1. UCL’s Information Strategy & implementation plans
What are the objectives?
What do we want achieve over the next few years?
What will be the benefits?
How will we get there?
What are the critical issues?

2. WHAT ARE THE OBJECTIVES?

3. Just a few of them … Better access to timely and accurate information
Complex information
derived from multiple sources
tailored to users’ needs
Elimination of duplication
and maintenance of multiple copies
Information literacy and management skills
……see list at:

4. WHAT DO WE WANT ACHIEVE OVER THE NEXT FEW YEARS?

5. Example: the student experience
Initial enquiry about courses
Halls of Residence
Graduation ceremony
Access to:
Timetable
Lecture rooms
Reading lists
Course materials
Study packs
Assignments
Record of progression
Application
Transcript
Alumnus
School Transcripts
Interview
“Smartcard”
Cashless transactions
Access to buildings
Authority to use Library
and IT facilities
Offer
Course options
Assessment

6. WHAT WILL BE THE BENEFITS?

7. Some of the benefits…. Quality of the student experience
Reduced administrative burden on staff
UCL’s competitiveness in attracting students

8. HOW WILL WE GET THERE?

9. Integrated Information Environment
Enterprise portal
Finance
INTEGRATION
Students
Alumni HR
Space
Library
Residences
Other systems
VLE
(e-learning)

10. Plans and status Parallel developments
Modern systems for core functions
“unitary”, “best of breed”
Finance, HR, Student Information, Estates, Alumni, Library….
Continued improvements in quality of information
Towards web-based self-service
Enhancement of infrastructure
networks, desktop delivery, servers…

11. Development of tools for integration
UPI, content management, single sign-on, report generation tool, workflow …
Progressive introduction of advanced facilities
as integration proceeds
e.g. directories, RALIC…
Enterprise portal
“complex information tailored to users’ needs”

12. WHAT ARE THE CRITICAL ISSUES?

13. WHAT ARE THE CRITICAL ISSUES?
Acceptance of need for change
common purpose
readiness to revise business processes
“joined-up” approach
Winning confidence and buy-in
provision of high quality information
Raising information management skills

14. Scope of strategy Central elements Resources
central and departmental…but limited control over departmental aspects
Central elements
5-year estimates, full project costings
Resources
pressure of peak demand and expectations
not one-off: continuing need for integration, replacement, expansion, new facilities
currently ~£11M centrally; how much in departments?

15. Professor Roland Rosner
THE MESSAGE
Staff and students expect the benefits
Competition is intense
UCL must be among the leaders
Professor Roland Rosner