1. SHRM Poll: Personality Tests for the Hiring and Promotion of Employees
December 16, 2011

2. Key Findings
Do organizations use personality testing for hiring or promoting employees? A majority of organizations (82%) do not use a personality test in the hiring or employee promotion process.
What are the most common job groups targeted when using personality tests in the hiring or promotion process? Of the few organizations that indicated using personality tests, the majority use them for mid-level managers (56%), followed closely by executives (45%) and entry-level exempt jobs (43%).
How do HR professionals view the use of personality testing in the workplace? The majority of HR professionals (71%) indicate that personality tests can be useful in predicting job-related behavior or organizational fit; 14% of respondents disagree.

3.   Does your organization currently use a personality test in hiring or promoting employees (this would include a personality test used as part of an assessment center or individual assessment process)?
Note: n = 495.

4. For which of the following job groups is personality testing used in your organization as part of the hiring or promotion process?
All job applicants
Most job applicants
Some job applicants
Few/select
job applicants
Don’t use
for any job applicants
Nonexempt (hourly) positions
30% 5% 8%
22%
35%
Entry-level exempt jobs (professional, supervisor, individual contributor, etc.)
43% 4%
15%
13%
25%
Mid-level managers (manager, director, etc.)
56% 7% 9%
24%
Executives (VP, SVP, EVP, chief)
45% 1%
40%
Note: n = 89. Respondents who answered “not sure” were excluded from this analysis. Only respondents whose organizations currently use a personality test in the hiring or employee promotion process were asked this question.

5. What is the most common method your organization uses to administer the personality test(s) in the hiring or promotion process?
Percentage
The test is administered in-person, and the administrator oversees the candidate testing process, including checking identification of the test-taker, administering the test either by paper and pencil or by computer, and monitoring the test-taker and the test-taking environment during the entire process.
20%
The test is administered in-person, but the administrator does not monitor the test-taker or the test environment throughout the process.
16%
The test is administered online, and the test-taker can take it from anywhere he or she has Internet access.
56%
Other 8%
Note: n = 75. Respondents who answered “not sure” were excluded from this analysis. Only respondents whose organizations currently use a personality test in the hiring or employee promotion process were asked this question.

6.   Have you had any legal challenges (not simply by verbal complaints, but a formal legal filing or notice from a lawyer) related to your organization’s use of personality testing in the hiring or promotion process?
Note: n = 78. Only respondents whose organizations currently use a personality test in the hiring or employee promotion process were asked this question. Total does not equal 100% due to rounding.

7.   Have job applicants made verbal or written complaints (not including formal legal complaints) about your organization’s use of a personality test in the hiring and/or promotion process?
Note: n = 76. Only respondents whose organizations currently use a personality test in the hiring or employee promotion process were asked this question.

8. HR Professionals’ Perceptions About Personality Tests
Percentage
When properly vetted and validated, personality tests can be useful in predicting job-related behavior or organizational fit.
62%
Personality tests are generally not useful in predicting job-related behavior or organizational fit.
14%
Personality test are useful in predicting job-related behavior or organizational fit. 9%
The use of personality testing may leave applicants with negative views of the organization, and therefore, these tests should be used sparingly or not at all. 8%
Other 7%
Note: n = 466.

9. Demographics: Organization Industry
Percentage
Manufacturing
18%
Health care and social assistance
14%
Finance and insurance
11%
Professional, scientific,and technical services 9%
Educational services 7%
Accommodation and food services 5%
Retail trade
Public administration 4%
Transportation and warehousing
Administrative and support, and waste management and remediation services 2%
Construction
n = 423. Total does not equal 100% due to rounding.

10. Demographics: Organization Industry (continued)
Percentage
Information 2%
Utilities
Wholesale trade
Agriculture, forestry, fishing and hunting 1%
Religious, grantmaking, civic, professional and similar organizations
Construction 0%
Private households
Real estate and rental and leasing
Repair and maintenance
Other 9%
n = 423. Total does not equal 100% due to rounding.

11. Demographics: Organization Sector

12. Demographics: Organization Staff Size

13. Demographics: Other
Is your organization a single-unit company or a multi-unit company?
Single-unit company: A company in which the location and the company are one and the same
36%
Multi-unit company: A company that has more than one location
64%
n = 448
Does your organization have U.S.-based operations (business units) only or does it operate multinationally?
U.S.-based operations only
74%
Multinational operations
26%
n = 449
Are HR policies and practices determined by the multi-unit corporate headquarters, by each work location or both?
Multi-unit headquarters determines HR policies and practices
51%
Each work location determines HR policies and practices 3%
A combination of both the work location and the multi-unit headquarters determine HR policies and practices
46%
n = 302
HR department/function for which you responded throughout this survey
Corporate (companywide)
73%
Business unit/division
18%
Facility/location 9%
n = 301

14. SHRM Poll: Personality Tests for Potential Job Candidates
Methodology
Response rate = 18%
Sample composed of 495 randomly selected HR professionals from SHRM’s membership
Margin of error +/- 4%
Survey fielded May , 2011
For more poll findings, visit
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