2. Global Launch Training Panel

3. Organizational Alignment
For US Launches
Mike Anderson
HR Director
NA Manufacturing
Steve Brock
Exec Director – Mfg.
Support & Op Ex
Patti Bieber
UAW Administrative Assistant,
Center for Human Resources
Ame’ Sands
HR Manager –Launch
Training / Greenfield Projects
Jim Cosens
Mfg Training Manager, Powertrain Launch Training Process Lead
Derek Strong
Mfg Training Manager, Vehicle Launch Training Process Lead
Dave Matthews
UAW International Rep, CHR
Jeff Grau
TTRP Development Coordination; Powertrain Launch Training Process
Jack Hagen Jeff Walker
UAW Launch Training Process Support

4. Vehicle Programs 2013 to Current
GM Launches
Vehicle Programs 2013 to Current
Global Support
Thailand
Indonesia
Brazil
Flint – K2-Pickup
LGR – CTS/ATS/Camaro
Hamtramck – Malibu/Impala/
OMEGA
Fairfax – Malibu/Lacrosse
Lordstown – Cruze
Wentzville – Colorado/Canyon
Ft Wayne – K2-Pickup
Bowling Green – Corvette
Arlington – K2-SUV
Spring Hill – Equinox / SRX
Arlington Stamping Startup
Ramos – Cruze
Silao – K2-Pickup

5. Powertrain Programs 2013 to Current
GM Launches
Powertrain Programs 2013 to Current
Global Support
Thailand
Uzbekistan
Hungary
India
Bay City – HFV6; SGE; Gen 5
Warren – GFE
SMCO – HFV6
St. Catharines – Gen 5
Flint – SGE
Tonawanda – Gen 5
Romulus – HFV6; GFX
Baltimore – GXE;
GRE
Brownstown – BAS3/HEV4
Bedford – SGE
Toledo – 8 Speed
Ramos – Gen 5
SLP – 9 Speed
Silao – 8 speed
Toluca – SGE (Engine / Heads) Gen 5 Foundry

6. Our Role
Own, maintain, and apply the Global Training Specification where training is procured to support new equipment & technology.
Act as training SME for Global Launch Process (Element C1) and Powertrain Launch Process.
Work with Manufacturing Engineering to document new equipment & technology scheduled to impact a plant. Draft a Technical Training Requirements Plan (TTRP) accordingly.
Review training deliverables with plant & program leadership to ensure support going forward. Work with PLOM and PD to staff the Launch Training Coordinator role.
Conduct supplier reviews to ensure appropriate training content at a competitive cost. Maintain a Supplier Training Scorecard to enable plant input regarding supplier performance.
Train and Support Launch Training Coordinator to develop and implement the training plan following standardized work / Global Launch Process. Elements include:
Validate the TTRP with ME, Plant Operations, and OEM input.
Co-develop & utilize Master Dot to track implementation and escalate issues.
Utilize tools & resources to produce common outputs/metrics.
Share best practices and facilitate networking between plants/programs.

7. LTC Scope of Work
Assess launch training site readiness – classroom space, training equipment, internal instructors, etc.
Engage Suppliers to ensure readiness of appropriate technical training
Ensure training content & format is appropriate for intended target audience and according to GM Global Training Specification. Facilitate review & approval of training documentation by appropriate technical SMEs
Develop and manage the Training Master Dot
Coordinate scheduling of supplier training to align with program milestones – including trainers, participants, materials, facilities and equipment
Develop and maintain required launch training reports; enter & track employee training records
Provide regular & timely communication to ensure attendance according to plan.
Track and report-out ‘no shows’
Monitor and maintain all launch training funding and budget requirements - generate PO’s, pay invoices
Monitor training effectiveness using plant evaluation tools. Follow up and resolve issues promptly. Update Supplier Training Scorecard on all OEM delivered training
Identify and document lessons learned

8. Launch Training Plan Process Phases
Central Launch Team Responsibility
Local LTC Responsibility
Shared Responsibility

9. Launch Training Process Deliverables
Technical Training Requirements Plan (TTRP) A comprehensive listing of all new technology and equipment that is scheduled to impact a plant. Includes ME and Supplier contacts and approximate timing of equipment installations (run-off to production integration). Is the foundation of launch training plan development
Launch Training Coordinator Development A flexibility chart for identifying skill & knowledge gaps in a new Launch Training Leader. Allows a targeted approach to training that focuses on need. Ensures adequate skills to perform all tasks within the Launch Training Process.
Training Master Dot Aligned to the Launch Wall Process, Master Dot is the identification of all critical activities and deliverables required to develop and implement the training plan.
Supplier Training Reviews Structured discussions with Training Suppliers to determine training content, timing, target audience, and cost.
Curriculum Matrix A visual management resource that aligns required training courses with intended target audience. Color coding indicates required, scheduled, and completed training for each employee. The curriculum matrix calculates the number of iterations along with cost for each course in the training plan.
Launch Training Schedule Timing of training delivery comprehending all classes in the plan based on project milestones. Scheduling has become challenging due to limited resource available to backfill for those attending training. These organizational constraints require more attention and better resources to establish an attainable training schedule.

10. Technical Training Requirements Plan (TTRP)

11. Launch Training Coordinator Development

12. Training Master Dot

13. Supplier Accountability

14. Supplier Cost

15. Supplier Training Effectiveness

16. Curriculum Matrix

17. Scheduling Tools

18. Launch Training Close Out Meeting

19. Launch Training Close Out Meeting

20. Challenges Opportunities
Balancing production support with training plan implementation
Launch Training Coordinator commitment
Opportunities
Earlier projection of launch training costs – budget forecasting
Global pricing agreements
Supplier training effectiveness – Scorecards & Dashboards
Global launch training regional support / collaboration

21. Questions?