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Anthony Smith Transport Focus Chief Executive
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Transport Focus Independent transport user watchdog
Rail passengers in Great Britain Bus, coach & tram passengers in England, outside London All users of the Strategic Road Network in England All means motorcyclists, cyclists, pedestrians, freight and coach companies – plus drivers of all types of vehicle We are a consumer organisation, driven by what the transport user needs and wants We are evidence-based – what we advocate is based on research among users Our aim is to be useful to those who use, provide and fund transport services
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We are on stand A29 in the main exhibition where we can talk to you more about our work on behalf of road users
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Launched this morning in the Carillion Theatre at Highways UK
Our priorities research last year highlighted what road users saw as important to them. We’ve taken a number of those issues and delved deeper in this research We are making a number of recommendations
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The needs of road users must become part of Highways England’s culture throughout its investment in, and operation and maintenance of the strategic road network
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What road users have told us
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What road users have told us
Strategic Tackle congestion Improve safety Reduce journey times
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What road users have told us
‘today’ Better, more helpful information Improved quality of road surfaces Shorter roadworks sections Do more for road users stuck in long delays
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Published roads research
Download a copy at or see us on stand A29
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Transport Focus evidence feeds into RIS2
Route Strategies – user research Performance Specification – establishing user preferences Strategic Roads User Survey (SRUS) Road surface quality – insight into user’s top priority for improvement Smart motorways user experience (including all-lane running) Ensure user needs and priorities are factored in from the outset RIS2 should not be just about new major schemes – capital renewals and maintenance of what’s there now is vital, too
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More work on behalf of all road users
Now delivering the National Road Users’ Satisfaction Survey (NRUSS) Publishing our work on the proposed lorry holding area in Kent – finding out the needs of the freight industry Publishing research looking at the needs of cyclists, pedestrians and equestrians on the strategic road network Photo courtesy Highways England
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Anthony Smith Transport Focus Chief Executive
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