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Build It and They Will Come: SharePoint 2013 User Adoption
Stacy L. Deere-Strole
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Who is Stacy Deere-Strole
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SharePoint Environment Build Ranges:
Fun Facts Nationals Park – 611M Great American Ballpark – 290M Citi Field – 900M Oakland Coliseum – 25.5M Marlins Park – 550M Angel Stadium – 24M Chase Field – 354M Dodger Stadium – 23M Safeco Field – 518M Fenway Park – 650K PNC Park – 216M Wrigley Field – 250K Turner Field – 209M Yankee Stadium – 1.5B SharePoint Environment Build Ranges: 12,000 – 150,000
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Agenda The History Where Did We Start? Project Kick-off? Discovery
Recommend & Build More Statistics Following Up Initiatives
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Where Did We Start? Initial Meeting Introductions
Review Scope of Project Learn Company Culture Learn How They Communicate Provide Governance Template Agreement to “Step out of your comfort zone”!
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Very lower user adoption & understanding of SharePoint
Where Did We Start? Very lower user adoption & understanding of SharePoint Central Admin, App & WFE SQL
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Where Did We Start? Riverfront Stadium
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Project Kick-Off Identify & Approve Timelines
Review Process for Discovery Sessions Who to Invite Types of Questions Ensuring Interaction The Promises!! Follow-Ups Tour the Company Formal Communication Plan Executive Sponsor Meeting\Involvement Getting to know the company & business
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Project Team Identify Team & Roles Executive Sponsor Project Manager
Get to know and bond with team members. Learn their strengths & weaknesses… Identify Team & Roles Executive Sponsor Project Manager IT Support Site Owners Consulting Team
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Discovery Getting Honest Responses Provide leading questions…
When they state “I wish it could do x” let them know it can. If time at end of day I’ll show you. Discuss Full Project Involvement Executive Sponsor – Step In show support Communication SDPS Assessment
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What Did We Discover
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Discoveries Nobody Trusts The Data Duplication of All Major Processes
Duplication of Data No Understanding of Automation\Forms No Standardizations (Browsers, etc.) Don’t Trust Reporting No SLA’s of any kind Location inability to utilize tools Really only use the site for forms… Aware there are better ways… Graphic Request – Not a true request Communication seemed to be a bad word No Formal Training Contributor Permissions to All Sites No Governance Nobody Aware of Permission Issues
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78% 2010 Statistics 38,301 Page Views
78% - Portal Site and Graphic Request
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SharePoint 2010 Portal
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Site Architecture
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Site Architecture http://portal.domain.com/sites/budgets
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Site Architecture http://portal.domain.com
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Quotes Keeping Us Moving Forward
“The historical sense involves a perception, not only of the pastness of the past, but of its presence” ― T.S. Eliot, Four Quartets “Disregard for the past will never do us any good. Without it we cannot know truly who we are.” ― Syd Moore
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I HAVE ALL THIS INFORMATION… NOW WHAT???
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Here’s where the fun and the hard work pays off.
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New Architecture
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Design Decisions
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Design Decisions
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In-Line with Building a Baseball Stadium
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Sites, Navigation, Databases Oh My!
Web Applications Site Collections Navigation Content Databases Managed Metadata Quotas
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The Source Business Intelligence Center Resource Center
IT Knowledgebase Report Center Search Center
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Team Sites
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Site Architecture & Topology
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Quotes Killing a Project Before it Starts
“This Totally Goes Against Our Culture!” ― Anonymous
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The Source
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Usage Statistics (8 Months)
Resource Center Usage Month Hits Unique Users 163 50 1055 255 2059 370 2181 364 140 18 2014 – 09 4453 454 The Source Usage Month Hits Unique Users 55 2 3695 416 7243 1077 7115 1317 7950 1320 384 56 2014 – 09 21468 859 Design Usage Month Hits Unique Users 50 6 117 24 170 52 171 72 220 84 3 2 Marketing Usage Month Hits Unique Users 21 2 86 26 100 50 206 67 294 99 8 4 2014 – 09 166 46
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Still missing full AD Integration
Search Statistics Still missing full AD Integration All Sources Local People Local Sites
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Never Forget to Follow-Up
Training Developers, End Users & Site Administrators Governance Phase 2 (Backlog) Communication Responsibilities & Roles Provide Tools
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Now What? Automation is a Directive
Internet Site Convertion to SharePoint Technology Standardization Selling Product Online!! Governance All Locations are Equal Going Mobile Additional Environments
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Feedback Training Still Needed
Accessing & Getting too Information much easier. Navigation Has Elevated Communication Has Elevated Performance Excited about Automation IT & Strategic Planning are more plugged into the Organization & our needs Critical Date Calendar has really drawn departments closer together.
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Great American Ballpark
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Thank You to Our Sponsors
Conclusion slide
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Don’t Forget SharePint
Thank you for joining us Today! SharePint Don’t Forget SharePint Join us right after the event at the Tied House Cafe & Brewery! Socialize and unwind after our day of learning. 954 Villa St Mountain View, CA 94041
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COMPANY: http://focalpointsolutions.co
@sldeere Stacy Deere-Strole BLOG: COMPANY:
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