1. SALM: Building an Enterprise Mobility Road Map with SAP® Enterprise Support Value Maps
Company
SALM SAS (Société Alsacienne de Meubles), which includes
Schmidt and Cuisinella
Headquarters
Lièpvre, France
Industry
Mill products – furniture
Employees
5,000
Revenue
€1.4 billion (2013)
Web Sites
Objectives
Improve the ability to react quickly and ensure the best quality of the mobile solution deployed
Innovate to maintain a competitive edge
Improve the corporate identity and increase market share for all stakeholders
Why SAP® Enterprise Support
Collaboration using SAP® Enterprise Support value maps with direct access to SAP software experts
Empowerment through the many offerings of the SAP Enterprise Support Academy program, such as expert- guided implementation workshops, meet-the-expert sessions, and tutorials in Quick IQ for system landscape directory registration
Ability to share with and learn from other SAP customers using the SAP Enterprise Support value map for mobile solutions
Mobile infrastructure implemented and checked according to recommendations from SAP
Future plans
Renew collaboration with the SAP Enterprise Support Advisory Council to cope with mobile innovation
Deploy the latest version of SAP Mobile Platform and migrate existing applications
Deploy new mobile applications with the latest enterprise mobility technology stack
Performance
Improved performance of the entire mobile landscape to meet expectations
Quality
Continuous quality check for functional upgrades and for going-live support, and expert-guided implementation for mobile system operation
Planning
On-site workshop to understand and define a strategy for the upgrade road map for SAP Mobile Platform 
Specificity
Ability to identify the best SAP Enterprise Support offerings for individual project success
Oversight
Tracking of SALM parcels from plans to customers with mobile solutions from SAP
“Thanks to SAP Enterprise Support Academy and SAP Enterprise Support value maps, we were able to stabilize our mobile platform, implement an architecture validated by SAP software experts, and obtain all the benefits from our SAP solution road map.“
Virginie Parent; Project Manager for Mobile Landscape, Manufacturing, and Supply Management; SALM SAS
37620 (15/10) This content is approved by the customer and may not be altered under any circumstances.