1. ENJOY Good Day! ACCESS SERIES This is your 30-Second Training:
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2. Whose job is it to serve people with disabilities in America’s Job Centers?
Well, I know it’s not my job!
It’s the job of that person who has “disability” in their title.
It’s everyone’s job.

3. Wrong… Please try again… While there are staff in the Job Center who
serve targeted populations, people with
disabilities are represented in ALL
populations (e.g. Veterans, Youth, Older
Workers, Dislocated Workers, TANF, People
with Criminal Background Histories, etc…).
It is the job of every staff member at the
Job Center to serve people with disabilities.
This isn’t the correct answer to the question.
Please try again…

4. Wrong… Please try again! You must be thinking of the Disability
Resource Coordinator (DRC)!
While it is not the DRC’s job to meet with
every customer with a disability that comes
into the Job Center, one of the roles of the
DRC is to provide resources to staff in order
to help identify additional programs and
services the customer may benefit from, if
needed.
Remember, it is the job of every staff
member at the Job Center to serve people
with disabilities.
There is a better answer though…
Please try again!

5. CORRECT! To learn more check out this web-course on
While there are staff in the Job Center who serve targeted populations, people
with disabilities are represented in ALL populations (e.g. Veterans, Youth,
Older Workers, Dislocated Workers, TANF, People with Criminal Background
Histories, etc…).
It is the job of every staff member at the Job Center to serve people with
disabilities.
To learn more check out this web-course on
Welcoming Customers with Disabilities
This 30-Second Training has been developed using Federal funds from the Department of Labor, Employment and Training Administration under Contract No.: DOLJ131A The contents of this publication do not necessarily reflect the views or policies of the Department of Labor, nor does mention of trade names, commercial products, or organizations
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