1. Free Software Communication Tools Shakthi Kannan
GNU Free Documentation License
October 2007
Version 1.1
© 2007 Qvantel Oy -

2. Each one speaks a different language
© 2007 Qvantel Oy -

3. Programming language + Appropriate problem
© 2007 Qvantel Oy -

4. Right communication tool+
Right job
Right time
Right people
© 2007 Qvantel Oy -

5. Announcements Discussions Chat Wiki RSS/Atom E-mail Forums
Mailing lists
Chat
IRC
Messenger chat
Voice chat
Wiki
© 2007 Qvantel Oy -

6. RSS/Atom feed Simplex. Use eyes, hands. Pull technology.
User can multitask.
News updates from blogs.
Announcements/news.
© 2007 Qvantel Oy -

7. E-mail Half-duplex. Any instant, one-way communication.
Use eyes, hands.
User can multitask.
Useful for announcements.
© 2007 Qvantel Oy -

8. No response means: 1. NOT interested. 2. Don't care.
© 2007 Qvantel Oy -

9. 'Raise the flag' Any problem/issue, report immediately!
© 2007 Qvantel Oy -

10. Forum Half-duplex. Any instant, one-way communication. Asynchronous.
Use eyes, hands.
User can multitask.
What about mobile users?
For discussions.
Example: linuxforum.com
© 2007 Qvantel Oy -

11. Mailing list Half-duplex. Any instant, one-way communication.
Asynchronous.
Use eyes, hands.
User can multitask.
Mobile users can handle s.
Handle large discussion traffic.
© 2007 Qvantel Oy -

12. Internet Relay Chat Full-duplex. Synchronous.
Requires complete user's attention.
Use eyes, hands, mind.
Useful for technical discussions.
Chat logs, saved.
© 2007 Qvantel Oy -

13. Internet Relay Chat ##c #asm #linux #debian #suse #kernel #gentoo
irc.freenode.net
##c
#asm
#linux
#debian
#suse
#kernel
#gentoo
IRC Clients
xchat
irssi
gaim

14. Messenger Chat Full-duplex. Synchronous.
Requires complete user's attention.
Use eyes, hand, mind.
Only meant for 'urgent' needs.
© 2007 Qvantel Oy -

15. Voice Chat Ugly duplex. Synchronous. Requires the user.
Use eyes, hand, mind, vocals, ears.
Cannot multitask.
Only meant for 'high priority' or
'criticial' needs.
© 2007 Qvantel Oy -

16. Wiki Asynchronous. Use eyes, hand. User can multitask.
Useful for documentation.
Useful for announcements,
discussions.
© 2007 Qvantel Oy -

17. Right communication tool+
Right job
Right time
Right people
© 2007 Qvantel Oy -