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What are the (marketing) differences?

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Presentation on theme: "What are the (marketing) differences?"— Presentation transcript:

1 What are the (marketing) differences?
Westminster International University in Tashkent

2 Westminster International University in Tashkent
TW 2 Semester 2 Master Idea Subject: Advanced Topics in Marketing Module Leader: Sanemkhan Nurillaeva Academic Year: Westminster International University in Tashkent

3 Westminster International University in Tashkent
Lecture outline Part 1 Communication process Master Idea Development Master Idea examples Part 2 Sales promotion Westminster International University in Tashkent

4 Communication Process
Source: Adapted from workshop carried out by Brand Learning Communication Process Brand Positioning and Strategy Master Idea Touchpoint Planning Communication Development Set KPIs and follow-up Implementation Idea Which builds the Brand through a Strong & Consistent Master Idea

5 Westminster International University in Tashkent
Source: Adapted from workshop carried out by Brand Learning What is a Master Idea? What is it? A Master Idea is the central Master Idea which brings the brand positioning to life for consumers? How do you use it? A Master Idea is used across channels and over time to unify, integrate and achieve synergy between activities Why is it important? A consistent Master Idea used over time delivers: Great cut through Deeper engagement Which makes Communications spend more effective Westminster International University in Tashkent

6 Westminster International University in Tashkent
Source: Adapted from workshop carried out by Brand Learning Brand Idea What the brand stands for in the hearts and minds of consumers Master Idea The central ‘Big idea’ which brings the brand positioning to life for consumers Campaign Idea An evolving expression of the Master Idea Idea Execution construct The mechanism by which the campaign idea is expressed Execution content The individual elements used within the construct Execution Westminster International University in Tashkent

7 What is NOT a Master Idea
Source: Adapted from workshop carried out by Brand Learning What is NOT a Master Idea A slogan The brand positioning Something that changes every fiscal year Something that changes with the introduction of new brand team or agency partners Limited advertising A promotional Idea Westminster International University in Tashkent

8 What is the Master Idea for Dove?
Source: Adapted from workshop carried out by Brand Learning What is the Master Idea for Dove? Westminster International University in Tashkent

9 Westminster International University in Tashkent
Source: Adapted from workshop carried out by Brand Learning Brand Idea Helping to make more women feel more beautiful everyday Master Idea A continual forum for challenging narrow definition of beauty Campaign Idea 2004: Challenging our own personal perceptions of beauty 2006: Challenge perception of beauty facing children growing up Idea 2001 2006 Execution construct -Show ‘normal shaped’ women in a fashion shoot environment -Hear why they love their bodies -Demonstrate Dove’s commitment to women Execution content Real women not models being photographed by a professional fashion photographer in a irrelevant and fun way Execution Westminster International University in Tashkent

10 What is the Master Idea for Johnny Walker?
Source: Adapted from workshop carried out by Brand Learning What is the Master Idea for Johnny Walker? Brand Idea Inspiring personal progress Master Idea The determination required to follow a journey to progress (Keep walking) Campaign Idea 2001: Literal ‘Walks’ taken by inspiring individuals during their journey to success 2008: Grand metaphorical journeys of progress Idea 2001 2008 Westminster International University in Tashkent

11 What is the Master Idea for Coke?
Source: Adapted from workshop carried out by Brand Learning What is the Master Idea for Coke? Westminster International University in Tashkent

12 Westminster International University in Tashkent
Source: Adapted from workshop carried out by Brand Learning Brand Idea Making the everyday world a little better Master Idea See the positive (Coke) side of life Campaign Idea Idea Execution construct Imaginative, playful images of optimism being released from the iconic Coca-Cola bottle Execution Westminster International University in Tashkent

13 What is the Master Idea for Benetton?
Source: Adapted from workshop carried out by Brand Learning What is the Master Idea for Benetton? Westminster International University in Tashkent

14 Idea Execution Brand Idea Respect for diversity Master Idea
Source: Adapted from workshop carried out by Brand Learning Brand Idea Respect for diversity Master Idea All the colors of the world Campaign Idea Idea Execution construct Colorful images of youth of both sexes and every skin tone who exude integration, energy and joie de vivre Execution

15 Westminster International University in Tashkent
Source: Adapted from workshop carried out by Brand Learning Master Idea checklist Yes/No? What’s the evidence? What are your going to do to improve it? Does it build the Brand Idea Does it immediately create interest? Can this Master Idea be easily executed across all touch points? Can we keep the Master Idea for several years to come? Does the Master Idea suggest many creative possibilities? Does the Master Idea clearly demonstrate how it will overcome the brand bottleneck? Westminster International University in Tashkent

16 Additional information
Sales promotion Additional information Westminster International University in Tashkent

17 Funnel Bottleneck Actions
Awareness Consideration Trial Occasional use Loyalty Sales Promotion Recommendation to increase Trial Organizing Sampling Organizing blind testing Point of purchase promotions Discounts Packaging updates Giving recipes for using Recommendation to increase Occasional Use Introducing After Sale Services Contacting previous clients: Invitation to review purchased product Direct marketing through social media and s Targeted mobile phone marketing Recommendation to increase Occasional Use Organizing fan clubs Invitations to Company Anniversary Events (mainly in B2B) Loyalty Cards Tailored Offers Recommendation to increase Awareness Teasing Campaigns Initial Advertisement Campaigns Opening Ceremonies Public Relations Social Media Ads Recommendation to increase Consideration Expert and customer reviews Inviting Opinion Leaders Triggering interest through social media Infographics and checklists Product demo videos Organize consistent communication

18 Westminster International University in Tashkent
Sales Promotion “Sales promotion is any initiative undertaken by an organisation to promote an increase in sales, usage or trial of a product or service (i.e. initiatives that are not covered by the other elements of the marketing communications or promotions mix).” Philip Kotler (200 Westminster International University in Tashkent

19 Sales Promotion Vehicles
1. Consumer-Oriented 2. Trade-Oriented

20 1. Consumer-Oriented Sales Promotion
1. Samples 2. Coupons 3. Premiums 4. Contests/sweepstakes Westminster International University in Tashkent 20

21 5. Refunds/rebates 6.Bonus packs 7. Price-off deals 8. Frequency programs 9. Event marketing

22 Consumer-Oriented Sales Promotion Objectives
Attract new customers Obtain Trial and Repurchase Increase Consumption of an Established Brand Defend (Maintain) Current Customers Target a Specific Segment Maintain sales in off season Westminster International University in Tashkent 22

23 2. Trade-Oriented Sales Promotion
Contests, dealer incentives Best Car Dealer of the Month Trade allowances Point-of-purchase displays

24 Cooperative advertising
Training programs Trade shows Cooperative advertising Source: McGraw-Hill Companies (2007)

25 Trade-Oriented Sales Promotion Objectives
Obtain Distribution of New Products Maintain Trade Support for Existing Products Encourage Retailers to Display and Promote Existing Brands Build Retail Inventories Westminster International University in Tashkent 25

26 Westminster International University in Tashkent
Reading Hopkins C. C, (2003). Scientific Advertising [Online book]. Available from: Perreault W., (2013) BASIC MARKETING: A Marketing Strategy Planning Approach. Chapter 16. [Online]. Available from: Westminster International University in Tashkent


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