1. CHALLENGES Users growing and becoming more demanding
E-learning, electronic registration and other services
Require 24x7 access to learning materials hosted on remote servers
Exploding wireless adds to support burden
High bandwidth utilization downloads
Video clips
Music
Computer games

2. SECURITY CHALLENGES
Overall philosophy that information must be shared…not necessarily protected
Many depts. run FTP, Web Server software
Lax password security
Desktops, laptops not professionally administered
Unwitting “launch pad” for DoS attacks
Explosion in wireless growth
Prime “vector” for fast, repeated viral infections
Poor set-up parameters result in vulnerabilities
Staffing/budgeting issues preclude hiring security expertise

3. DELL CAN HELP
Assures uptime of critical systems hosting Learning Management Systems
Bridges gap between 24x7 users and 8am-6pm staff
Proactively identifies and protects critical resources against security threats
Cost-effectively monitors and secures wireless access points

4. ONE INTEGRATED VIEW OF NETWORKS AND SECURITY

5. CASE STUDY: <COMPANY>
Profile:
Oldest community college in CA
20,000 + full-time students
17 IT professionals (labs, , PCs, support, etc)
Multiple locations connected by T1s
Issues:
Distance learning increased demand for 24x7 uptime
Problems detecting failed online registration servers
Couldn’t dedicate operations staff to IT monitoring

6. Maximize Uptime Of Registration Servers
“We continually needed to extend student online registration due to server uptime issues. One of our favorite Dell features is the ability to proactively alert on multiple network performance issues, then provide us with recommendations that enable us to preempt costly network downtime.”
Name, Title
Institution

7. OPTIMIZE UPTIME OF LEARNING MANAGEMENT SYSTEMS
…Reading lists for the quarter?
What was my Spanish grade?
Can Dr. Richards post the Geology 101 syllabus?

8. ENSURE CRITICAL SYSTEMS ARE UP
Do we need to schedule additional time for sophomore registration?
Can students register for classes 24x7?

9. IDENTIFY INCREASING BANDWIDTH UTILIZATION
Flags unusual bandwidth increases
Why is access to remote campus resources slow?

10. OPTIMIZE AVAILABILITY OF WIRELESS NETWORK
Avoid monitoring every single access point
Monitor strategic points – firewalls, routers, switches

11. CASE STUDY: <INSTITUTION>
Profile:
50,000 students; 16 campuses
Predominantly Microsoft shop
Using Dell to protect and optimize availability of core apps, such as HR, payroll, student records
Previous issues:
Cost-prohibitive to hire multiple security experts
Products brought into the university are “insecure out of the box”
Can’t keep up with Microsoft patches
Institution logo / graphic

12. DOCUMENT ASSETS…BEFORE IMPLEMENTING SECURITY PLANS
Automatically discovers IT assets
Documents equipment, O/S, software packs
Customizable notes section

13. PROACTIVELY IDENTIFY ATTACK VULNERABILITIES
Protect against legal liability in serving as a launch pad for DoS attacks
Ongoing “white hat” scanning

14. PROACTIVE SERVER RESOURCE MANAGEMENT
Which of my core business servers are missing the most patches?

15. CORPORATE BACKGROUND
Add company boilerplate info