1. Anti-Malware Campus Labs (ACL)
presents
his
Anti-Malware Campus Labs (ACL)
private campus designed for new employer

2. Motivation
Marc Blanchard to be engaged by your company, to create/enhance technical networks/support services for your operations in France. Based on the already existing campus of modular mini-laboratories, partnership with Marc Blanchard will enable you to cut operating costs, while benefiting from his extensive expertise in IT security accumulated over 20 years. The campus is located in a dedicated 200 m2 office near Paris, and includes office, furniture and computer equipment, as well as state-of-the-art telephony and Internet infrastructure.

3. The Campus
Independent, separate and modular mini-laboratories including:
Customers & Partners Welcome Desk
Tests Lab on Products
Technical & Malware Support Lab
Research Lab
Innovation & Integration Labs
Localization Lab
Training Room
Data Center (phone system/internet/firewalls, etc)

4. ACL, by Whom?
The ACL’ Scientific Director of the Campus, Marc Blanchard, is a security expert of international renown. Blog:
Former European Director:
Central Point Software Labs,
TrendMicro TrendLabs,
Kaspersky Labs,
Doctor Web
Marc Blanchard is convinced that the face of active infection giving rise to networks zombies, now geo-located, a centralization of information and shared nature of the attacks must be studied per country in order to calculate epidemiological results globally
Sharing his experience, Marc Blanchard is convinced that the various R & D departments must participate in the development and marketing of the company and to have an overview of the company and its customers
The ACL is to consolidate services around mini-organized and structured Labs on Campus France

5. ACL, for What?
The ACL is a campus of different geographical modular technology laboratories and scientists whose mission is to:
Define methodologies around service offerings with high added values offered by security companies wishing to provide international technology services expertise in the English or French linguistic areas
Explore localized strategies of technology services
Study localized sales and marketing strategies in collaboration with local HQ in relation to its market

6. Issues of AV’ Vendors
The antiviral and technical centers in local markets are big challenges for AV’ Vendors:
Establishment of local LAN & internet infrastructures
Establishment of telephone infrastructure in the country
Finding experts and engineers to support native country
Providing quality of services with experts on mail and telephone support with the understanding of the attitudes and needs of customers
Searching for persistant innovation and new concepts
Lacking of audits of active infections in the local market
Etc.

7. Issues of AV’ Vendors Innovations / proposals must be created:
Depending on the needs of customers in the country(ies)
On existing products
Creation of concepts can be developed into new products for the company's growth or new versions
Introduction of new concepts to the needs of local customers and partners
About new services with high added value for strengthening local customers
Analysis of new technological strategies
Etc.

8. ACL, its organization, How?
Concept of ACL:
Through its various activities the ACL request specific modular infrastructure and separator receiving perfect results even with a single person working
Organization:
Campus located in a local (Paris region) of 200m2 dedicated to that end with:
Customers & Partners Welcome Desk
Tests Lab on Products
Technical & Malware Support Lab
Research Lab
Innovation & Integration Labs
Localization Lab
Training Room
Data Center (phone/internet/firewalls, etc)

9. ACL, Your Benefits Benefits for AV’ vendors:
HQ procedures adapted and applied in accordance with procedures acceptable to the French market
Professional services and custom vendor’s image
Offers and services adapted to the growth of the editor in the local market
Training and scientific conferences around the issues and benefits of products from the publisher on the French market or French
Strong R.O.I.
Great brand recognition in the market
Improving the image of the editor in the local market (French market)

10. ACL, The Current Potential
Marc Blanchard offers:
Application procedures responding to customers and customized according to the level of the interlocutor
Reporting in real time by keywords
Testing and reporting on products from the publisher
Faq internal updates in real time in the database system developed to measure
Training for Partners (4 x 4 hours / month)
Products localization
Integrating operating procedures and supporting concepts and methods by applying PDCA
Searching for solutions in cases of problems or limitations with products Crisis management in terms of complexity:
Crisis product (PDCA)
Crisis virus (PDCA + researches + Colleges Scientific Research to aid disinfection)
Support Level 1 and 2 on products and viruses (250 calls / month)

11. Technical Infrastructure
The current infrastructure in the campus is:
Customers & Partners Welcome Desk (Operator +1pc+1printer)
Surveillance Lab (1pc + 1phone)
Products Tests Lab (2phones + 2pc)
Support Lab (Operator + 2phones + 3pc)
Research Lab (1phone +1pc)
Innovation & Integration Labs (1phone +1pc)
Localization Lab (1phone +1pc)
Training Room (1pc + 1video projector)
Data Center (phone/internet/firewalls, etc)
Alcatel call center systems 8 inbound concurrents lines, 2 operators
1 mail server
1 VMWARE server (25 differents VM’)
1 server for logistic, databases, faq, etc
2 internet connections
3 firewalls
3 switches

12. ACL’ Current Researches
Innovation & Integration Labs
Research on national antivirus area repairing
Reseach Labs
New protection concepts for Virtual Machines
SMM (System Management Mode) is to be published September 2009 for conferences
Surveillance Lab
Conficker family botnet
Botnet activities on http

13. How to work together?
My proposal can be divided into two separate parts at the discretion of the AV vendor for the same cost:
Hiring of Marc Blanchard under a contract of indefinite duration on the premises of your company without the benefits of the infrastructure of the ACL
Hiring of Marc Blanchard under a permanent contract in the infrastructure of the ACL

14. Contact Marc Blanchard home address: 23 rue Pierre Brossolette
F GARGENVILLE
AntiMalware Campus Labs Marc Blanchard Salle de Surveillance
9 bis rue du Bout aux Liards
GSM : +33 (0)
Mail :