1. How to Motivate Responsible Employee Spending
Dan Ruch, Founder & CEO

2. OUR MISSION
To ignite responsible, cost-conscious cultures
by aligning employer and employee interests.

3. Agenda The purpose of travel management
The disconnect with business travelers
Behavioral economics as a solution
Real-world examples
Q&A

4. 10-12% 93% 70% of total annual budget is spent on T&E
of spending on corporate cards is for travel
70%
of travel spend goes to flights, hotels, and rental cars

5. Cost Control

6. Duty of Care

7. Reporting

8. Customer Service

10. Do Business Travelers Appreciate the Value of Managed Travel?

11. New Technologies

12. Open Booking, Lower Cost?
What Travel Managers Know
Fares are often lower through approved booking channel.
Fares 9-24% lower through TMCs.
What Business Travelers Think
98% think they’re getting a better deal at least some of the time when booking outside their corporate booking channel.
Carlson Wagonlit in “What Now For Managed Travel?” report (2013).
2013 GBTA study, cited by Concur “Is Your Corporate Travel Policy Leaking”

13. The Sharing Economy Is Here to Stay
56% - Increase in Airbnb expenses in Concur over 2015
Airbnb is making an aggressive push to gain market share in corporate travel with centralized booking capabilities and “business travel ready” certification.
$110 - Average nightly savings by Rocketrip users who book Airbnb
Non-hotel accommodations present a significant opportunity for cost savings.
Concur State of Business Travel 2016 report
2013 GBTA study, cited by Concur “Is Your Corporate Travel Policy Leaking”

14. Business Travelers Are Millennial Travelers
Millennials already account for 35% of business travel spending
By 2020 they’ll account for more than half.
Millennials are more likely to break company policy
Roughly 1/3 of Millennial travelers report considering company policy, compared to 1/2 of older travelers.
“Certify Releases Q Report on Business Expense Trends,” Certify press release (2015).
“Airbnb and Uber Partner with Concur to Enable Next Generation of Business Travel,” Concur press release (2014).