1. Twenty Ways To Make Your CIT A Success
Sarah Burtenshaw
Senior Mental Health Worker – Mobile Crisis Rapid Response Team
St. Joseph’s Healthcare – Hamilton

9. COAST Crisis Outreach and Support Team
Partners a plain clothed officer with a mental health worker responding to non-urgent mental health calls
24/7 Crisis Line

12. Mobile Crisis Rapid Response Team
asafe/videos/vb / /?type=2&theater
Mental health worker paired with a police officer responding to 911 mental health calls

14. Behavioral Change Stairway Model
Active Listening: Listen to their side and make them aware you’re listening.
Empathy: You get an understanding of where they’re coming from and how they feel.
Rapport: Empathy is what you feel. Rapport is when they feel it back. They start to trust you.
Influence: Now that they trust you, you’ve earned the right to work on problem solving with them and recommend a course of action.
Behavioral Change: They act.

15. It’s Not About The Nail Developing empathy…

16. RED BLUE GREEN YELLOW GREY PINK YELLOW PURPLE ORANGE BROWN BLACK GREY GREEN YELLOW PINK BLUE PURPLE BROWN RED GREEN

22. If you stare at the blinking pink dots, you will see only one color, pink. If you look at the + in the center, you'll see a circle of pink dots and a rotating green dot. But, if you stare at the + without moving your eyes, the pink dots will disappear and you will see only a rotating green dot. It's amazing how our brain works. There really is no green dot and the pink ones don't really disappear. This is proof that we don't always see what we think we see.

24. Bob Newhart: Stop It!

25. What is Dementia https://www.youtube.com/watch?v=7_kO6c2 NfmE

26. Trail Making A and B

27. Scoring Average Deficient Rule of Thumb
Trail A: 29 seconds > 78 seconds
Trail B: 75 seconds > 273

28. Star Test

29. A Father, A Son and A Sparrow
A Father, A Son and A Sparrow

30. National Geographic: Spiders on Drugs
watch?v=sHzdsFiBbFc

31. Online mental health training for police: http://cirt. uoit
Online mental health training for police: nMenu/

33. Any other information you need…
Thank you!!

34. Response to Persons in Mental Health Crisis
Niagara Regional Police Video Unit –