1. Programme Review Expectations/Guidelines 15 November 2010
Live your life. Create your destiny.
Programme Review Expectations/Guidelines
15 November 2010
D Naidoo & C Selepe
Directorate of Quality Promotion
Tel +27 (12) ∙ Fax +27(12) ∙
∙ Building 21:426 ∙ Private Bag X680 ∙ Pretoria ∙ 0001

2. Objectives Overview of generic guidelines/expectations:
Directorate of Quality Promotion
Objectives
Overview of generic guidelines/expectations:
Purpose of programme review
Preparations before the site visit
Arrangements during the site visit

3. Programme Review Why Programme Reviews?
Directorate of Quality Promotion
Programme Review
Why Programme Reviews?
Protect students against poor quality programmes
Maintain credibility of TUT qualifications
Enforce provider accountability
Promote continuous quality improvement
Ensures that programmes meet minimum criteria
& standards.

4. PR Expectations - Faculty preparation
Directorate of Quality Promotion
PR Expectations - Faculty preparation
Provide a list of all staff (including service staff) in the programme incl. contact details (telephone and )
Provide list of current programmes (per department) offered as well as names and contact details of programme coordinators and sites where offered

5. PR Expectations Faculty preparation
Directorate of Quality Promotion
PR Expectations Faculty preparation
Identify in collaboration with DQP and select review panel and forward names, contact details, & detailed CVs for those who have confirmed availability to DQP
Appoint faculty programme review coordinator
Establish programme teams
Ensure attendance of orientation by all academic staff

6. PR Expectations (SER Development)
Directorate of Quality Promotion
PR Expectations (SER Development)
All programmes to be reviewed
All post graduate programmes to be reviewed
Exception: professional boards programmes & phasing out (phase out plan)
Each programme to have a separate SER
In the event of a programme being offered at more than one learning site, each site of learning should compile SER

7. PR Expectations (SER Development)
Directorate of Quality Promotion
PR Expectations (SER Development)
One SER per suite of programme (NDip & B Tech)
One SER for M & D Programme suite
A list of appendices/support documentation for SER are to be found in the PR manual

8. PR Expectations (site visit preps)
Directorate of Quality Promotion
PR Expectations (site visit preps)
Full and part-time students at different levels and programmes (i.e. I, II, III, IV/B-Tech, M-Tech, D- Tech). A minimum of six students per level (selected randomly, gender & racial diversity)
SLP students
Students in extended & block programmes
Provide a class list with contact numbers if students cannot constitute a representative sample. DQP will arrange interviews.

9. PR Expectations (site visit)
Directorate of Quality Promotion
PR Expectations (site visit)
All communications to be made with DQP coordinator
Full, part-time, service lecturers, lecturers involved in block & extended programmes
Support staff (librarian, SDS, registration & exam)

10. PR Guidelines (review panel)
Directorate of Quality Promotion
PR Guidelines (review panel)
Composition: minimum
3 industry experts (external members).
2 academic peers (external-HEI)
2 academic peers (internal-TUT)
2 or 3 senior academics for M & D
2 DQP representatives
The size of the panel is dependent on the size of the suite of programmes

11. PR Guidelines (review panel)
Directorate of Quality Promotion
PR Guidelines (review panel)
Criteria for appointment of panel members:
representative of the major subfields within the programme and the discipline
has broad knowledge of the discipline as a whole
reflective of the gender and ethnic diversity

12. PR Guidelines (review panel)
Directorate of Quality Promotion
PR Guidelines (review panel)
To avoid bias, avoid nominating individuals with prior recent strong connections with the department under review, e.g. former students or lecturers, moderators, part time staff, etc.
If difficult, then disclose any potential conflicts of interest of nominated panel member when submitting their names

13. PR Guidelines (review panel)
Directorate of Quality Promotion
PR Guidelines (review panel)
The size depend on the suites of programmes within a discipline
The panel should be big enough and constitute the relevant expertise to be able to review the Certificate, N Dip and B Tech, M and D clusters where applicable.

14. PR Guidelines (review panel)
Directorate of Quality Promotion
PR Guidelines (review panel)
Panel members to attend the one day panel orientation workshop at TUT. This is compulsory.
Only panel members who have undergone orientation will be allowed to review programmes.
Two days to be set aside for panel orientation & site visit
Panel members will not be remunerated – social responsibility

15. PR Guidelines (review panel)
Directorate of Quality Promotion
PR Guidelines (review panel)
Other issues
PR costs ( panel travel & accommodation, during panel orientation and site visit) will be incurred by faculty/departments
DQP will appoint the chairperson from the nominated panel members
DQP will send formal invitation letters and PR documentation to all panel members
Send a list of nominated panel members & their detailed CVs to the DQP coordinator as soon as their appointments are confirmed

16. PR Guidelines (supporting evidence)
Directorate of Quality Promotion
PR Guidelines (supporting evidence)
PR is evidence based – Effective quality management
All files to be clearly marked
Table of contents
Structure-consistency
Departmental management files
Programme quality management files
All subject files (including service subjects, SLPs, foundation)

17. PR Guidelines (review methodology)
Directorate of Quality Promotion
PR Guidelines (review methodology)
Programme teams conduct SE (based TUT PR manual/criteria)
Conduct SE on strategic quality mgt based on the focus areas:
planning
management
implementation
monitoring & evaluation
Management of post graduate studies
Dean’s panel orientation:- FQM

18. Questions and way forward!!!
Directorate of Quality Promotion
Questions and way forward!!!
Faculty Additional Criteria or considerations
Faculty Exco expectations