1. B9. Requirements Gathering Session
The Next Generation Point of Sale Application for Amadeus Airport IT
Cover example with photo inside the shape
Insert new photo: Click on Insert photo-icon on slide and Insert new photo
Use Crop Tool under Picture Tools to pan and zoom
Beware: when you add or replace a picture, it may come to the front. Right click on it and select ‘Send to back’ to re-arrange it.
To update the text, just click on the text
To get more slides with this layout just copy this slide and paste
Please insert the other company’s logo in the same size as the Amadeus logo, with no background and reverse out colour
© Amadeus IT Group and its affiliates and subsidiaries
Danny Negron
Sr. Product Manager, Business Systems
Amadeus Airport IT Americas, Inc. – 2017 User Conference

2. Point of Sale for an Airport General Features Technical Considerations
Integration Considerations
© Amadeus IT Group and its affiliates and subsidiaries

3. “You must unlearn what you have learned.” - Yoda
© Amadeus IT Group and its affiliates and subsidiaries
1980. Star Wars: Episode V – The Empire Strikes Back

4. What would an Airport use a POS for?
Amadeus POS must support these processes and services
Aviation
Cash Flights (General Aviation and Charters)
Landing Fees
Parking Fees
Passenger Fees
Terminal Fees
Fuel and Ground Services
Fuel
Towing
Escort
Wheelchair Assist
Staircase
Bus
Non-Aviation
Employee / Backoffice Services
Badging
Security Screening
Parking Permit
Landside Services
Ground Transportation Permits
Meeting Room Rental
Retail / Gift Shop
To update the text, just click on the text
More slides with this layout: Copy slide and paste
© Amadeus IT Group and its affiliates and subsidiaries

5. General Features Generate Ticket from Desktop or Mobile EMV Support
Flight Data
Ground Transportation System
Badging System
Ticket to PROPworks Invoice
Ad-Hoc Invoice Allowed
Pay PROPworks Invoice
Customer Management
Self-Contained or Integrated
Desktop or Mobile
EMV Support
Near-Field Payment Support
Apple Pay
Android Pay
Reporting
User/Role Administration
© Amadeus IT Group and its affiliates and subsidiaries

6. Desktop vs. Mobile Desktop Mobile One stop shop: Amadeus
© Amadeus IT Group and its affiliates and subsidiaries

7. Integration Considerations
POS
PROPworks
AODB / AMS
Third-Party
Amadeus Payment Platform
Customer Management
Self-Contained
Synched from PROPworks
Synched from AODB/AMS
Synched from Third-Party System
Products
Landing Services
Parking Services
Passenger Services
Terminal Services
Flight Events
Ground Services
Badging
Parking
Ground Transportation
Pricing
CC Payments
External Device
Optional
Preferred
General Ledger
Codes Assigned to Products and Taxes
ERP/Financial System
Receipts
Post to Cash Posting
Post to ERP/Financial System
© Amadeus IT Group and its affiliates and subsidiaries

8. A Note About Credit Card Processing
PCI Industry Compliance
EMV and Beyond
Bypassing CC data altogether
Credit Card Processing
© Amadeus IT Group and its affiliates and subsidiaries
CC Types Required
Integrated vs. Independent

9. Credit Card Payments on POS
Amadeus Payment Platform
1. Enter transaction details in the POS application with Airport Pay for Amadeus enabled
2. Amadeus Payment Platform acknowledges the payment request and the operating merchant and sends the info to the device
7. Capture and fund transfer
Issuers via Network Schemes
3. Activates the device with the right transaction, linked to the right acquirer
6. Transaction sent to appropriate acquirer for Capture
[We are awaiting more details on this from the Amadeus EMV team]
As depicted on this slide, Amadeus will introduce an EMV (Europay, MasterCard and Visa - a global standard for inter-operation of integrated circuit cards) multi-merchant payment solution that can be deployed on ACUS as well as Self Service Kiosks and Self Service Bag Drops.
The distinguishing features of this service offering are:
It will be accompanied by a Chip & Pin card reader device – which will reduce the amount of credit card fraud by approximately 60% over manual credit card payments.
The Chip & Pin device will ensure that credit card details are encrypted and passed securely through to the Issuing Bank and Payment Service Provider
Amadeus does not accept the payment or hold the customer’s/airline’s funds at any time – our service is more like a message broking service that connects the consumer to the Issuing Bank and the Payment Service Provider. We charge a transaction fee for this service – but unlike other solutions provided by IATA – we do not hold the funds at any time.
This solution is available to those Airlines and other entities that Amadeus has established a secure payment gateway – this typically equates to any airline for which we collect customer payments at Travel Agents
4. Passenger follows the card process on the device
Airport Revenue Accounting system
Acquiring Banks
5. Process Authorisation with Payment schemes and Issuing Bank
APPROVED
8. Funds transferred to merchants’ bank

10. Brainstorming Session
© Amadeus IT Group and its affiliates and subsidiaries

11. Thank you! AmadeusITgroup Backcover option 2
© Amadeus IT Group and its affiliates and subsidiaries
amadeus.com amadeus.com/blog
You can follow us on:
AmadeusITgroup