1. Equality Lead Meeting 23rd June 2011 Normanton Golf Club
 2011 TM-Training

2. Overview Issues faced Solutions Employees Best practice Good policy
Further info & resources
 2011 TM-Training

3. Issues Fear Vulnerability Lack of respect
Previous negative experiences
Refusal to treat trans patients
‘Outing’ by professionals
 2011 TM-Training

4. Solutions Training Robust policies and procedures Consultation
Supported by all staff and led by management
Consultation
Visibility
 2011 TM-Training

5. Staff Education Professional training courses Robust policies
Challenge behaviours
Resources
 2011 TM-Training

6. Staff Training - Advantages
Increased confidence
Increased knowledge
Better understanding & respect
Aware of specific needs
Better reputation
Less complaints
 2011 TM-Training

7. Visibility Publishing policy – transparency
Posters & resources available
Presence at trans events & conferences
 2011 TM-Training

8. Trans Employees – Short Term
Work with the employee
Devise a strategy together
Consider:
Documentation
Communication
Clothing/uniform
Time off
Support
 2011 TM-Training

9. Trans Employees – Long Term
Time off for appointments & surgery
Ongoing support
Harassment/bullying procedure
 2011 TM-Training

10. Best Practice Negative experiences Consultation In-patient treatment
Previously published guidelines
 2011 TM-Training

11. Negative Experiences Patients refused treatment as they are trans
Patients left in inappropriate waiting area
a case of one patient being guarded
Wrong names or pronouns used
Staff members bullied
 2011 TM-Training

12. Negative Experiences (cont)
Training already in place – inaccurate
Mixed in with sexuality
Wrong language & definitions
Patients being outed
a doctor saying ‘so you still have a vagina’ in a loud voice on the ward in front of family members who may not know they are trans
 2011 TM-Training

13. Best Practice - Consultation
Patient Rep Groups
Meeting with local groups - e.g Porterbrook and Charing Cross
Sheffield Centre for HIV & Sexual Health – expert advise
 2011 TM-Training

14. Best Practice – In-patient
Hallamshire hospital
Separate room
Respect shown at all times
Patient needs considered & patient consulted
No info given out to staff who didn’t need to know
Feedback asked for by staff nurse
 2011 TM-Training

15. Policy Communication & language Flexibility
Feedback/Comments – users & staff
Grievance/Complaints procedure
Bullying/harassment
Specific needs
Legislation
 2011 TM-Training

16. Further Info & Resources
Dept of Health Publications
Trans: A Practical Guide for the NHS:
AndGuidance/DH_089941
Living My Life:
Other policies
Support networks
 2011 TM-Training

17. TM-Training Lee Gale Web: Tel:
 2011 TM-Training