1. The Magic of Motivational Interviewing to Inspire Change I Students
Gina Beyer, Director: Academic Success Programs
Amanda Voigt, Course Coordinator: Academic Success Programs
Arizona State University

2. By the end of the session, you will…
Be able to explain the basics of brain science and how it relates to the student experience
Be able to demonstrate the basic skills and practical techniques of Motivational Interviewing (MI)
Be able to apply MI techniques to the Stages of Change Model
Analyze student scenarios to determine the best practices for intervention

3. ARIZONA STATE UNIVERSITY
Fall 2014 Undergraduate Students with End-of-Semester Cumulative GPA less than 2.00 UNI 220 Comparison

4. Arizona State University One-Year Retention Rates for New Transfers on Probation *After the First Semester

5. To Be Most Effective We Must Understand Ourselves and Others

6. Our Brains Limbic brain Emotions, Memory, Attention Cortical brain
Language, Math, Analysis

7. “Amygdala Hijacking” Feeling Brain cut off from Thinking Brain
Hijacking - Joseph LeDoux, The Emotional Brain

8. Intentional vs. Reactive
Six Seconds EQ Network
The Reaction Cycle
Choice Points
©Six Seconds

9. SCARF Neuroscience model
All happening below the surface of conscious awareness...

10. The Change Continuum Precontemplation “I see no reason to...
“I am not interested.”
Contemplation
“There are (obstacles).”
“I would but I don’t want (negative outcome).”
Preparation
“I see the reason for the decision/change.”
“I’m focusing on it as a priority.”
Action
“I’m doing the right things to make it happen.”
“I see what needs to be done.”
Maintenance
“I’ll (continue to do the behaviors related to change).” 10

11. How (NOT) to help

12. Motivational Interviewing
Motivational Interviewing is a way of directly communicating that enhances intrinsic motivation to change by exploring and resolving ambivalence
Ambivalence
Two Energies
“People are usually better persuaded by the reason which they have themselves discovered than by those which have come into the minds of others.”
– Blaise Pascal 12

13. The Basics of MI Open-ended Questions Affirm Reflections Summaries
Express Empathy
Develop Discrepancy
Roll with Resistance
Support Self- efficacy
Avoid Arguing (The Righting Reflex)
Open-ended Questions
Affirm
Reflections
Summaries

14. Tried and true… When precontemplative: Pros and cons
Information (careful that it is neutral)‏
When contemplative:
Highlight advantages of change
Affirm the difficulty of change
When preparing:
Be optimistic about change
Focus on strengths
When acting:
Write out plan
Ask what you can do to support 14

15. Scenario
Please identify the stage of change and practice your Motivational Interviewing techniques
Juan is an advisee in your college who is struggling.  He knows that his math skills are an obstacle to succeeding in his major, but is committed to continuing to pursue his current major.  He cites family pressure and a high salary career for reasons for his major. 

16. Scenario
Please identify the stage of change and practice your Motivational Interviewing techniques
Muhammed was a straight-A student in high school in your major.  He came in to see you because you requested a meeting to discuss his 3 mid-term progress reports that are deficient.  Muhammed does not feel like he is struggling because he has always been successful before, even when she gets off to a slow start. 

17. Scenario
Please identify the stage of change and practice your Motivational Interviewing techniques
Sally is currently on academic probation.  She knows that it’s a big deal and is in your office to seek help.  Sally isn’t sure how she can be successful, but is looking to you to find out how she can improve her grades.

18. Many Thanks To… The students – who make all we do worthwhile
The ASP Team – the staff and all the faculty who give so much to support students
Alicia Hayden and Trudi VanderPloeg, ASU Advisors
Dean Duane Roen & our ASU Colleagues
Audience members
NACADA Conference Organizers
Add specific names

19. Contact Gina.Beyer@asu.edu Amanda.Voigt@asu.edu

20. References
LeDoux, J. (1996). The emotional brain. New York: Simon & Schuster.
Rock, D. (2008). SCARF: A brain-based model for collaborating with and influencing others. NeuroLeadership Institute.
Sobell, L. and Sobell, M. (2008). “Motivational Interviewing Strategies and Techniques: Rationales and Examples.” Nova Southeastern University: 1-8.
Rollnick, S. and Miller, W. (1995). “What is motivational interviewing?” Behavioural and Cognitive Psychotherapy. 23,
Prochaska & Climente – stages of change