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Secrets of World-Class AP Departments
JIM FLINK SR. SALES DIRECTOR
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Quick Poll #1 How many in the room currently have an AP Automation or Document Management solution? AP Automation Document Management Document Imaging/Scanning only None docSTAR can assist you in any of these levels of document management and create a customized phased implementation plan for your AP Automation needs.
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$14.21 2,308 2015 Invoicing Benchmarks 12.4 days 13.1%
Average Cost per Invoice Averages Invoices per FTE $14.21 2,308 Average Invoice Cycle Time Average Exception Rate We all know that many AP depts still struggle with manual AP Invoice processing and how inefficient that largely paper-based process can be but what are the actual numbers that are key indicators that people should be aware of today? 12.4 days 13.1%
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That Persistent Paper Problem
Invoice Formats © Ardent Partners
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Top Challenges for AP in 2015
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The Opportunity for AP Automation
Reduce procure-to-pay process time Effectively capture early payment discounts Improve supplier and customer relations Gain greater business insights
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AP Automation Adoption Rates
© 2016 Pay Stream Advisors, Inc
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Invoice Routing and Approval Methods
© 2016 Pay Stream Advisors, Inc
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Invoice Routing and Approval Methods
Using existing tools like to improve manual processes is only a temporary remedy—it is not a sustainable solution, and it does not solve all process pains. © 2016 Pay Stream Advisors, Inc
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Top Improvements Gained thru AP Automation
© 2016 Pay Stream Advisors, Inc
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The Technology Exists So based on the data it’s safe to say that if you’re not using an AP Automation solution today, you should be considering it seriously. You’ll be putting your organization at a huge disadvantage against competition if you don’t. So really what ARE the Secrets of the Best-in-Class? © Ardent Partners
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Quick Poll #2 How automated do you believe AP Automation can be?
No human interaction Some human interaction Heavy human interaction It can be any of these depending on what phase of implementing an AP Automation you are in. Automation ranges from partial to full automation.
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AP Metrics (Best-in-Class v. All Others)
Cost per Invoice $2.42 $17.61 Invoices Processed per FTE / month 4,814 1,408 Invoice Processing Cycle Time 3.7 Days 17.1 Days Invoice Exception Rate 8.0% 16.4% © Ardent Partners
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The Best-in-Class Advantage: An AP Example
Per 1,000 Invoices Best-in-Class Monthly Cost $2,420 Best-in-Class $2.42 per invoice All Others Monthly Cost: $17,610 All Others $17.61 per Invoice Best-in-Class AP groups have invoice processing costs that are 86% less than their competitors
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Best-in-Class Processing Advantage
what technologies support high performance teams in driving greater efficiency? © Ardent Partners
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Basics of AP Automation
CAPTURE invoices from multiple sources: Scanner, Multi-Function Copier, Import, , Fax INDEX invoices using: Invoice number, Vendor name, PO number, Line item detail* INTEGRATION to Dynamics GP for powerful automation WORKFLOW for Matching, Routing, Review, & Approvals CENTRAL REPOSITORY for Secure Archiving and Retention Capture – Bringing all your invoices into one uniform process can be challenging. Variety of sources both paper and electronic. Mail, Fax, (different formats: PDF, Excel, Word) Indexing – Assigning keywords to your invoice documents for later ease of retrieval. How much information do you assign? How will you want to find it later? Integration – Integrate with Dynamics GP and other systems to create powerful streamlined and automated solutions eliminating redundant and unnecessary manual data entry Workflow- Matching, Routing, Review, & Approvals – 2/3-way matching and routing your invoices for exception handling, further review and approvals as needed in a consistent fashion. This helps condition your team members as to what’s expected when they receive a communication. Central Repository – Deciding on where and how long to keep your invoice documents depends on a variety of factors. Do you want your documents on your premises or in the Cloud? Are you enforcing document retention policies?
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Integration w/Microsoft Dynamics GP
Perform 2 & 3 way matching using data in Dynamics GP Eliminate redundant data entry by populate transaction data into Dynamics GP through eConnect Retrieve documents directly from your Dynamics GP system with embedded buttons Perform 2 & 3 way matching using data in GP Eliminate redundant data entry by populate transaction data into GP through eConnect Retrieve documents directly from your GP system with embedded buttons
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Streamline AP Invoice Approvals
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Secrets of the Best-in-Class
Top 20% - Best in Class AP Organizations Secret 1 - Standardized processes and strong P2P linkage Secret 2 - Visibility to track the “metrics that matter” Secret 3 - Superior levels of automation Document imaging/scanning Automated routing and workflow Secret 4 - Strong process capabilities Two and three-way matching Straight-through invoice processing
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Why Make the Change? Automating AP simplifies invoice approval
AP teams no longer perform data entry Teams become more strategic, instead of tactical Significant cost-savings from operations Able to capture more early payment discounts 36.7% annualized rate of return on 2/10, net 30 discounts
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Transforming an AP Operation
Engage all relevant project stakeholders Understand business & technical requirements Determine long-term goals & objectives Align required resources Understand the project’s budget constraints Find an appropriate vendor
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Strategies for Success
Make the business case for AP automation Collaborate with all affected stakeholders Follow the lead of the Best-in-Class on processing Examine scan-and-capture & document management as a first step toward full automation AP metrics matter – identify and track the key financial, operational, and supplier indicators
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What Is the Cloud?
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What is the cloud? SAAS Software as a Service Major Hosting Providers
Subscription Fee Based (Operation Expense vs Capital) Usually includes Support Storage Costs Limits Hardware Investment (Workstations Needed) Requires Internet Connectivity Major Hosting Providers Amazon Web Services, Microsoft Azure, and private built
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Cloud Pros & Cons Pros Limited Hardware Investment
Lower Up Front Costs Limited IT Support Requirements Limits Licensing Needs (SQL, OS) Usually Provides Automated Backups Accessible from multiple locations Usually designed to be highly redundant
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Cloud Pros & Cons Cons Reliant on Internet Connectivity On-Going Costs
Security Concerns (HIPAA, ITAR) Software Change Process not in your control
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Contact DocStar Jim Flink 609-402-5121 jflink@docstar.com
DocStar Corporate (1-888-DocStar) LinkedIn, Twitter, & Google+
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