1. Urban deliveries – London’s experience Ian Wainwright 3 March 2016
Transport for London

2. London – one city?
London population growing – we have to react quickly

3. London population growing – we have to react quickly

4. Population growth: +1.7m by 2030
London population growing – we have to react quickly

5. We all want a more liveable city
Improved quality of life for residents
More housing
Better environment
Air quality
Safety
Better ‘places’
Better trading environment
Economic competitiveness requires a city that works AND is a place where people want to live
Transport critical to any solution

6. What is freight? Vans HGVs Modes Van traffic by sector – top 75%
(AM peak, Central London)
HGV traffic by sector – top 75%
(AM peak, Central London)
Vans
HGVs

7. Freight: cause and victim of congestion
Delivery and servicing traffic peaks when network is busy
Vans (not HGVs) dominate traffic flows
Cost of congestion on operations
Peak network demand
Traffic speeds
Vehicles
Staff
↓10% +2 +3
↓30% +4 +7
↓50% +8
+13

8. Our journey 2003 to 2012 2012 2012 to 2015 2016 to 2030... Voluntary
A longer term freight strategy
Voluntary
Incentives
Regulation
Engagement
4 key projects
Reduced funding
Success in Games
High profile accidents
Political desire to do more with freight
‘Games legacy’ activities
3 year programme to embed best practice
How far to go?
Expand best practice or a radically new role for TfL?

9. Maximising policy outcomes2
Retime/reroute demand to better match network’s ability to cope
Time of day
Demand
Reduce overall demand for road trips 1
Time of day
Demand
Growth
Today
Goal
There are three things you can do with freight...
Time of day 3
Demand
Minimise impact of residual operations

10. Solutions The 3 ‘E’s People Engagement and communication
Focused programmes
Safety

11. Traditional approach – 3 ‘E’s
Engineering
Street Design
Traffic Control Centre
Education
Exchanging places
Regulations/Enforcement
Kerbside access
Congestion Charging Zone
London Lorry Control Scheme
Low Emission Zone/ULEZ
Enforcement
Penalty Charge Notices

12. People Why so critical? A complex, technical subject Behaviour change
Commercial activity with low margins – cost v service
Limited direct control, and limited desire for new regulation
Influencing others: internally, politically and with stakeholders

13. Engagement – Working with industry
The Freight Forum
Trade groups
Business groups
Operators
Regulators
But not just industry
Engagement with individual businesses and customers
Political awareness – borough, national government, EU
Borough Officer Liaison Group
Lobbyists

14. Tailored industry communications
Weekly freight bulletin to 12,000 contacts
Face-to-face engagement
Website
As a result:
Raises the profile of the servicing and delivery industry

15. HGV safety and compliance
Over 70% of targeted Police HGV roadside stops identify regulatory infringements

16. An industry led response
Clients
Industry bodies
However:
Reductions in total casualty numbers have flattened over the past 4-5 years
KSIs started to increase in 2012 (by 8 per cent compared with 2011)
Vulnerable road users now make up more than 80 per cent of all KSIs
Pedestrian and cyclist serious casualties are increasing
Vulnerable road users now account for the majority of KSI casualties (82%), with car occupants accounting for most of the remainder
Logistic operators
Contractors
Vehicle manufacturers
Regulatory bodies

17. “ ” CLOCS FORS is the Yin to the CLOCS Yang
Commercial Motor February 2015
CLOCS – industry led scheme to improve safety of construction logistics
Requires Work Related Road Risk (WRRR) requirements in contracts
Ensures safest lorries and vans are used in Capital

18. The truck design challenge

19. High vision trucks working for TfL

20. Other programmes LoCITY Increase the supply and take up
Facilitate infrastructure
Improve knowledge and promotion
Retiming
Demonstration trials
Consortium
Match making
Reducing trips – Consolidation
Kerbside activity and raising awareness
Data and ITS (CAV)
Construction logistics
Consortium
50+ store retimed, leading another 11 boroughs through the process
Code of Practice updated & working towards a standard
Noise assessments carried out at difficult sites
Trials
Year-long trial in Sutton complete without complaints
Planning restrictions changed for 2 sites & guidance in progress
Quiet equipment video demonstrations – how quiet is quiet?
Matchmaking
90+ organisations contacted, 50%+ engaged - 12 different industry sectors represented
Over 160 sites investigated, 24% retimed
31/33 boroughs engaged
Approach used by businesses to investigate 90+ further sites
Coming soon: Interactive guide, quiet deliveries training, videos and case studies

21. Conclusions A 12 year journey – some thoughts:
Freight is complex: we need to demystify it – goods and services, keep it simple
Recognition of freight enables a step-change
Involve stakeholders: operators, business, regulators, politicians, cities/boroughs
Listen to the stakeholders viewpoint:
congestion, local economy, ‘place’, safety, air quality, cost
Beware of disruption: strategy must be flexible, but simple hierarchy is useful
Embed deliveries and servicing activity in future projects

22. Not just London and UK

24. Thank you Ian Wainwright ianwainwright@tfl.org.uk