1. Preserving Early Childhood Conference
Tom Mosgaller Director of Change Management UW – Madison Section I.

2. “First we build the house, then the house builds us.”
Winston Churchill
TOM – we loved your quote and thought it was interesting that we had created a visual that relates – see the next slide. You don’t really need to use it unless you make it fit.

3. Early Learning Community Approaches
Curriculum Assessment Evaluation
Learning Environment Family Partnerships
Meals Transportation Health/Safety
Contracts and Interagency Agreements
Supervision Fiscal
Human Resources Staff Development
Structures for Shared Leadership, Communication, & Decision Making
Goals and Action Plans
Guiding Principles
Mission and Vision
Values and Beliefs

4. “I know there is a better way
if I could only stop for a moment and think of it.”
Winnie the Pooh

5. TABLE Talk: From Listening to learning
What are the key ingredients essential to prepare children for the future?
What bridges need to be built to get there?
What are the most important building blocks needed to support these bridges?

6. WECCP Regional NETWORKS
Northern
Western
Northeast
Tom – here is where we phase in to the coachs and their regional reports. We will also want you to talk about these Action Teams as important structures in our system and encourage people to go to the Regional teams after lunch.
Southeast &
Milwaukee
Southern

7. Regional Discussion Questions
What is going on in your world that would affect others?
What gives you energy related to building bridges in your region?
What is a future vision you have for your region?

8. Thursday

9. Preserving Early Childhood Conference
Tom Mosgaller Director of Change Management UW – Madison Section II.

10. CARING FOR THE COMMONS
IT TAKES A COMMUNITY

11. It Takes a Community The myth of the rugged individual -Luck -Leverage
-Love
Outliers by
Malcolm Gladwell

12. OUR TWO BIG TOOLS INSTITUTIONS
INSTITUTIONS AND SYSTEMS
COMMUNITY
CONSUMERS AND CLIENTS
CITIZENS IN ASSOCIATIONS

13. It Takes a Community The Geometry Lesson Institutions and Community
Make a lot Value diversity
of the same
thing

14. It Takes a Community Institutions Community Competency Relationships
“Professional” Neighbor
Policies Stories
Procedures

15. It Takes a Community
Relationships are the glue that holds community together
Stories are the WD40 of relationships

16. It Takes a Community Institution Community Respond to Build on
needs assets/gifts
Consumers Citizens
Clients Associations
Customers

17. The Power of Relationships Systems Integration Model
Communicate …Giving & exchanging information to
Cooperate …Assisting each other
Coordinate …Joint planning/synchronization
Collaborate …Mutual goals and gains
Convergence ...Restructuring
Consolidation …United/Harmonized

18. It Takes a Community
Will the actions we take strengthen or weaken the natural connections essential
for our children to thrive in this century?

19. Preserving Early Childhood Conference
Tom Mosgaller Director of Change Management UW – Madison Section III.

20. Quality is what it makes it possible for your customers to have a long term love affair with your customers
QUALITY

21. THE GEOMETRY LESSON Institutions Community
Effective processes are to institutions what
Strong relationships are to communities.
Both are powerful tools for different tasks

22. Working in the Gap
Our success depends on our ability to improve our processes and build the relationships essential to community.

23. Quality Four types of quality Quality by inspection Quality assurance
Quality improvement
Quality by design

24. Five Key Principles 1. Understand and involve the customer
2. Fix key problems
What keeps you up at night?
3.Pick a powerful change leader
4.Get ideas from outside the field
5.Use rapid- cycle testing
The NIATx Model
University of Wisconsin

25. Five Questions 1.What is it like to be our customer?
2.What are we trying to accomplish?
What is our aim?
3.How will we know if a change is an improvement?
4.What changes can we test rapidly?
5.How can we sustain the improvement?

26. The P.D.S.A Cycle
PLAN
ACT DO
STUDY

27. NIATx Process Improvement 101
5/20/2018
PDSA Cycle ?
Improvement
Goal
Hunches
Theories
Ideas

28. NIATx Process Improvement 101
5/20/2018
PDSA Cycle #2 #3 #1
Data = 10 days
Data = 12 days
Data = 7 days
Improvement Goal
Reduce wait time
from 14 days to 7 days ?
Hunches
Theories
Ideas

29. PDSA Cycle Rapid Cycle Testing = Quick experiments
Discover what change was actually an improvement.

30. Measuring Change How will you know your change is an improvement?
Now is not a time
Sum is not a number
There is not a place

31. Measuring Change
One Change
One Location
One Aim
One Population

32. Getting Organized Key Roles Executive sponsor Change Leader
Change Team

33. Small Changes – Dramatic Results
Hospitality
Start with the relationship
Same day service
Reminder calls
Warm hand offs
Follow up

34. Preserving Early Childhood
What could you do today, this week that would be a small improvement that produced dramatic results?
Start with the walk through
Pick an area for improvement
Put a team together
Use the PDSA Cycle
Sustain the gains

35. The Athenian Oath
“Thus in all ways I will leave my community greater and more beautiful than it was transmitted to us.”
Athenian Oath
Pericles
Mayor of Athens

36. Sustainability Video Clip