1. See: http://www.ccs.yorku.ca under Projects and Planning
CNS /01 Computing Plan
Central Themes
Leadership for University wide initiatives
Support for information technology infrastructure
Increasing access to applications and technology
Providing excellent service
See: under Projects and Planning

2. University-Wide Initiatives
CNS /01 Computing Plan
University-Wide Initiatives
Information Technology Strategic Plan
Information Security standards and policies

3. Information Infrastructure
CNS /01 Computing Plan
Information Infrastructure
Increased capacity of link to Internet
Web caching
Glendon voice mail system
Unix backup service enhancement
Replacement of printer for high volume work
Enterprise Novell server
Linux Support
Windows 2000
Novell Zenworks
Upgrades to classroom technology
Glade lab upgrade

4. Access to applications and on line services
CNS /01 Computing Plan
Access to applications and on line services
York web site as portal or “home base”
Redesign of York web site
CNS support for web development
Web based
TEL support (technology and human resources)
Directory Services

5. CNS - 2000/01 Computing Plan Access to Technology
Planning for technology renewal
New solutions for remote access
Pilot of wireless access
Planning for the “Computing Commons”
Data in residences

6. Service Levels and Quality
CNS /01 Computing Plan
Service Levels and Quality
Expanded use of Service Level Agreements
Activity reporting
Quality of service

7. CNS - 2000/01 Computing Plan Key Success Factors
Collaboration and communication (for IT Strategy, TEL, ...)
Introduction of new skills (staff development, new positions)
Service delivery