1. COMMUNICATION SKILLS AND STUDIES COURSE OUTLINE

2. COURSE DESCRIPTION
This course offers students the opportunity to increase proficiency in both written and oral communication that can be adapted to a variety of situations at certificate level.
This is to be achieved by developing the skills of listening which then leads to making notes, enhancing those notes through research of written materials culminating in adapting those skills for specific contexts.
Simultaneously, speaking skills are developed that would allow the student to make basic seminar presentations which are well researched, structured and executed. All these skills are then practised in specialised context.

3. Learning Targets/Outcomes
On successful completion of this course, students will be able to understand the following:
1 • Use the library efficiently and effectively.
2 • Develop the ability to listen attentively, to being a
good listener.
3 • Acquire skills in reading for comprehensive analysis.
4 • Understanding and developing the knowledge on
theories and facets of the communication process
and barriers.
5 • Develop the skills of communicating effectively and
fluently in a group as well as an individual.

4. Learning Targets/Outcomes
6 • Ability to write proficiently work-related documents like memos, letters and reports. 7 • Understand the principles of meetings and how meetings are conducted. 8 • Have knowledge of preparation of CV and requirements for interviews. 9 • Ability to understand and interact confidently when dealing with people or cliental. 10• Use language competently and use Harvard Referencing Style proficiently.

5. Resources
1. Pinner, D, Pinner, D. (2003) Communication Skills, Longman, Auckland. Available on reserve – Samabula library and UniStudio library
2. Chase, O'Rourke, Smith, Sutton, Timperley, Walker, Wallace (2000) Effective Business Communication, Longman Paul, Auckland.
3. Dwyer, J. (2000) The Business Communication Handbook, Prentice Hall, Australia.
4. Eastwood, John (2000) Oxford Practice Grammar, Oxford University Press, Oxford. Available in the library on reserve.
5. Pinner, D.D. (2003) Communication Skills, Longman, Auckland
6. Barnett, S. O'Rourke S. (2006) Communication: Organisation and Innovation, Pearson Education, New Zealand

9. COURSEWORK & ASSESSMENTS
Total Coursework Mode of Delivery
Assessment % 1. Lecture
Final Examination % 2. Tutorial
3. Moodle/Guided notes
Due dates for Assessments
Short test – Reference/Grammar 15% Week 5
Report Writing % Week 9
Oral presentation % Week 10
Note
All assignments must be typed using Font Style-Times New Roman and Font size-12, thereby assessing electronic communication skills.

10. Attendance Policy - Dean College of Humanities and Education
(a) “As a prerequisite to the final examination, the student must attain a minimum attendance of 75% in this unit. Failure to do so means that the student cannot sit the final examination and has to repeat the whole unit.”
Attendance Policy - Dean College of Humanities and Education

11. COURSE LECTURERS & TUTORS
Labasa Campus: Mr. H L Bhindi
Nasinu/Unistudio Campus : Ms. Sashi Bharos
Ba Campus: Mr. Ravnil Narayan
Namaka Campus: Ms. Noleen Namrata
Hotel and Tourism: Mr. Kenel Singh
Derrick Campus: Mr.
Fiji Maritime Academy: Ms. Suzie Aziz

12. Communication Department

13. Timetable

14. Lecture notes
Lecture notes are available on Moodle on the FNU website
Lectures are very important to attend
Get access to Moodle from IT department
Flash drive (virus free) – download from Moodle in the students’ computer lab.

15. Important

16. Assignment Cover page