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Customer service and Presentation

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1 Customer service and Presentation
Motivation Encouraged from within Clayton Thomas

2 Contents 1. How you see your self
2. Body language, Presentation (Physical) 3. Inspiration 4. Perception 5. Reflection, Winning and Losing 6. One road is closed another one is open why worry. (Remain optimistic)

3 Maslow Hierarchy of needs

4 1.How you see yourself Think of the end goal at hand
Steps that you need to take Research Build your foundation Acknowledge what and who motivation (keep them close) Supporters Away fans (critics) Who can help you execute

5 Bruce Lee

6 Aims and Objective Have the ability to self motivate
Know the step by step process towards your goal Thinking positively then the right doors will open, Knowing the right way to engage the right people. Building Rapport Different surroundings can make different things happen

7 Conte Italian set up

8 C.Thomas pitch of success
Things that you can fall back on, i.e education experiences, family, All the things that can not be taken away! The support area is where you progress your foundation, This is where you will strive towards your goal. Finishing area, all the factors that will help you complete your goal. 1.foundation 2.Support Foundation 3.Creative Area Finishing Goals (extra out side support) Supporters Away Fans (Critics) Goals Management Start with the end goal in mind

9 Key C.Thomas pitch of success
Foundation Foundation support Creative area (Finisher) The recycle of the pitch of success, (will need to constantly update and progress) (print out the pitch of success and get the audience to fill out)

10 Seedorf

11 2.Body Language Positive Open body (mirroring) Formal Respectful
Remember you need to conduct your self in a proper manner, you never know who will provide you with a great opportunity.

12 3.Inspiration Who and what inspires you Is it your mum or dad
What does all your role modals have in common What does all successful people have in common

13 4.Perception Obstacles can be seen as learning curves to help you manage your self to greater heights Correct your mistakes and strategies How to use negatives as positives

14 5.Reflection Experience you have either good or bad
Contemplating (what does this mean to you?)( game to play is chess, think a step a head and identify the outcomes) Meditation

15 Winning and losing Winning Losing Ability to carry out a desired goal
Repeating a circle that has previously worked Increasing the workload successfully Perception See things positively Learn from experience Make your self stronger Avoidance

16 Elsa Peretti

17 Bruce lee

18 Mandela

19 Michael Jordon

20 Bruce lee

21 6.One road is closed another one is open, why worry

22 The beginning, its never the end, the next chapter, the next phase, the next season, Even after death there is progression Bruce lee, Michael Jordon, Bob Marley, Michael Jackson can never die, they will all ways live on,


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