1. LCI Ireland COP Monthly Webinar
Topic : “Direct Observation / DMAIC”
LCI Ireland COP Monthly Webinar
This Webinar will 3.00 pm GMT
Date : 29th March 2017
Presenters : Gerry Walsh (Mercury) and Brendan Malone
Introduction & Closing by : Eleanor Parker (LCI Leadership Group Representative)

2. LCI Ireland COP Monthly Webinar
Topic : “Direct Observation / DMAIC”
LCI Ireland COP Monthly Webinar
Date : 29th March 2017
Presenters : Gerry Walsh (Mercury) and Brendan Malone
Introduction & Closing by : Eleanor Parker (LCI Leadership Group Representative)

3. Direct Observation A lean construction tool
Gerry Walsh – Mercury
Brendan Malone - DPS

4. Introduction: How did we get here? Why bother?
How? – with Pros and Cons.
Results.
Summary.

5. Our Journey Continuous Reinforcement Training Means & Methods
Prefabrication
Delivery To Site
Manoeuvring
Hoist Into Place
Installation
Final Adjustments
BIM Modelling
Customer Demand & Competition

6. Which is better?

7. How much of your trade labour time is value added?

8. Lean Construction Tools
Visible Waste - Good:
Waste Walks.
5 S.
Last Planner System.
Single point lessons.
Invisible Waste – To great:
DMAIC.
Value Stream Mapping.
Direct Observation.

9. At 35% you would get 3X the output.
Project 1: 9-10%
Project 2: 14%
Project 3: 14%
Average across 1100 projects in USA < 20%
Not Value Added
At 35% you would get 3X the output.

10. Define: We are not achieving the optimum value added output.
Measure: Direct Observation – Gather real data.

11. What is Direct Observation (DO)
Defined as :
Direct Observation (DO) is a method of collecting evaluative information in which an observer watches a subject in the natural environment without altering that environment.
DO is a structured method for evaluating a process (not an individual) with a view to delivering an improved process
Many forms of DO exist but in our case we use Overt, Structured Direct Observations which return Standardised, Quantitative information about the observation subject.
DO reliably defines the Current Reality, identifies areas for improvement and enables measurement of subsequent improvements.

12. Hints and Tips:
#1 Priority is explaining the purpose of the DO to the Crew.
What we are doing, how we will do it, what data we are collecting, how we will use that data.
DO specifically aims to observe the Process, NOT the Individual, live by this!
Use this direct engagement as an opportunity to educate both the observer and those being observed

13. Hints and Tips: What/when to observe? What to document? Discuss
Categorise
LISTEN!
Identify waste, rework
Recommend simple Improvements
Always state the obvious!

14. Analyse: Pick the highest pareto items and work out why they are happening. [Moving].
Improve: Work out and implement your improvements.
[Reduce movement projects]

15. VA in general has improved by 85-100%
Control: Update your SOPs and/or Specs. Check your results.
VA in general has improved by %

16. Summary: You are not as efficient as you think you are.
Direct Observation is a very useful tool in your lean armory. Use it with care. More for the company that is already open to lean ideas.
35-40% VA is world class. It is achievable, and it will help you increase your business.

17. Providing Materials After this Webinar
A copy of the presentation materials and a link to the webinar recording will be sent to all attendees.

18. Direct Observation / DMAIC
Q&A

19. LCI Ireland CoP, Construction Client Forum, Construction Academia Forum
More Information
Our newly re-launched website:

20. Please join us for our next webinar: Webinar # 9 26th April 2017
Theme : Lessons from the US National Housing Quality Award by Denis Leonard – GRAHAM Construction
Registration details will be sent out to our mailing list next month – if you have not registered for our mailing list you can here: