1. SSA Training Manual
7 December’16

2. Login Credential Registration
Overview

3. Input FM/AO cash Mobile Number and add “0” before Franchisee Number
Pls Enter password received on your registered number via in SMS
Retailer Registration Page
Franchisee Registration Page

4. Franchisee Registration
Overview

5. Franchisee Mobile Number and add “0” before Franchisee Number
Franchisee has to input firm name
Pan Card Selection is mandatory for franchisee
Pan for Franchisee to be “Yes”
Pls Select your State Circle

6. Retailer / CSP Agent Registration
Overview

7. Retailer Personal Name to be entered
Pls add “0” before Retailer Number
Pls select your SBI region
Pls Select your District and Branch
Pls select your ID as per option and input ID number
If Retailer has provided pan card then select option “Yes“ or else “No”
Pls input Franchisee number (with Prefix “0” ex )
To View CSP agent creation

8. RD Agent Registration
Overview

9. Pls Add “0” before RD Number
For “RD registration under Franchisee” pls Select “Register Child RD Agent” under “RD Agent Management “

10. SBI Code, District & Branch Mapping
Overview

11. Pls Search SBI “Branch Name”
Pls Search SBI “Region Name” example Delhi (4)
Pls Search SBI “Dist Name”

12. Key Information for channel Partners
Overview

13. Web & Application Login Link:
SSA/FM/AO Cash:
Web Link:
Franchisee:
Web Link:
Retailer:
Web Link:
Android Link:
IOS Link:
Customer:
Android Link:
BSNL SSA, Franchisee & Retailer :
Customer Care Number: & short Code 56163

14. SBI A/c Number for Franchisee:
For M-wallet Evalue Creation:
“BSNL M-wallet Centralized Account”
Branch at Chandigarh
SBI A/C No:
IFSC Code: SBIN
For Retailer Enrolment fee to be deposited in:
“BSNL Retailer Management Account”
Sbi A/c No:

15. Hierarchy between BSNL & channel Partners
Overview

16. “Rural Distributor” under Franchisee are to be registered as “Child RD”

17. mWallet Stock/eValue Creation Process
Overview

18. Existing Process: mWallet Evalue Creation
Step 1: Franchisee makes payment for e-Value in “ BSNL centralized m-Wallet a/c number ”
Step 2: SSA-AO cash asks for confirmation of payment from CAO Punjab Mr Puran Chand in centralized a/c made by franchisee
SSA
CAO Punjab
Step 4: Post confirmation SSA AO Cash will create virtual stock for franchisee
Step 3: CAO Punjab will confirm the payment status to SSA after verifying the centralized M-wallet a/c
Step 5: CAO Punjab will transfer funds online from Centralized a/c to Escrow a/c
Cash In
Cash Out
BSNL Centralized Mwallet a/c
BSNL Escrow a/c
SBI POOL a/c

19. Retailer Creation Process
Overview

20. Existing Process: Retailer Registration
Step 1: Franchisee makes payment for payment for retailer registration in “BSNL retailer management a/c ” (Rs per Retailer)
Step 2: SSA-AO cash asks for confirmation of payment from CAO Punjab in “BSNL retailer management a/c” by franchisee
SSA
CAO Punjab
Step 3: CAO Punjab will confirm the payment status to SSA after verifying the “BSNL retailer management a/c”
Step 4: Post confirmation SSA AO Cash will instruct SSA Franchisee manager to Register Retailers
BSNL retailer management a/c
SSA

21. Tariff Structure for Channel Partners
Overview

22. Master Tariff Sheet

23. Retailer Assisted Transaction

24. Customer Initiated Transaction

25. Queries Overview Channel Commission Payout: Retailer and Customer:
Franchisee Commission: Real Time & On the Fly
Retailer Commission: Real Time & On the Fly
Retailer and Customer:
Any number can be used for registration
Value Transfer
Franchisee is receive evalue to amount equal to amount transferred to M- wallet centralized account.