1. Standardisation: the challenges within a newly merged centre
Ann Heron
Head of Quality Enhancement
Ayrshire College

2. Key Challenge: Embed a Culture of Quality Enhancement
Quality Assurance
Quality Enhancement
Accountability/Compliance (Scottish Govt, SFC, Awarding Bodies, Legislation)
Measurable
Objective
Freedom/ownership
Innovation & Creativity
Subjective
Qualitative
Shared Responsibility
Professional Dialogue

3. Challenges …………
Culture
Structure
Roles and Responsibilities
Geography

4. More Challenges …………..
Harmonise Quality Systems and Processes, Policies and Procedures
Consistency V Creativity/Local Need
Overcome Fear/Mistrust
Let it go…………

5. Big Challenges……
Compliance – many Awarding Bodies don’t understand!
Best Student Experience – on all campuses
Keep Calm and Carry On …….!

6. Opportunities …………
Review and Question practice – What Works Well/Even Better if?
Learn from Others
Do things differently

7. More Opportunities….
Economies of Scale
Partnerships – internal and external
Build Teams

8. What have we done?
Developed a standard Unit Masterpack
Developed a new Team Evaluation Process
Developed a new Internal Approval System

9. Developed a new Team Approach to Internal Verification
Developed a new Quality Process to support the IV process
Started to develop a new Internal Audit Process
Quality checked all course provision for 2014/15

10. Developing a new Student Engagement Strategy
Supporting new Curriculum Planning processes through Professional Dialogues
Advising and Guiding new Curriculum Managers

11. Just try to keep smiling……