1. All packed up and ready to go?

2. Contents
Vet checks and shared adoption
Disclaimers
Pre adoption talk
Getting home
On-going support

3. Vet Checks and Shared Adoption
Each dog will receive a medical check hours before they leave the centre
Pet insurance is a huge market in the UK
Pre existing conditions
Financial support for on-going or retrospective conditions
Up to date with flea, worm and vaccinations and neutered.
DAP collar fitted

4. Disclaimers Written and signed by owner. Medical Behavioural
Kennel cough
Behavioural
On lead
Muzzle
Cat / small furries

5. BMP’s Adopters of dogs with BMP’s in place One to one with TBA team
Additional on-going support after going home
Generally more rigorous rehome process.

6. Pre Adoption Talk (PAT)
Every owner MUST have a pre adoption talk before taking a dog home.
Run three times per week, Tuesday, Thursday and Saturday, times vary.
Usually in a group setting
Can be individual if necessary
Opportunity to get our message across in a formal setting.

7. Pre Adoption Talk (PAT)
Contents –
Clinical history
Legal obligations
Poop scoop fines
Under 16’s
Car insurance
Dog tag
Microchipping
New environment –
Settling in
Don’t test them!
Give them time
Don’t hold a welcome home party!
Set them up for success

8. Pre Adoption Talk (PAT)
Other pets in the home
Introductions
Feeding
Toys
Understanding cats
Body Language
Overview of worried behaviour
appeasements
What to do if these behaviours are seen

9. Pre Adoption Talk (PAT)
First day and night
Settling first night
Toilet training
Consistency and routine
Coping alone
Some dogs will have BMP for this.

10. Getting Home Staff assist dogs getting into cars Suitably restrained
Exiting cars at home?

11. On-going Support Call-backs Telephone behavioural advice One-to ones
24-48 hours
7 days
Telephone behavioural advice
One-to ones
Home visits
Return to kennel
Refunds

12. On-going support
We are here for the rest of the dogs life and will offer as much support as it practicable to give.

13. Summary Getting a new dog can be worrying and exciting.
Set people (and dogs) up to succeed
Give verbal and written support
Be available when the dog goes home
If it doesn’t work out, refund? review and don’t judge!