1. Listening
How to be a GREAT Listener. 90% of your grade is based on listening. Student will not fail any more classes if you practice listening.

2. Listening
HEARING is not the same as LISTENING

3. The Art of Listening

4. Listening Tips
(1) Eye Contact – respect the speaker and show full attention

5. Listening Tips
(2) Be Present in the Moment – practice Paying Close Attention (very close attention)

6. Listening Tips
(3) Be non-judgmental – Don’t criticize , interrupt, or jump to conclusions

7. Listening Tips (4) – Don’t offer solutions unless asked –
(a) Evaluation are not always welcome

8. Listening Tips (5) – Put yourself in place of Me’ (The Speaker)–
(a) Understand the speakers feelings
{b} Empathize and feel what the speaker is feeling

9. Listening Tips (6) – Give very good evaluations when asked –
(a) Make comments that will help the speaker do better the next speech

10. Seven Deadly Sin of Speaking
Gossip
Judging
Negativity
Complaining
Excuses
Lying
Dogmatism
Don’t Do This!

11. HAIL = to greet or acclaim enthusiastically
Honesty- be clear and straight
Authenticity- be yourself
Integrity- be your word
Love- wish them well
Do This!

12. Listening Tips

13. Speakers Tool Box
(1)Register – Speaking from the chest (2)Timbre - The way your voice sounds (3)Prosody – no tone change in your voice (4) Pace- Talk too fast / talk too slow (5) Pitch - Voice Tone (6) Volume – Level of your voice –Too Loud / Soft