1. Letter, Memo,

2. Letter Review External correspondence Rarely exceed one page
8 Essential Components
Writer’s address
Date
Reader’s address
Salutation
Text
Complimentary close
Signature
Typed name
An effective letter will be clear, concise, accessible, accurate and have a recognizable audience (defining high-tech terms and achieving professionally personalized tone – not familiar tone)

3. Example:
All- Purpose Template
In addition to the eight essential letter components, an effective letter will also contain an Introduction, a Body, and a Conclusion

4. All Purpose Template in 3 ways:
Know your PURPOSE

5. Contemporary Letter Format:
Using Word Templates when beginning to draft professional internal or external letters can be super helpful!

6. Sample sales letter
Audience:
Tone:
Purpose:

7. Sample Letter of Inquiry
Audience:
Tone:
Purpose:

8. Task A:
Write a rough draft of either a Sales Letter or Letter of Inquiry for the object from your first Object Capture write in your writer’s journal.

9. Memo Memos differ from letters in two (2) significant ways:
FIRST: memos are internal correspondence, written by employees in a company to employees in the same company. (Letters are external correspondence, written from within a company to outside vendors, clients, or colleagues.
SECONDLY: memos have a different format than the letter essential components.

10. Memo identification lines:
Date is the month, day, and year in which you are writing
To names of your reader
From is your name
Subject (typed in all capitals) provides your audience two things: a topic and a focus
For example: a successful subject line would read
Subject: VACATION SCHEDULE FOR ACOUNTANTS
TOPIC
SUBJECT

11. Memo ‘Modes’ Problem/Solution Comparison/Contrast Argument/Persuasion
all Successful memos have an intro/body/ conclusion, but ONLY initial s next to the from line
Problem/Solution
Comparison/Contrast
Argument/Persuasion
Cause/Effect
Classification
Analysis

12. Compare / Contrast Memo

13. Problem Solution Memo

14. Word Template

15. Task B:
In response to the sales letter or inquiry letter you wrote last class (external communication) come up with a hypothetical memo that you could have cause to write or receive (internal communication). Suggested type: Compare/Contrast as you were writing about an object.
Example Scenario. I received the Sales Letter for a new type of e-reader. I ask someone in the tech department if it really is better than the one I was planning to purchase. He sends me back a Compare/Contrast memo detailing the specifications of both models as well as his expert advice.

16.
Letters = external correspondence
Memos = internal correspondence
= BOTH
FORM: like a memo they use identification lines (Date, To, From, and Subject) instead of a letters 8 Essential Elements.
A successful contains a subject line with a topic and a focus, an introduction, a body, and a conclusion.
* Instantaneous communication hinders the writer’s ability to double-check facts, effectively proofread, and achieve the correct tone.

17. WARNING
is NOT the same as texting. Even though both can happen from your phone there should be a distinct difference. As technology continues to develop, your generation is constantly having to realize and redefine boundaries in your types of accessibility and communication.
We are discussing s written in the workplace; to bosses, co-workers, vendors, and clients. In text you may be able to get away with poor punctuation and spelling.
For an (as for your other pre-professional work like school tasks and formal pieces) these errors create the wrong image, making students, employees and companies look unprofessional
needs a distinct style, different from the tone, voice, and conventions that you use while texting!

18. Task C:
Following the same scenario as before write an (either internal or external) that has an appropriate format, length and tone.
Example Scenario: I received the Sales Letter for a new type of e-reader. I the Head of the Tech Department for their opinion on two models, one I was planning to purchase and the newly suggested model. [He sends me back a Compare/Contrast memo detailing the specifications of both models as well as his expert advice.]