1. Volunteering Spirit Wales Ysbryd Gwirfoddoli Cymru
The Starting Point
The Baseline Survey 2015
Volunteering Spirit Wales Ysbryd Gwirfoddoli Cymru

2. 177 organisations – 56 responses – 32 per cent response rate
Broadly representative of organisations that involve volunteers when they organise events
A large number and wide range of events, involving about 1,500 volunteers
Almost half organised more than 4 events a year - the types of events varied from art exhibitions, bingo nights, mini triathlons to the St David’s Day Parade: majority of events involved less than 50 volunteers
More than two thirds of the organisations stated volunteers were ‘very important’
These organisations in particular felt event volunteers would be ‘more important’ in the future

3. Volunteer Roles Policies Equal Opportunities Monitoring
37 different roles were reported – stewarding being the most common
Half of organisations had no written role descriptions for event
volunteers
Most organisations had some policies in place relating to volunteers
but fewer had policies in place specific to event volunteering
Just over half monitor equal opportunities

4. Recruitment Communications Managing Data
4 in 5 organisations recruited event volunteers from existing volunteers
and supporters and half recruited from the general public
Social media is the preferred way of contacting potential event volunteers followed by the website – personal contact was also important
Communicating with volunteers – and face-to-face were the most important methods
Communicating through key people, social media and text was also important
Tools for managing volunteer data were evenly split with about a quarter using an in-house database, excel or paper
Only 4% use bespoke volunteer management software

5. Training and Support Recognition
Most organisations brief volunteers on the day and half use two or more methods
The most common means of support on the day was a designated
co-ordinator and team leaders – many other types of support were
also mentioned
Giving personal thanks is important and other types of recognition were mentioned
Only a fifth report holding a post-event celebration and just over a fifth give their volunteers a record of their achievements. Some acknowledged that they don’t do this well

6. Follow up and Referral Networking
4 out of 5 organisations did give information to volunteers about what they might do next
This information was mostly focused on other ways of supporting the organisation or other events
A similar percentage gather feedback from their volunteers
Almost half had not sought any support or information from external sources

7. Comments ?
Questions ?
Reflections?

8. DIOLCH
THANK YOU
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