1. Leadership Practices Resources
Barbara Balik
June 30, 2016

2. Resources
Balik, B., Gilbert, J. (2010). The Heart of Leadership: Inspiration and Practical Guidance for Transforming Your Health Care Organization. Chicago: AHA Press.
Balik B, Conway J, Zipperer L, Watson J. The Patient and Family Experience. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2011.
Braaten, J, Bellhouse, D. Improving Patient Care by Making Small Sustainable Changes. Nursing Economics, May-June 2007, Vol 25, No. 3,
Buckingham, M., Coffman, C. (20015). First Break All the Rules: What the World’s Greatest Managers Do Differently. New York: Simon & Schuster.
Collins, J. (2009). How the Mighty Fall. NY: Harper Collins
Collins, J. (2001). Good to Great, NY: Harper Business.
Collins, J. (2005). Good to Great & the Social Sectors: A Monograph to Accompany Good to Great. Boulder, CO:
Duhigg, C. (2012). The Power of Habit: Why We Do What We Do in Life and Business. NY: Random House.
Edmondson, A. (2012). Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. San Francisco: Jossey-Bass.

3. Resources
Gilbert, J. (2007). Strengthening the Ethical Wisdom: Tools for Transforming Your Healthcare Organization. Chicago: Health Forum
Heath, C. & D. (2010). Switch: How to Change Things When Change is Hard. NY: Random House.
Heifetz, R. (1994). Leadership Without Easy Answers. Cambridge, MA: Belknap Press.
Heifetz, R., Grashow, A., Linsky, M. (2009). The Practice of Adaptive Leadership. Boston: Harvard Business Press.
Kenagy, J. (2009). Designed to Adapt. Second River Publishing.
Kouzes, J., Posner, B. (2012). The Leadership Challenge. San Francisco: Jossey-Bass.
Kouzes, J., Posner, B. (2003). Encouraging the Heart: A Leader’s Guide to Rewarding & Recognizing Others. San Francisco: Jossey-Bass.
Krause, T. (2007). NASA after Columbia & Lessons for Healthcare. National Patient Safety Board of Governors presentation. June 2007.
Keroack, M., Youngbird, B., Cerese, J., Krsek, C., Prellwitz, L., Trevelyan, E. Organizational factors associated with high performance in quality & safety in academic medical centers. Academic Medicine 82: , December 2007

4. Resources
Patterson, et al., (2008). Influencer. New York: McGraw-Hill.
Pink, D. (2009). Drive: Surprising Truth About What Motivates Us. NY: Riverhead Books.
Rother, M. (2010). Toyota Kata: Managing People for Improvement, Adaptiveness, and Superior Results. NY: McGraw Hill.
Schein, E. (1999). The Corporate Culture Survival Guide: Sense & Nonsense About Cultural Change. San Francisco: Jossey-Bass.
Schein, E. (2004). Organizational Culture & Leadership, 3rd Edition. San Francisco: Jossey-Bass.
Schien, E. (2011). Helping: How to Offer, Give, and Receive Help. San Francisco: Berrett-Koehler.
Schien, E. (2013). Humble Inquiry: The Gentle Art of Asking Instead of Telling. San Francisco: Berrett-Kowhler.
Senge, P. (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday.
Senge, P., Roberts, C., Ross, R., Smith, B. Kleiner, A. (1994). The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. New York: Doubleday.
Senge, P., Kleiner, A., Roberts, C., Ross, R., Roth, G., Smith, B., (1999). The Dance of Change: The Challenges of Sustaining Momentum in Learning Organizations. New York: Doubleday.

5. Resources
Spear, S. (2010). The High Velocity Edge. New York: McGraw Hill.
Spear, S., Bowen, HK. Decoding the DNA of the Toyota Production System. Harvard Business Review, Sept-Oct 1999; 77;
Spear, S. Learning to Lead at Toyota. Harvard Business Review, May 2004;
Spear, S. Fixing Health Care from the Inside, Today. Harvard Business Review, Sept 2005;
Spear, S., Schmidhofer, M. Ambiguity & Workarounds as Contributors to Medical Error. Annals of Internal Medicine, April, 19, 2005, Vol. 142, No. 8,
Suchman, A., Sluyter, D., & Williamson, P. (2011). Leading Change in Healthcare: Transforming Organizations Using Complexity, Positive Psychology, and relationship-centered care. London: Radcliffe.
Tucker, A. & Edmondson, A. Why Hospitals Don’t Learn from Failures: Organizational & Psychological Dynamics that Inhibit System Change. California Management Review, Vol. 45. No 2, Winter 2003,

6. Resources
Wachter, R. (2012). Understanding Patient Safety, 2nd Edition. New York: McGraw Hill.
Weick, K., Sutcliffe, K. (2001). Managing the Unexpected: Assuring High Performance in an Age of Complexity. San Francisco: Jossey-Bass.
Youngberg, B. ed. (2013). Patient Safety Handbook, 2nd Edition. Burlington, MA: Jones & Bartlett.