1. Mobilising the faith community for evidence
A case study – The Salvation Army
Lt Colonel (Dr) Dean Pallant,
Director: The Salvation Army, International Social Justice Commission

2. The Salvation Army 129 countries 13,826 congregations
1,000+ centres – schools, health centres, social service centres, etc
Many thousands of community outreach initiatives
Leaders and members are very motivated by faith – some employees and volunteers are more secular in their thinking

3. One Army Salvation Army systems
DHQ-THQ-IHQ
Donor Partners
PARTNERS
Government, NGOs, Churches, other agencies…etc
LOM HL
CORPS
The Body
of Christ
Outreach Workers
COMMUNITY
YOUTH
CHW
CENTRE – hospital, school, hostel, etc
a welcoming place
IGA
Mobile
Clinic
ICO November 2013 3

4. The challenge
Diverse programmes, different funding streams resulting in different measurement frameworks being used
Action orientated people
Command and hierarchical structures
Little connection between measurement and learning

5. The way forward
1. A reflective way of working – Faith Based Facilitation

6. A process way of working

7. A faith based way of working

8. An integrated way of working

9. The way forward A reflective way of working – Faith Based Facilitation
A Theory of Change way of working – Mission Accountability Framework

10. What is the MAF?
A tool to help people explain where we are going, how we will get there, and the difference we are making.
Asks questions, prompts reflection and dialogue, offers readings and songs.
Designed for flexible use, by anyone, anywhere, individually or with others.
Offers a process for accountability tools and discussions.

11. Introducing a theory of change approach – journey of renewal

12. Strengthening Systems
Finance

13. Accountability Movement
Christ-like culture
Locally mobilised
For anyone, anywhere
Strengthening Systems
To serve the mission ↑
Equipping the Army for the 21st Century

14. Embed measurement into the way of working
Building measurement into purpose and planning – what are the outcomes we seek?

15. 18_84
Impact
Outputs
Outcomes

17. What have we learnt? People quickly find measurement confusing
A people focused approach is essential – the whole person grounded in common theology.
Build measurement capacity from where people are – not where you wish they were
Show how measurement information is used to adapt and learn from experience

18. Questions?
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