1. Facilitator notes
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2. Retail is changing.
[DATE]

3. To discuss today Council re-introductions Review of program objectives
Implementing your ideas
Sustainability updates

4. Council introductions
What two ideas did you generate in the last workshop?

5. Review of the Year-Long Council Program
Using futures as an innovation tool

6. This program was developed by RILA, our trade association
Facilitator notes: This workshop program was developed by the Retail Industry Leaders Association, or RILA, your trade association. RILA is the trade association for the nation’s largest and most innovative retail companies. It hosts a number of educational forums, leadership working groups, and advocates for retail interests with both the Federal and state governments. Its Board of Directors includes the CEOs or Presidents of Dollar General, VF Corporation, Lowe’s, AutoZone, Best Buy, Petco, Target, 7-Eleven, Walgreens, Energizer Holdings, PetSmart, Cabela’s, Newell Rubbermaid, Whole Foods, Tractor Supply, Unilever North America, and JCPenney.

7. Workshops on one another will build over the year
Workshop objective
1. Sustainability Megatrends Changing Retail
Define the most major changes occurring in retail and your function
2. Innovation is Required
Identify innovations relevant to your function
3. Making it Work
Develop a plan to begin implementing
4. Taking Innovation to Your Departments
Provide tools and action plans to promote this process in your departments
TODAY
Facilitator notes: This year-long workshop program is a facilitated innovation process that leverages tools developed by RILA, our industry association. The objective is to open a space for innovation (Workshop 1), then provide a structured process to identify innovations (Workshop 2) and plan roll-outs for those innovations (Workshop 3). It will leverage your specific business expertise and will conclude with tools that can be brought to your teams.
There are two options for the focus of Workshops 2 and 3. Select the option most relevant to your objectives and the Council’s interests:
Option 1: Identify innovations relevant to your business function. Each Council member will generate two business ideas that are specifically targeted at their business function, or their area of expertise.
Option 2: Identify enterprise-wide innovations. The Council will brainstorm two business ideas that leverage their collective expertise and influence. Examples include new services (e.g. product take-back, repair), new products (e.g. a line of health & wellness products), new brand marketing platforms, or more.
Outcome: Capacity for our organizations to prepare and adapt to changes in the industry

8. Last workshop we discussed: 22 trends driving change in retail
Retail everywhere
Augmented reality
Distributed manufacturing
Advancements in biotechnology
Self- and community reliance
Rise of the sharing economy
Empowered consumers
Circular economy
Shifting demographics
Urbanization in the U.S.
Global economic shifts
New approaches to health and wellbeing
Decline in ecosystem services
Water insecurity
Resource scarcity
Time poverty
Facilitator notes: Remind the Council that they discussed and prioritized the 22 trends in the last workshop.
The ubiquity of data
Radical transparency
POLITICS & ECONOMICS
Geopolitical instability
Energy transformation
Education revolution
Coping with climate change

9. To be successful in the future, retailers need to INNOVATE.
Building new business models
Transferring learnings faster
Defining new metrics of success
Re-envisioning happy/healthy lifestyles
Facilitator notes: Remind the Council that this program is a technique to begin identifying game-changing innovations for our business.

10. Exercise Implementing your ideas
Facilitator notes: Exercise details on the next slides.

11. Individual exercise (15 min)
Review your ideas and complete the Workshop form
Facilitator notes: (15 minutes) The main exercise for the group is documented on this and the next slide.
Present each member’s respective post-it notes to them.
(15 min) For their two ideas, have each member individually complete the template form provided.

12. Question: Do we want to present these ideas to our senior team
Group discussion
(15 min) Each member reports their next steps to the group
Identify opportunities for members to support one another
Identify opportunities to keep track of progress and held accountable
Facilitator notes: (25 minutes) The main exercise for the group is documented on this and the previous slide.
3. (15 min) Each member reports their next steps to the group. Identify opportunities for members to support one another.
4. (10 min) Collectively identify opportunities to keep track of progress and held accountable. For example, it could be to delegate responsibilities to Council members’ direct reports; develop Working Groups to pursue specific ideas; organize periodic meetings; etc. Also, use this time to decide on possibility of meeting with company’s senior team to present the ideas generated through this workshop process. This is a good way to get face-time with the company’s senior-most leaders and to help them understand how sustainability aligns with the business’s priorities. Facilitator should capture a summary of the conversation.
Question: Do we want to present these ideas to our senior team

13. Sustainability updates
[Include any updates from the sustainability team]
Facilitator notes: Facilitator can use this time to provide a brief update or next steps on the company’s sustainability program.

14. Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.
– Margaret Mead “ ”

15. Closing Thoughts or Questions?