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Tom & Jerry ANKIT REDKAR ANIKET KUMAR
K J SOMAIYA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH
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Primary Research No. of Respondents: 30 Demographics Psychographics
Observations: Female buyers are influenced more by society than experts (doctor, trichologist) Major Reason: Hair Fall Awareness about PAAHO is less People have positive attitude towards Ayurvedic Products Demographics Objectives: Market Penetration Consolidate customer base Brand Loyalty Expand customer base Increase awareness Build a recommendation platform Psychographics *Primary Research Carried at Dombivli
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We recommend Target Segment: Middle and Upper Middle Class Female
Buying decision of this segment is influenced by near ones Lower preference to visit trichologist and product selection However need an opinion which can be trusted and one that comes directly from a person ‘been there’ Current positioning of PAAHO is in-synch with driving forces of Customers Problem Statement Design a platform based on Personal Connectivity to achieve a bigger reach and sustainable outcome. ‘All’ Chemists Life-Line Utilize large networks of and dependability on Pharmacists A chain of Purchase decision will be triggered by this entity Advertising in railways Target in Ladies compartments Potential platform of huge recommendation and word of mouth brand awareness The ‘Selfie’ way Social media platform Target: Larger and faster outreach Brand recognition and awareness Facebook and Instagram Competition ‘Hashtag Mania#
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‘ALL’ Chemist Population> 1lac :: No of chemist shops= 85 (approx)
Pharmacist is a major driver in purchase decision especially when consumption /application does not have any side –effects General perception: Pharmacist’s opinion is based on his experience+ demand for the product+ reviews received form those who used the product Utilization of this wide presence of pharmacists will be a preferential model of Recommendation Tie up with 15 major pharmacists in the city(Expected customer footfall= 560/day/store) A total footfall of 8400per day per city Catch Them Young: Primary research revealed 65% of customers asks a pharmacist to suggest the beauty care product never tried before without consultation with a physician A recommendation model will try to capture this segment with an expected conversion rate of 15% That equals bottles of PAAHO sold per day per city A commission/incentive based tie-up model with pharmacists is recommended Sales can be boosted with an efficient usage of product display and line of sight (LoS) promotion material arrangements Los>> Display>> Enquiry>> Recommendation>>Purchase Decision>> Sale
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Selfie-way A ‘Selfie’ Competition
Theme: ‘ Beautiful Hair Beautiful Me’ Upload on social media typically Facebook and Instagram Selfie with most number of likes and highest shares will be declared winner of the month Winner picture will be cover photo of Parachute Advanced Ayurvedic Hair Oil for one complete day One mega winner will get a chance to meet a celebrity/ brand ambassador at the end of 6months Current Likes to FB page: 7,09,000 Suggested campaign will increase reach and brand awareness by 12% Conversion rate of 10% from this campaign will yield cost effective results Meet Tamanna Bhatia #contest Meet Tamanna Bhatia #contest
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Life-Line & Strategy A place where cordial coterie of women is seen
Visible placement of advertising is an effective way to trigger discussion on ‘the’ topic Sharing experience, suggestions and recommendations can be exchanged Ideal platform for word of mouth publicity PAAHO should initially focus on the current segment and consolidate the brand loyalty before diversifying to new customer market Shopping in retail can be made more customer-friendly with the introduction of ‘small sized bottles’ (Try it yourself version).This will increase the customer base as people who have never used can also purchase and ask their colleague or relative who is arriving to pick it up from the retail store Value addition by addressing other hair related problems by PAAHO will be an icing on the cake More competitions like #BeautfulHairBeautifulMe or #ArtOfOiling
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Thank You
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