1. Introduction to SchoolDude
CNS Conference
Date: August 9, 2017
Isaias Gamez, Coordinator District Operations
Connie Ramos, Specialist District Operations
Aka Escuela Peladitio

2. SchoolDude MaintenanceDirect
Objectives:
SchoolDude Introduction
What SchoolDude MaintenanceDirect does
How SchoolDude MaintenanceDirect will impact my work
How to login to SchoolDude MaintenanceDirect
How to use SchoolDude MaintenanceDirect

3. SchoolDude MaintenanceDirect
What is SchoolDude?
SchoolDude is a worldwide company focused on school programs Management. FWISD accounting utilizes SchoolDude Facilities Scheduling Direct to manage facility rentals to outside organizations.
MaintenanceDirect is a cloud-based corrective work order management solution that allows you to manage the work order process from request to completion.

4. SchoolDude MaintenanceDirect
What does SchoolDude MaintenanceDirect do?
MaintenanceDirect is the replacement for the current FootPrints Operations Maintenance System.

5. SchoolDude MaintenanceDirect
How will SchoolDude MaintenanceDirect impact my work?
FootPrints will be closed out for work order submittal on August 31, 2017.
Existing work orders in FootPrints will continue to be tracked for completion until December 2017.
To access Footprints Maintenance Service Request enter helpme.fwisd.org in the browser address line.
Technology service requests will continue to be submitted in FootPrints for all Division of Technology related issues.
Re-Enter work orders if they are over 7 weeks and have not corrected

6. SchoolDude MaintenanceDirect
How will SchoolDude MaintenanceDirect impact my work?
Site Administrator 1 - Generate work orders for assigned locations. Typically each location has 2 to 3 Site Administrator 1’s.
Schools/offices can add, change or delete Site Administrator 1 users by submitting a work order or an Access Request Form 7 to Operations.
Login requires FWISD active directory and MaintenanceDirect access.
DOT Provided SSL

7. SchoolDude MaintenanceDirect
Login to the District webpage.
Select Departments
Handouts see

8. Login to SchoolDude MaintenanceDirect
Scroll down to the “M” row and select Maintenance and Energy Management.

9. How to Login to SchoolDude MaintenanceDirect
Select SchoolDude.

10. Login to SchoolDude MaintenanceDirect
Select the SchoolDude login hyperlink.

11. Login to SchoolDude MaintenanceDirect
Select MaintenanceDirect from the drop down menu
Select proceed

12. Login to SchoolDude MaintenanceDirect
Your login was successful
You will see the My Dude Tab.

13. SchoolDude MaintenanceDirect
Request Totals shows the status of your work order requests at your location.
To view work orders select a slice of the pie or the red number under Request Totals.
My Requests reflects the status of work orders you have entered.
Home Page Tab
If no WOIDs have been submitted you will have no PIE. Numbers on the PIE Chart will only be displayed after Request for your location have been submitted.
Note: This screen will reflect service requests as your campus/department begins to use SchoolDude and enter work orders.

14. SchoolDude MaintenanceDirect
Information Analysis provides shortcuts to various reports.
Search for provides work order search by identification number.
Advanced Search enables a work order search with detailed criteria.
Home Page Tab
If no WOIDs have been submitted you will have no PIE. Numbers on the PIE Chart will only be displayed after Request for your location have been submitted.

15. SchoolDude MaintenanceDirect
Advanced Search
enables a work order search with detailed criteria.

16. SchoolDude MaintenanceDirect
The District is not using the approval field for FWISD maintenance work orders.
Disregard the Approve and Decline buttons.
Displays work orders that are assigned if the approval function is used.
This area will be empty.
Bottom of page on home tab

17. SchoolDude MaintenanceDirect
The District is not using the approval tab for FWISD maintenance work orders.
Displays requests routed to users for processing and approving.
This area will be empty.
Approval Tab

18. SchoolDude MaintenanceDirect
Displays all work orders entered by you for your location.
Provides status of all your work orders for your location.
A copy of the work order can be printed by selecting the printer icon.
My Request Tab

19. SchoolDude MaintenanceDirect
Work Orders can be entered in nine easy steps.
Red boxes with checkmarks indicate required fields.
New Request Tab
Note: FWISD CRAFT DETAILS is a resource to help identify crafts when entering work orders. Crafts and problem types are referenced throughout SchoolDude. Crafts and problem types were formerly referred to as “Trades” in FootPrints.
See handout

20. SchoolDude MaintenanceDirect
STEP 1: Location
Select your location by using the binoculars icon.

21. SchoolDude MaintenanceDirect
STEP 1: Area
Once area is selected, specific areas will populate.
Select the specific area.

22. SchoolDude MaintenanceDirect
STEP 1: Area Number
Enter specific information examples: room#, office#, field#, gym, bldg#, boy/girl restroom, etc.
STEP 1: Equipment: Select the binoculars to display a pop up window. If equipment has been assigned to a location and area, please select the equipment that has the issue. If not applicable, leave blank.

23. SchoolDude MaintenanceDirect
STEP 2: Problem Type
Select the problem type with icon of the service that is needed.

24. SchoolDude MaintenanceDirect
STEP 2: Emergency
In the event of an emergency, check the box.

25. SchoolDude MaintenanceDirect
STEP 3: Problem Description
Enter a detailed description of the issue.

26. SchoolDude MaintenanceDirect
STEP 4: Purpose
Select Non-Reimbursable or Reimbursable.
If reimbursable is selected, enter a budget code in the problem/request field in Step 3 of entering the work order.

27. SchoolDude MaintenanceDirect
STEP 5: Requested Completion Date
Select the calendar icon to display a calendar.
Select the desired completion date.

28. SchoolDude MaintenanceDirect
STEP 6: Contact Information
Contact information will auto populate.
If the information is incorrect contact, (817) or (817)

29. SchoolDude MaintenanceDirect
STEP 7: File Attachments
If applicable you can upload pictures. Select Attach New File where you can upload any photos or documentation. File size can not be larger than 5 MB.

30. SchoolDude MaintenanceDirect
STEP 8: Action Taken
Optional field. Maintenance Personnel use this field to communicate the status of the request.

31. SchoolDude MaintenanceDirect
STEP 9: Submit
Select submit
Once work orders are submitted, the SchoolDude homepage will reflect all work orders on the pie chart submitted for your location.
The work order you submitted will be listed on the “My Request” page.
notifications will be sent to you.

32. SchoolDude MaintenanceDirect
Displays your personal information.
Information can be updated as needed.
Assigned locations are displayed at the bottom of the page.
My Settings

33. How to Logout of SchoolDude MaintenanceDirect
To Logout select the logout link in the upper right corner.
Note: After logging out, do not forget to book mark the page or create a short cut.

34. SchoolDude MaintenanceDirect
When can I begin using SchoolDude MaintenanceDirect?
Immediately!

35. SchoolDude MaintenanceDirect
Additional Resources
SchoolDude MaintenanceDirect training is also available through the MyDude tab.
SchoolDude MaintenanceDirect documentation and training videos are available by selecting the “Help” link located on the upper right side of your account page.
SchoolDude MaintenanceDirect provides a “live chat” option link.

36. SchoolDude MaintenanceDirect
Resources
SchoolDude MaintenanceDirect training is available at the fwisd.org webpage at Departments > Operations > SchoolDude > under Training guides.
SchoolDude MaintenanceDirect documentation and training videos are also available on fwisd.org website Intranet under Employees > Document Center > Intranet Login > Document Center > District Operations > under Departments > Maintenance > under Libraries > Department Documents > SchoolDude Folders.

37. SchoolDude MaintenanceDirect
Resources
MaintenanceDirect passwords and MaintenanceDirect access are controlled by FWISD.
Do not call the SchoolDude 877 number if you encounter any login, set up, or access issues. Call the Maintenance Operations SchoolDude Help Desk: /3085.

38. Questions / Preguntas ?
Isaias Gamez : (817)
Connie Ramos : (817)