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MEETINGS Reference: Pinner, D, 1998, Communication Skills, Addison Wesley Longman New Zealand Limited, pp
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MEETINGS
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Introduction Forum for a group or team
Efficient way to pool individual expertise, experience, knowledge & ideas Collective energy generated - foster creative ideas & solutions to problems that individuals can not find alone.
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Reasons to meet Restate/reaffirm organizational goals and mission
Convey & share information To reach a consensus: - mutual understanding - mutual agreement To build a group – a sense of working together as a group to achieve a common purpose
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Advantages Creates opp. to pool ideas & info
Provides human face to the org. Outcomes can be creative and helpful Builds morale, commitment & sense of belonging Ensures individual’s acceptance & commitment to tasks agreed to be taken/implemented Provides opportunities to co-operate and co-ordinate
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Disadvantages Meetings are not needed for simple tasks that can be done through s, telephones or memos Can be time wasting and expensive Sometimes increases pressure towards fixed group thinking Some people let others do all the work at meetings Conforming to CLIQUES
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Good Meetings Create environment in which participants feel safe and comfortable to ask questions and share information Do more than convey information View participants as sharing responsibility and decision making Share ideas which are developed/extended by the group Establish positive attitude toward change Reinforce relationships and channels of communication Help establish commitment to the proposed actions/solution Increase feelings of belongings to the organization and of the team working together towards a common goal
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Bad Meetings Treat questions as interruptions or attempt to side-track the meeting Only present information which could have been better sent in another form Controlled by people with power who make all the decisions Reinforce some people’s feelings that they ‘own ‘ ideas and don’t want to change
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Stress negative feelings towards change
Create a climate of distrust between sections of the organization Leave participants uncommitted and unsupportive of planned changes Increase feelings of not being valued or having anything to contribute to the organisation
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Alternatives to meetings
Memo Letter Fax Telephone call Video conferencing
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Preparing for Meeting Decide what you want from the meeting
Set the date Establish the size of the group Determine who should be invited Organize the place to meet Write a notice of meeting Set the agenda
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Write a notice of meeting
Should include Date and time of the meeting Its purpose or topic Who should attend Where it will take place A statement to invite participants to send items for the agenda
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Agenda - Purpose structure thinking
make sure - all topics are discussed ensure participants understand -why meeting? -what is expected of them -what they need to prepare for the meeting Provides an opp. for members to think through the issues & consider their contribution to the discussion. Acts as a guide - provides a script for the chairperson to guide the meeting Gives a focus of outcomes or measures of success.
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Arrangement of the Agenda
1.Opening 2.Welcome 3.Apologies 4.Minutes of the previous meetings 5.Business arising of the minutes 6. New Business 7. General Business/Other Matters 8. Close
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Duties of Office Bearers
Chairperson Helps prepare agenda Decides on order of business Calls meeting in order Signs and dates minutes of previous meeting See debates conducted correctly Answers questions Ensures that a correct record of decisions – recorded Announces date of next meeting Closes the meeting
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Secretary prepares agenda sends out meetings notices
takes accurate notes for the meeting writes minutes prepares inwards correspondence ready for the meeting writes letters – org. keeps all official records
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Treasurer collects money and deals with as instructed
keeps all financial records for the org prepares audited statement of income & expenditure for the financial year
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Minutes What? Written details of what took place at a meeting.
Includes the information shared, the decisions made and the action decided upon. Purpose Are a source of reference and authority Help to avoid conflict and save time Encourage accountability
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Strategies for Writing Minutes
Use the same headings as on the agenda. Record in the action column who agreed to do the task Write in reported speech Consistency –spacing & indenting Check for accuracy Send copies to all those invited to the meeting
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Department of Communication To: All staff From: Daniel Prasad, Coordinator Date: 24th October 2013 Subject: Department meeting NOTICE OF MEETING Department meeting will be held on Tuesday October 13th at 10.30am in the Communication staffroom at Raiwai Campus. DP
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Department of Communication NOTICE OF MEETING To: All staff From: Daniel Prasad, Coordinator Date: 24th October 2013 Subject: Department meeting Department meeting will be held on Tuesday October 13th at 10.30am at the Communication staffroom , Raiwai Campus. DP
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1. Welcome (ii) Agenda _____________ Daniel Prasad
Department of Communication Agenda For the meeting to be held 30/10 1. Welcome 2. Apologies 3. Minutes of previous meeting 4. Matters arising 5. New Business 5.1 Trimester 3 Study week 5.2 Final examination 5.3 Development of course readers 6. Other matters 7. Close _____________ Daniel Prasad
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(iii)Combined Notice of meeting and Agenda
Department of Communication MEMORANDUM To: All staff From: Daniel Prasad, Coordinator Date: 24th October 2013 Subject: Department meeting NOTICE OF MEETING Department meeting will be held on Tuesday October 13th at 10.30am in the Communication staffroom at Raiwai Campus. AGENDA 1. Welcome 2. Apologies 3. Minutes of previous meeting 4. Matters arising 5. New Business 5.1 Trimester 3 Study week 5.2 Final examination 5.3 Development of course readers 6. Other matters 7. Close _____________ Daniel Prasad
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