1. Robbery Response and Prevention Training
2016

2. Objectives Define Robbery and Larceny
What are the characteristics of a robbery
What to do during a robbery
What to do after a robbery
Describe robbery prevention techniques

3. Robbery vs. Larceny Robbery is forcible stealing.
A person forcibly steals property and commits robbery when, in the course of committing a larceny, he uses or threatens the immediate use of physical force upon another person.
Larceny is the stealing of property (without force)

4. Characteristics of Robbery
Robbery is a planned crime
50% involves more then one perpetrator
Repeat offenders or record of violence

5. Why Are You Likely to Get Robbed
Location appears an easy target!
Cash on property
Staff ALONE
Good Get-A-Way Potential
Poor lighting after Dark
Street View Obscured
Location isolated from public/neighbors

6. What to do During a Robbery
TAKE NO ACTION TO JEOPARDIZE YOUR SAFETY
#1 GOAL IS TO GET THE ROBBER OUT AS SOON AS POSSIBLE AND SURVIVE THE ROBBERY WITH NO INJURY

7. What to do During a Robbery
Cooperate with the Robber
Remain Calm
Give them exactly what they want
WEAPONS or implied weapons should be treated as REAL and LOADED
Do Not make loud noises or sudden moves
Try to safely alert other employees (panic button/alarm, if equipped)

8. What to do During a Robbery
DO NOT:
Don’t argue or fight with the robber. Any amount of money is not worth personal injury.
Don’t try to persuade the robber to give himself/herself up. Once a robbery has started, it is too late for a robber to change his/her mind.
Don’t chase or follow the robber. Police could mistake you for the robber.

9. What to do During a Robbery
Carefully observe the ROBBER, make eye contact and mental notes on appearance
Look for accomplices
Observe and Identify Weapon
Remember – consider all weapons real and loaded!
Make mental notes of weapon- TYPE,SIZE and COLOR

10. What to do During a Robbery
Observe and Identify Vehicle and Direction of Travel
Color
Make
Model
Old or New
License Plate (State, Color, Number)
Unusual Characteristics or Body Damage
Direction of Travel

11. What to do After the Robbery
IMMEDIATELY AFTER CALL THE POLICE
911

12. What to do After the Robbery
What to tell the operator
“We have just been Robbed”
Your location
Identify Yourself
Stay on the Phone
Answer Questions about the Robbery
Descriptions of Robbers
Weapons
Injuries
How long ago
Vehicles
Direction of travel

13. What to do After the Robbery
Lock all the doors
Do not chase or follow the robber
Notify Security
Stop all business transactions
Ask all witnesses to stay until Police arrive
DO NOT touch anything in the Robbery area
Curious people can destroy EVIDENCE
Do Not allow clients, staff, media into location until Security/Law Enforcement arrives

14. What to do After the Robbery
A manager or responsible employee should assign “post- robbery” duties, Team Work:
Someone to lock the doors
Someone to call the police (if they have not been called already)
Someone to move clients/staff away from affected areas

15. Robbery Prevention Techniques
Be Alert to Suspicious People
Robbers usually “case” their target
Loitering in building or parking lot
Person acts nervous or “just not right”
Same car keeps driving by, parked outside for a long period
Write down a description of suspicious persons or vehicles
Give a friendly greeting to everyone who enters the location
Call Security/Law Enforcement

16. Questions

17. Quiz Time

18. Quiz Questions
1. Robbery is the unlawful taking of property, without consent, by force or a threat of force.
a. True
b. False
Immediately after a robbery or attempted robbery, you should call your friend and tell them what happened.
a. True
b. False
3. During a robbery or attempted robbery, you should cooperate with the robber.
b False
A robbery prevention technique is to pay attention to _____________________ people
a. funny c. suspicious
b. tall d. hairy

19. Quiz Questions
Immediately after a robbery you should continue business as usual.
a. True
b. False