1. Community Colleges of Spokane Uplifting. Inspiring. Enriching.
2011 Strategic Planning
Community Colleges of Spokane
Uplifting. Inspiring. Enriching.

2. Values Excellence Access Achievement Stewardship Respect
2011 Strategic Planning
Values
Excellence
Access
Achievement
Stewardship
Respect

3. 2011 Strategic Planning
Mission
To develop human potential through quality, relevant and affordable learning opportunities that result in improved social and economic well-being for our students and our state.

4. 2011 Strategic Planning
Vision Community Colleges of Spokane transforms lives and uplifts humanity, inspiring students to lead communities, build the nation and enrich the world.

5. Strategic Priority Areas and Strategic Initiatives
2011Strategic Planning
Strategic Priority Areas
and
Strategic Initiatives

6. Student Success: Strengthening Engagement
2011 Strategic Planning
Student Success: Strengthening Engagement
Strategic Initiatives
Improve student success transitioning among educational levels
and careers.
Improve instructional options to meet diverse student needs.
Strengthen student completion.
Key Performance Indicators
Basic education, transfer and workforce rates of completion.
Increase access to degree and certificate programs through online,
night/weekend, and accelerated offerings.
Success rates of underserved populations.

7. 2011 Strategic Planning Collaboration and Communication:
Building Productive Communities
Strategic Initiatives
Expand results-oriented partnerships among education, business
labor and community leaders that strengthen workforce
development.
Build and support cross-district teams to identify and implement
best practices.
Advance the reputation and position of CCS as a vital contributor
to the region’s socioeconomic well-being.
Key Performance Indicators
Funded and executed partnership initiatives.
Effective and streamlined processes and practices.
Impact on region’s economy., including job preparation.

8. Sustainability: Enhancing Operational Efficiency
2011 Strategic Planning
Sustainability: Enhancing Operational Efficiency
and Effectiveness
Strategic Initiatives
Recruit, develop and retain high-quality diverse faculty and staff.
Operate as a district.
Optimize the use of technology.
Sustain fiscal stability.
Provide facilities and environments highly conducive to learning
with minimal ecological impact.
Key Performance Indicators
Development opportunities for professional renewal.
Adoption of common processes and practices across the district.
Implementation of ERP and other academic and student services
applications.
Effectiveness of leveraging and targeting resources for maximum
efficiency.
Re-evaluated and updated long-term capital master plan.

9. 2011 Strategic Planning Innovation: Supporting a Culture
of Continuous Improvement
Strategic Initiatives
Ensure programs and services are relevant, diverse, high-quality
and timely.
Identify and capture new sources of revenue.
Reward innovative ideas and high-performance teams.
Key Performance Indicators
Use of standards and measures for continuous improvement of
programs and services.
Revenue level from non-state sources.
New program and service development, such as new certificates
and degrees, corporate training modules, online advising
and tutoring.

10. 2011 Strategic Planning Acknowledgements Administration
Christine Johnson, Chancellor
Joe Dunlap, SCC President
Pam Praeger, SFCC President
Scott Morgan, IEL Chief Executive Officer
Board Representative
Carol Landa-McVicker
AHE Leadership
Carla Naccarato-Sinclair, President
WFSE Leadership
Marlene Cortez, Administrative Assistant to Technical Education Dean

11. 2011 Strategic Planning Acknowledgements SCC Representatives
Amanda Hammond, SAC Programmer of Comedy and Concerts
Dennie Carlson, Applied Education Instructor
Chris Kent, Social Science/Humanities Instructor
Tracy Struble, Workforce & Career Services Supervisor
Virginia Tomlinson, Dean of Arts and Sciences
SFCC Representatives
Alec Stannard, ASB President
Don Brunner, Accounting Instructor
Heather Keast, English Instructor
Kari Collen, Administrative Assistant to Library and Instructional Support Dean
Glen Cosby, Dean of Humanities & Academic International Initiatives

12. 2011 Strategic Planning Acknowledgements IEL Representatives
Trish Vernon, Student
Michele Cook, ABE Instructor
Shirley Vines, AEC Instructor
Sarah Stiffler, Family Service Coordinator
Amy Lopes Wasson, Dean of Student Services
District Representatives
Dick Hol, District Director of Information Systems
Reggie Eans, Human Resources Consultant
Facilities Representatives
Dennis Dunham, District Director of Facilities
Roy Clements, Facilities Maintenance Mechanic

13. 2011 Strategic Planning Acknowledgements Foundation Representative
Tony Higley, CCS Foundation Executive Director
Athletics Representative
Ken Burrus, District Director of Athletics, Physical Education & Recreation
Support Team
Candace Smallfoot, Strategic Plan Project Manager
Cheryl Churchill, Executive Assistant to District Academic Officer
Linda Graham, Executive Assistant to the Chancellor
Janet Gullickson, District Academic Officer
John Huffstutter, District Director of Budget and Administrative Services
Mark Macias, District Manager of Institutional Research
Melody Matthews, HRIS Manager
Kathleen Roberson, Executive Assistant to Business and Finance

14. 2011 Strategic Planning Acknowledgements Support Team – Continued
Greg Stevens, Chief Administration Officer
Anne Tucker, Public Information Officer
Facilitator
Dr. Sandra M. Wilson
Independent Contractors & Contributors
Cher Desautel, Michelle Hege, Casey Fielder; Desautel Hege Communications
Dr. Richard Voorhees; Voorhees Group LLC
Mark Mattke; Spokane Area Workforce Development Council
Doug Tweedy; Washington State Employment Security Department

15. 2011 Strategic Planning Acknowledgements
All who participated in the following:
12 faculty, staff, student focus groups
60 student and 40 K-12, higher ed, and business interviews;
1 community leader focus group
11 open forums.