Establish
Objectives
3. Classify
5. Evaluate
Alternatives
Decision
Analysis
4. Generate Alternatives
- Number
- Range
2-9

10. DECISION ANALYSIS 5. Evaluate Alternatives - Evaluate MUSTS
Statement
2. Establish
Objectives
3. Classify
4. Generate
Alternatives
Decision
Analysis
5. Evaluate Alternatives
- Evaluate MUSTS
- Weigh WANTS
- Tentative Choice
- Adverse Consequences
2-10
2-10

11. ADVERSE CONSEQUENCES
- CONSIDER THE ADVERSE CONSEQUENCES IN RELATION TO THE PROBABILITY AND SERIOUSNESS OF THE CONSEQUENCE OCCURING.
- EVALUATE IN TERMS OF “WILL IT HAPPEN?” AND “HOW SERIOUS IS THE IMPACT IF IT DOES HAPPEN?”
2-11

12. DECISION ANALYSIS 5. Evaluate 4. Generate Alternatives Alternatives
3. Classify
Objectives
2. Establish
Objectives
1. Decision
Statement
2-12
2-12

13. PRACTICE EXERCISE
2-13
2-13

14. ENHANCES GOAL ACCOMPLISHMENT.
EO: (A) DECISION ANALYSIS TECHNIQUES TO MAKE AN
INFORMED DECISION THAT’S EFFECTIVE AND EFFICIENT.
(C) AN EFFECTIVE DECISION STATEMENT ...
(C) EFFECTIVE ESTABLISHMENT OF OBJECTIVES ...
(C) EFFECTIVE CLASSIFICATION OF OBJECTIVES ...
(C) EFFECTIVE GENERATION OF ALTERNATIVES ...
(C) EFFECTIVE EVALUATION OF ALTERNATIVES ...
ENHANCES GOAL ACCOMPLISHMENT.
2-14
2-14