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Quality Management Process

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Presentation on theme: "Quality Management Process"— Presentation transcript:

1 Quality Management Process
Customer Requirements Management Responsibility Process Resource Management Responsibility Matrix Measurement Analysis and Improvement Process Product Realization Process Document Control Control of Records Product Customer Satisfaction

2 Management Responsibility Process
Customer & Regulatory Requirements Leadership Standards Quality Policy Top Management Commitment Quality Objectives Resources Management Review Resource Management

3 Employee Motivation/Empowerment Process
Resource Management Employee Motivation/Empowerment Process Resource Needs Assessment XXX University Internal Communication Employee Facilities

4 Product Realization Process
Engineering Specification Process Customer Requirements Request for Quote APQP - WI-0084 Change Control Process PPAP Purchase Order Order Scheduling Manufacturing Process Finished Goods Purchasing Nonconforming Product Shipping Customer Satisfaction Receiving Inspection Process Control of Monitoring/ Measuring Equipment Preventive Maintenance

5 Measurement, Analysis & Improvement Process
Auditing Internal Communication Process Customer Satisfaction Management Review Employee Communication Nonconforming Product Preventive and Corrective Action Process Monitoring Continuous Improvement


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