1. C64 – Integrated ERP Order and Quotation Management
Process Diagram
EHP3 for SAP CRM 7.0

2. C64 – Integrated ERP Order and Quotation Management
SAP ERP
SAP CRM
Icon Legend
Customer
Sales Employee / Manager
Sales Employee / Manager
Icon
Name
CRM WebClient UI: Sales Cycle  Create: ERP Quotation
Business Role: YBP_SLS_EMPL, YBP_SLS_MAN
CRM WebClient UI: Sales Cycle  Search: ERP Quotations
Create Follow-Up: ERP Sales Order
109 Sales Order Processing: Sale from Stock
120 Returnables Processing
121 Rebate Processing: Free Goods
205 Sales Order Processing with Collective Billing
(C63) Opportunity Management B
Create Quotation B C
Sales
Customer accepts Quotation
Customer creates Purchase Order
Create Sales Order C
Sales

3. Integration with Other SAP Best Practices Processes and Scope Items
The process diagram might contain links to preceding, succeeding, or other related SAP Best Practices processes or scope items.
Note that these scope items may or may not be part of the solution package.
Refer to the Prerequisites Matrix for the definition which scope items are part of the solution package.