1. Glenview Edgewood Manor Area Association
Board Training
Developed by Dr. Brenda Taylor
March 14, 2017

2. OBJECTIVES
To understand the roles and responsibilities of an effective neighborhood association board.
To develop an awareness of the dynamics of an effective board.

3. BOARD MEMBER ROLES Leaders Policy Makers Enforcers Arbitrators
Strategic Planners

4. HOW TO KILL AN ORGANIZATION WITHOUT TRYING
Don’t Attend Meetings
Never Say Anything At The Meeting-Wait Until You Get Outside
While At The Meeting, Vote to Do Everything, Then Go Home And Do Nothing
Talk Cooperation, But Never Cooperate
If Appointed To A Committee, Never Give Any Time Or Service To It

5. WHY BOARDS FAIL
Members Do Not Have A Good Understanding of The Organization And What Their Role Is
Because They Have Not Established Working Committees
Because They Have No Plan

6. COMMITTEES Communication and Engagement Beautification and Environment
Safety and Security
Programs and Events
PJA
History and Research

7. PJA
To represent the Glenview community by attending scheduled PJA meetings and reporting community concerns/issues.
Tasks
Report community concerns to the PJA committee
Follow-up on concerns reported
Share status of action taken regarding reported concerns
Explain the process to new and existing neighborhood association members
Provide a status report to be included in newsletter

8. HISTORY AND RESEARCH
To collect and preserve the social and cultural history of the Glenview community.
Tasks
Collect historical information (i.e photos and other memorabilia) regarding Glenview
Compile information into a working document that an be shared with Glenview residents
Establish an oral history program where former and long term residents are interviewed about their recollection of life in Glenview

9. COMMUNICATION AND ENGAGEMENT
To recruit and increase communication to and among members as well as provide up to date information and resources about the association both internal and external.
Tasks
Identify and plan initiatives designed to build and retain membership
Design and implement membership drive and monitor membership status with graphs, charts, etc.
Develop publications (i.e. newsletters, announcements, etc)
Announce meetings
Develop website, link-in, blogs etc.

10. BEAUTIFICATION AND ENVIRONMENT
To work to make the Glenview community attractive and promote environmental sustainability.
Tasks
Lead projects such as Adopt a Street, Graffiti Removal, Neighborhood Cleanup projects, Illegal dumping, Reporting littering
Assist with community Arboretum project
Initiate holiday decorating competitions
Initiate environmental projects such as Go Green, community gardens, etc.

11. SAFETY AND SECURITY
To advise the Board of Directors on issues, concerns, and recommendations pertaining to the safety and security of the neighborhood
Tasks
Review resident concerns related to community safety
Organize Neighborhood Watch/Block Watch
Organize informational programs such as CPR, emergency preparedness, etc.
Serve as liaison with local law enforcement (Memphis City Police, Shelby County Sheriff, etc.)
Report and compile crime safety data

12. PROGRAM AND EVENTS
To assist with planning for neighborhood affairs/events that will help support and strengthen relationships between Glenview residents.
Tasks
Assist with planning for yard sale, anniversary celebrations, National Night Out etc., Taste of Memphis, etc.
Take photographs of all events, submit photos to communication committee for newsletter, web site, etc.
Maintain file of all events, photos and articles
Spearhead all events scheduled by the neighborhood association

13. PLANNING
All committee chairs will need to complete a work plan that will include goals for the committee and activities.
To select committee members to assist with planned activities
To communicate monthly providing update of committee goals and activities during board meeting and at membership-at-large meetings
To submit an annual work plan that can be included in the organization’s strategic plan
See content/uploads/2014/11/RVPFWKPlan2 014 for sample workplan

14. MAINTAINING MEMBERSHIP AND MEETING ATTENDANCE
Plan social events in which to participate
Schedule issues of importance to discuss
Share clean and visible accomplishments
Place in office organized and competent leaders
Schedule events to recognize participants

15. SAMPLE WORKPLAN
Goal# Action Steps Person Responsible Date to Begin Date to End Form will be given out so that there is consistency in reporting

16. A GOOD NEWSLETTER… will include:
Notices of important meeting dates and group events
Information about city services
Recent accomplishes of the group
Recognition of volunteers
Information about schools in the neighborhood
Profiles of neighbors
Birth/death announcements
Graduation announcements
Welcome to new neighborhood
Activities of community interest
Advertising