1. Is it an HR issue or a compliance issue?
MEETING - DATE

2. It doesn’t have to be complicated

3. Basics
Little “c” compliance
Big “C” Compliance

4. Little “c” compliance Every Day Examples – RSVP to a party
Turning off cellphones while in a movie theater
Not getting into the “15 Items of Less” line at the grocery story with a full cart
Work Examples –
Asking for a photo ID at the time a patient registers for an appointment
Violating scope of employment
Wearing KP ID while at work
Other examples?

5. Big “C” Compliance Every Day Examples –
Mailing your tax return or extension application on or before April 15
Only using a handicap space if you have a disabled parking placard/plate
Having registration and proof of insurance in your car
Work Examples –
Looking at a medical record without a business need
Documenting you provided a treatment when you didn’t
Violating scope of practice
Other examples?

6. Let’s figure this out Internal Source External Source
Asking for a photo ID at the time a patient registers for an appointment
Violating scope of employment
Wearing KP ID while at work
KP Policy
KP Job Description
HIPAA
Fraud
State licensing laws
External Source
Looking at a medical record without a business need
Documenting you provided a treatment when you didn’t
Violating scope of practice

7. What would a Decision Tree look like?

8. HR Examples HR little “c” compliance examples:
Unprofessional behavior by management or staff (rude, disrespectful)
Favoritism by management, staff or steward
Vacation denials or seniority denials
Employees not completing work assignments
Unfair performance evaluation or corrective/disciplinary action
Sleeping at work
Taking personal calls while at work
HR big “C” Compliance examples:
Discrimination or harassment of any kind
Using Kaiser Permanente assets for personal use (internet, phone, car or supplies)
Not clocking in or clocking in and leaving
Employee does not have the proper license/credentials
Employment of relatives in the same department
Retaliation between two employees
Hostile work environment

9. Why is it important to know the difference?

10. Questions?