1. DEVELOPING AND IMPLEMENTING WORKFORCE PLANS
Workforce planning
DEVELOPING AND IMPLEMENTING WORKFORCE PLANS

2. Can you guess the links between these 3 images?

3. IN THIS TOPIC YOU WILL LEARN ABOUT:
Components of workforce plans
Assessing internal and external influences on workforce plans
The value of using
workforce plans

4. Aims Today Understand the stages involved in workforce planning
‘Workforce planning is a systematic process for identifying
and addressing the gaps between the workforce of today and
the human capital needs of tomorrow…’

5. Unit 3 - HRM - Workforce Planning
The process of assessing current and future staffing needs
Allows management to be proactive and plan for any changes in the future size or nature of the workforce
How? What steps can a business take in preparation?
Future workforce:
Size and skills
Current workforce:
Size and skills
Where are we now?
How are we going to get there?
Where do we want to be in the future?
Mrs Gordon/Mr Montana

6. Alan Sugar’s workforce planning.

7. Alan Sugar’s workforce planning.
Corporate objectives ?
Audit current staff; age, skills, flexibility, management ? What skills does the sidekick need?
Identify need to recruit – advertise, job description, person specification, selection procedure ? Will this post be advertised? What skills does the sidekick need?
Training needed for the role?

8. Alan Sugar’s workforce planning.
It's quintessentially British to have the slightly older woman. We don't do glamour in Britain, we do sensible, regal and sound. We have the candidates for eye-candy and it's important that they are looking across the boardroom at the craggiest faces.
Corporate objectives – next series sidekick needed….
Audit current staff – age, skills, flexibility, management – The communication of Mountford and Hewer is mostly non-verbal. They never ingratiate themselves with the contestants, which I think is admirable You have to be brilliant at eye-rolling, arched eyebrows, cocked heads, mischievous smiles, sometimes looking away in sheer horror.
Identify need to recruit – advertise, job description, person specification, selection procedure – in time for next year
Train – on the job, off the job & appraisal

9. Another real business example….
Of workforce planning

10. So what workforce plans did they need?
Terminal 5 Heathrow
It took 18 years to design, 20,000 workers to build and cost £4.3bn - but now Heathrow airport's terminal five is finally complete. The new building, designed by the Richard Rogers Partnership, is 'one of the most breathtaking man-made spaces in modern Britain,'
So what workforce plans did they need?

11. Terminal 5 Heathrow Corporate objectives ?
Audit current staff; age, skills, flexibility, management ?
Identify need to recruit – advertise, job description, person specification, selection procedure ?
Training needed for the role?

12. Workforce plan Corporate objectives – opening a new terminal!
Audit current staff – age, skills, flexibility, management – need loads more!
Identify need to recruit – advertise, job description, person specification, selection procedure – in time for opening.
Train – on the job, off the job & appraisals – this was BAA weak point!

14. Problems at Heathrow….
To what extent
is it
important to get
workforce planning
right?
Management not listening to experienced staff concerns
Not enough staff employed
Lack of experience with the layout of the building (staff lost/couldn’t give clear directions)
Lack of training – only had 1 full run through of ‘most’ areas working – didn’t have a run through of baggage handling!
Low staff morale…..
What are the
consequences of
getting it wrong?

15. Back to some theory….

16. What are our workforce needs??!
Unit 3 - HRM - Workforce Planning
What are our workforce needs??!
How do organisations decide?
Mrs Gordon/Mr Montana

17. Auditing and Looking forward..
Unit 3 - HRM - Workforce Planning
Auditing and Looking forward..
How old are the staff – who will be retiring?
What skills do the staff have?
Could link this to the Downside Workforce Planning…. Our dept v English needs…
Who is willing to take on a new challenge?
And what are
the future needs…?
Mrs Gordon/Mr Montana

18. Workforce Planning Productivity Levels Existing Workforce Machinery
State of the
Economy
Demand for
Product
Competition

19. What influences workforce planning?
Increase
Market
share
Flexible
Working
CHANGING WORK
PATTERNS
CORPORATE OBJECTIVES
Minimum
Wage
Diversify
Key Products
Replacing Labour
SALES FORCASTS &
PRODUCTION TARGETS
TECHNOLOGY
Trends

20. WORKFORCE PLANS
A detailed plan of the strategies that the HR department will undertake to ensure that future workforce needs are met
Remember future workforce needs may be more or less than the current provision
Strategies may include
Training
Redeployment
Internal promotion
External recruitment
Natural wastage
Relocation
Restructuring

21. Benefits of workforce plans
Strategy – allows to anticipate & prepare for change
Can identify IT and demographic changes
Flexible workforce & multi skilled
Better work-life balance
Reduce costs!

22. Describe these factors that influence a company’s workforce plans…
Unit 3 - HRM - Workforce Planning
Describe these factors that influence a company’s workforce plans…
Competitors
Finances
Internal
Factors
External
Factors
PRINT A COPY per student
Laws
Trade Unions
Objectives
Operations Management
Economy
Marketing
Mrs Gordon/Mr Montana

23. INTERNAL Factors that influence workforce plans
Corporate objectives: Sales? Growth? Dividend pressures?
Finances – cost of redundancies; cost of more recruitment & training.
Op man needs – can they use more IT? Change in production methods? Could product be outsourced?
Marketing = sales = qty = staff!

24. EXTERNAL Factors that influence workforce plans
Competitors – headhunting your staff? Expanding/Rationalising? Better customer service?
Laws – minimum wage, maximum working hours, equal opportunities.
ICT – new tech = new skills to learn & unemployment
Economy – recession or recovery
TU powers which can ‘protect’ jobs and reduce redundancies. (more on this next week)

25. Whiteboard activity On one side write INCREASE And on the other write
REDUCE

26. NHS Dentist Q’s
How will the following situations affect the DEMAND for NHS dentists…..

27. NHS Dentist Q’s
Increase
Demand
Increasing proportion of the elderly in the population?
Will this INCREASE or REDUCE the demand for NHS Dentists?

28. NHS Dentist Q’s Improved toothpaste technology Reduces Demand
Will this INCREASE or REDUCE the demand for NHS Dentists?

29. NHS Dentist Q’s Better dental treatment techniques Increases Demand
Will this INCREASE or REDUCE the demand for NHS Dentists?

30. How will the following situations affect the SUPPLY of NHS dentists…..
NHS Dentist Q’s
How will the following situations affect the SUPPLY of NHS dentists…..

31. NHS Dentist Q’s Increase in early retirement of dentists Reduces
Supply
Increase in early retirement of dentists
Will this INCREASE or REDUCE the supply of NHS Dentists?

32. NHS Dentist Q’s A fall in the number of graduates in dentistry Reduces
Supply
A fall in the number of graduates in dentistry
Will this INCREASE or REDUCE the supply of NHS Dentists?

33. NHS Dentist Q’s An increase in govt funding to NHS dentists Increases
Supply
An increase in govt funding to NHS dentists
Will this INCREASE or REDUCE the supply of NHS Dentists?

34. Unit 3 - HRM - Workforce Planning
In ,000 fewer patients visited the dentists – fears of dentist shortages…
An electoral news headline!
Regardless of political views… what would you ‘propose’ to do to restore the possible 3m people in the UK who do not have an NHS dentist?
“ANALSYE your proposals for an NHS dentistry workforce plan.”
Get them to develop the PROS & CONS of THREE options
Mrs Gordon/Mr Montana

35. So what was the link?

36. So what was the link?